Les Gastronomes discount code - December 2024 - Picodi United Arab Emirates

Les Gastronomes - general information

Les Gastronomes: UAE's No.1 Gourmet Destination Since 2013.

Elevate the culinary experience with a visit to Les Gastronomes, the premium destination for gourmet foods. Quality, temperature, and hygiene are at the core of this refined establishment, which prides itself on offering only the most exquisite products.

Contact Information:

• Email: contact@lesgastronomes.ae
• Phone: +971561278682

Product Range:

• Fruit & Veg: A selection of seasonal fruits and vegetables, truffles and mushrooms.
• Meat & Poultry (halal): Includes Japanese Wagyu A5, Angus Selection, Label Rouge Free Range Chicken, and more.
• Fish & Seafood: Offering oysters, caviar, wild seafood, and seafood platters.
• Dairy & Cheese: Featuring cheese specialties from around the world and a curated dairy selection.
• Bakery & Pastry: Selection includes artisan bakery, pre-baked viennoiserie, and fine chocolates.
• Beverage: Juices, gourmet soft drinks, and premium waters.
• Pantry: Offers oils, vinegars, grains, pasta, and more for an elevated cooking experience.
• Occasions: Catering to celebrations such as Valentine's, Easter, Christmas, and Thanksgiving with suitable gourmet selections.

Additional Services:

• Guaranteed Cold Chain: Ensuring all products remain at the correct temperature.
• Delivering across UAE: Offers next-day delivery to all homes across the UAE.

Founded by a trio of French, Armenian, and Lebanese entrepreneurs who have been contributing to the success of the UAE for over 30 years, Les Gastronomes was envisioned in 2013 as a gourmet online platform. Starting with home preparations and personal deliveries, the founders cultivated a close relationship with their clients, affirming the importance of direct customer service.

Customer Testimonials:

• Quality and service praised for meats, fish, and cheese offerings.
• Recognition for excellent customer service and quick delivery.
• Exceptional cheese choice and gourmet items that leave a lasting impression.
• Accolades for freshness of products like the Gambero Rosso shrimps.
• Appreciation for ease of ordering and delivering internationally.

Les Gastronomes's commitment to beautiful, tasty, and in-season offerings ensures products are rigorously selected for their taste and quality. The establishment is dedicated to rediscovering the art and pleasure of eating well, with a short menu featuring the best artisan and producer products, simple and seasonal.

Experience the art of gourmet living at Les Gastronomes, where every product tells a story of uniqueness and quality.

How can one return an order from Les Gastronomes?

Refund & Returns Policy

• It is crucial to ensure that products are delivered in good condition and at the correct temperature.
• Returns and exchanges of products are accepted if issues are flagged at the time of delivery.
• Once products are accepted, exchanges or refunds for the products will not be available as the products could be mishandled or damaged during handling post-delivery.
• Products must be stored immediately in the appropriate conditions: fresh products in the fridge and frozen products in the freezer.
• In the event of a wrong delivery, returns will be accepted at no additional charge.

To request a return or exchange:

1. Immediately take pictures of the product.
2. Share the images with customer service via WhatsApp at +971561278682 or by email to contact@lesgastronomes.ae.

Refunds will be processed using the original mode of payment or a gift card can be issued for future purchases.

What are the payment options in Les Gastronomes?

Online Payment:
Les Gastronomes accepts payments online using Apple Pay, Visa and MasterCard credit/debit cards in AED (or any other agreed currency). Note that international cards are not always accepted by the payment gateway.

Cash on Delivery:
COD is available with a surcharge of AED 10 as per the transporter policy. Payments are to be done directly to the driver upon the receipt of goods. It is important to have the exact change or to advise in advance of the required change. The driver will carry the exact change as informed beforehand. It is pertinent to note that the Cash on Delivery payment option is only available with Standard Delivery, and is not an option if the Contactless Delivery shipping method is selected.

For all orders with a value above AED 2000, which are classified as "indent" orders, a deposit of 50% is required.

Les Gastronomes - delivery costs and methods

Delivery Date & Time:
Kindly ensure a delivery date & time was selected, in case it is missing we will deliver with the first available date. When selecting delivery date please ensure the below is respected, otherwise we will have to split your deliveries according to product availability, extra delivery charge might apply depending on order value.

• Same Day Delivery: Only Available in Dubai
  Same Day delivery is available to products with the same day delivery icon. Orders need be placed before 12PM Dubai Time. Any order placed after 12PM Dubai Time will be automatically rescheduled for the following day.
• Next Day Delivery: At the UAE, Next Day delivery is available to all products except the ones with a pre-order icon. Orders need be placed before 3PM Dubai Time. Any order placed after 3PM Dubai Time will be automatically rescheduled for the following day.
• Pre-Order: Products marked for Pre-Order such as seafood, fruits & vegetables.
  These Products require to be pre-ordered, and have a longer lead-time. Pre-Ordering pattern is as follows: Sunday order for Thursday delivery Wednesday order for Sunday delivery Cut-off time is 3PM on the day of ordering.

Delivery Partners:
We deliver across the UAE using a 3rd party delivery company. While we maintain a permanent communication with these entities, we are not responsible for any delays or additional communication from their driver. While we request not to bother our clients too many times, this remains out of our control.

Delivery Packaging:
We understand that the use of styrofoam boxes is not ECO-Friendly, at this point in time, this is the only economical solution we found to guarantee the Freshness and the Quality of the products you purchased. It is important for us to maintain the Cold Chain.
We appreciate if you can return the box with the delivery driver.

Delivery Charges:
AED 39 delivery charge< AED500
Free Delivery > AED 500

Failed Delivery Policies

• Redelivery fee: This is a fee charged for a second or subsequent delivery attempt. Amount may vary from AED 35 to AED 100 depending on location
• Return to sender fee: This fee is charged when a package is returned to the sender due to an unsuccessful delivery attempt. Amount AED 35
• Rescheduling fee: This fee is charged if a customer requests a delivery to be rescheduled after an unsuccessful delivery attempt. Amount may vary from AED 35 to AED 100 depending on location

Charges may be waived under certain circumstances, such as if the delivery failure was due to an error on the company's part.

Les Gastronomes discount codes - what types are there?

For food connoisseurs looking to indulge in gourmet delicacies without breaking the bank, Les Gastronomes offers a variety of discount codes to enhance your shopping experience. The array of deals includes lavish discounts on specialized items during their notable sales events.

• Embrace the discount code Les Gastronomes with their "This Week's Special" sale, offering up to a 50% discount on select delicatessen products, making luxury dining more accessible.
• Discover discount code Les Gastronomes during February where no discount codes are required to score savings on premium grocery items.
• Les Gastronomes rolls out specially curated edits for special occasions, a superb opportunity to find the perfect gift or ingredients without needing any discount codes.
• With Dairy & Cheese Products starting from AED 15 and Fish & Seafood available from AED 20, the discount code Les Gastronomes lets shoppers enjoy gourmet choices at entry-level prices.
• For extensive purchases, the discount code Les Gastronomes ensures you receive free grocery delivery across the UAE on orders over AED 200, enhancing the appeal of their varied Gourmet selection.

It is always recommended to stay updated with Les Gastronomes for any new or upcoming discount codes that may arise, ensuring you never miss out on the chance to save while savoring the finest foods.