Fresh to Home coupon - May 2024 - Picodi United Arab Emirates

Data about Fresh to Home

Fresh to Home is reputed for delivering a wide range of fresh and high-quality groceries. With an emphasis on farm-fresh produce and hormone-free meats, the store ensures the highest standards of food safety and satisfaction for health-conscious consumers.

The assortment available includes:

• Seafood: A selection of fresh, locally sourced fish, shellfish, and other marine delicacies.
• Poultry: A variety of chicken, duck, and other poultry products, guaranteed to be free from antibiotics and hormones.
• Meats: Premium cuts of meats such as beef, lamb, and goat, offered with a focus on ethical sourcing.
• Fruits and Vegetables: An array of organic and pesticide-free fruits and vegetables, sourced to ensure peak freshness.
• Ready-to-Cook Items: An assortment of marinated and pre-prepped ingredients for convenient and quick meal preparations.
• Staples: A variety of grains, dals, spices, and other kitchen essentials.

As a trusted destination, Fresh to Home upholds a commitment to sustainability and ethical practices in every aspect of its operations, ensuring customers receive nothing but the best.

Fresh to Home - how to complete a complaint and make a return?

Refund Policy

• The policy promises "We are Fresh, or we are Free." indicating a commitment to quality.
• Customers are encouraged to raise quality concerns within 48 hours of receiving the product.
• Products returned within this timeframe trigger a refund process to the original payment method in 5-7 working days, or a credit to the store credit for future orders.
• Complaints made after 48 hours are addressed on a case-by-case basis.

Non-delivery or delays caused by customer errors, such as providing incorrect information or being unavailable, render the "We are Fresh or We Are Free" promise void.

Fresh to Home - payment methods

Payment Methods

For all transactions within the shop Fresh to Home, users are expected to pay the full price for the products they purchase. It is the customer's responsibility to ensure timely payment of all bills.

In the event of returns, the shop offers a refund policy where refunds are processed to the original payment method within 5-7 working days, upon return of the products. Alternatively, the refunded amount can be credited to the Customer's store credit, which is applicable for future orders.

Highlights of the payment policy include:

• Complete payment for products at the time of purchase.
• Timely settlement of invoices is mandatory.

Please note that any delays or issues in payment could lead to an inability to fulfill orders.

Information about delivery in Fresh to Home

Delivery Methods at Fresh to Home

• Delivery Coverage: Delivery is available in Dubai, Sharjah, Ras-Al-Khaima, Ajman, and Umm-Al-Quwain. Expansion to additional areas is planned.
• Ordering Process: Orders can be placed by selecting the desired fish or meat from the home page, choosing the cut, and following the on-screen instructions.
• Delivery Charges: A standard fee of AED 15 may apply per order, although discounts or free delivery offers may be provided during promotions or for orders exceeding a threshold.
• Minimum Order Value: The minimum order amount is subject to change, particularly during promotion periods.
• Cut-Off Times: Same-day delivery is possible in most serviced cities. Slot availability at checkout will provide specific details.
• Logistics: An internal network of vehicles is utilized to pick up products from the point of source (such as airports or train stations) and deliver them to customers directly.
• Freshness: Seafood is estimated to reach customers within 12 hours of the catch landing at the harbour, without chemical treatments like Formalin or Chlorine.
• Delivery Reliability: The majority of deliveries are reliably fulfilled on time, barring unforeseen traffic and transit schedules or extraordinary circumstances.
• Delivery Fee Justification: To maintain competitive pricing with thin margins, a delivery charge is applied based on location. As volumes grow, the aim is to reduce delivery costs.
• Halal Certification: All meats are 100% halal cut, with a complete draining of blood from the bird, aimed at extended freshness and health benefits.

Customer Support for Order Issues: Any concerns or issues may be addressed to the customer care team via email provided on the Fresh to Home website.

What are the existing Fresh to Home coupons?

Fresh to Home is currently offering a range of special deals and coupons that are certain to make your shopping experience more affordable. For instance, new customers are in for a treat with a combination of 15% off and 15% cashback on their first order, with a minimum order value of AED 50 required to avail of this offer using a specific Fresh to Home coupon.

Not just for first-timers, ongoing promotions include up to 30% off on Deals of the Day, where you can find everything from fresh produce to bakery goods at discounted prices. Plus, with a Fresh to Home coupon, you could unlock even greater savings.

Their VIP subscription is also something to look out for, offering zero delivery fee and zero minimum spend for loyal customers, essentially saying goodbye to additional costs on your orders. For those who have not subscribed, there's no need to worry; spending AED 50 or more will also get you free delivery, making sure your purchase comes to you without extra charges.

For bakery enthusiasts, Fresh to Home can lead you to delightful bakery goods starting from AED 5.25. Seafood lovers are also not left behind, with marine fish deals starting from just AED 5. It's clear that coupons can open the door to a wide array of savings.

It's important to stay up-to-date with the latest coupons to make the most out of your shopping at Fresh to Home. Whether it's for special occasions, stocking up on essentials, or just treating yourself, these deals ensure you're getting the best quality for less.