PrettyLittleThing discount code - Black Friday 2024 - Picodi United Arab Emirates

What do we know about PrettyLittleThing?

PrettyLittleThing is a dynamic fashion retailer offering an extensive range of women's clothing and accessories. Catering to fashion-forward individuals, the brand encompasses the latest trends and styles.

• New In: A selection of the latest fashion items including clothing, pants & leggings, dresses, tops, jumpsuits & rompers, skirts & shorts, and more.
• Sale: An assortment of discounted products across various categories such as accessories, beauty, dresses, knitwear, swimwear, and others.
• Clothing: Featuring a variety of garments like dresses, activewear, blazers, bodysuits, cardigans, coats & jackets, and other essentials.
• Shoes: A comprehensive collection of footwear including boots, heels, flats, and a wide fit shoes selection.
• Accessories: Including jewelry, bags & purses, belts, sunglasses, and a range of soft accessories like hats, socks, and scarves.
• Beauty: Offering beauty brands, makeup, skincare, hair and body products, along with trending beauty items.
• PLT Ranges: Exclusive lines to accommodate different body types and preferences such as PLT Plus, PLT Shape, PLT Petite, PLT Tall, and PLT Maternity.
• Shop By Category: Specialized sections for plus-size, knitwear, activewear, beauty, footwear, and accessories.
• Figure: Dedicated options for different body shapes including Shape, Plus, Petite, Tall, and Maternity.

From seasonal collections like PLT Ski and A/W Essentials to occasion wear and trends like corsets, layering, and satin, PrettyLittleThing aims to cater to every style need. In the footwear department, aside from a variety of shoe types, focus on trending items like metallic heels and occasion shoes is evident.

Sustainability and inclusivity are also considered, with fashion lines curated for every body type and shape ensuring that style is accessible to everyone. The beauty section boasts collaborations with influencers and popular brands, staying current with industry innovations.

Within the Home category, customers can find a selection of homeware items, including soft furnishings like bedding, as well as trendy home décor pieces.

The Edit and various campaigns keep the shoppers informed about the latest influencer styles and curated collections, keeping them engaged with contemporary fashion statements.

How can one return an order from PrettyLittleThing?

Returns Policy | PrettyLittleThing UAE

• Items must be returned within 28 days of receipt.
• Items must be unworn and unwashed.
• Beauty lines and pierced jewellery cannot be returned for health and hygiene reasons.
• Underwear and swimwear can only be returned if the hygiene seal has not been removed.
• Shoes must be tried on indoors.
• Items must have all tags attached.
• Beauty products and accessories cannot be returned.
• Defective items can be returned after 14 days of a defect being discovered but no longer than 28 days of purchase and will be refunded, subject to provision of evidence of the defect and compliance with the instructions for use.
• Replacement of a defective item is subject to stock availability and price adjustment.
• For items paid with cash on delivery, refunds will be in the form of store credit.
• For PayPal, credit and debit card payments, refunds will be processed using the same payment method used for purchase.

Return Process:

1. Re-pack the item in original packaging or in a secure, waterproof package with labels and tags still attached.
2. Print a returns label from the Returns Portal and attach it to the parcel.
3. Drop off the parcel at the local post office.
4. Track the return using the email confirmation received after dropping off the parcel.

Cost of Returns:

• Returns are at the customer's own cost and must be made using a standard trackable service.
• A returns label for the local returns center will be included in the parcel.

Processing Returns:

• Refunds are processed within 21 days of the return being received, but it may take up to 30 days.
• Refunds will be issued to the original payment method.
• Postage charges on UAE orders are non-refundable except for defective items.

Note: Exchanges are not currently processed. Place a new order to receive the desired item.

PrettyLittleThing - available payment methods

PrettyLittleThing accepts various payment methods to provide a convenient shopping experience. The following are the accepted payment options:

• Visa
• Visa Debit
• Solo
• Maestro
• Electron
• Paypal

It is highlighted that the security of shoppers' personal and payment information is taken seriously. PrettyLittleThing is a participant in the "Verified by Visa" and "Secure by MasterCard" programs, which add an extra layer of security when using credit and debit cards online. The website uses industry-standard encryption systems for protecting potentially sensitive information, ensuring that details like credit/debit card information remain secured. Encrypting this information makes it inaccessible in the case that someone intercepts it.

PrettyLittleThing - delivery costs and methods

WHERE IS MY ORDER?

After placing an order, an email confirmation is sent, followed by further updates as the goods are dispatched, which will include courier tracking numbers. The tracking function is available after the order has been dispatched. Orders are aimed to be delivered in as few packages as possible. The courier service operates during regular working hours/days and may contact you to arrange delivery. If not available, a card will be left with a re-delivery date or collection instructions.

Shipping OPTIONS

• UAE - Standard Delivery:
  Up to 6 - 8 Working Days
  AED30
• Kuwait - Standard Delivery:
  Up to 8 - 12 Working Days
  KWD 4
• Qatar - Standard Delivery:
  Up to 6 - 10 Working Days
  QAR 45
• Saudi Arabia - Standard Delivery:
  Up to 6 Working Days
  30 SAR

Estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed.

WHAT IF I HAVE NOT RECEIVED PART OF MY ORDER?

During July to September, orders may be sent in multiple parts. Customers should check their dispatch email for which items are included. They will receive multiple tracking numbers for multiple part orders. Also, checking the invoice within the parcel is advised to ensure you have received all items listed. If any items are missing from the order based on the dispatch email and invoice, customer services should be contacted with the order number and details of the missing items.

CUSTOMS DUTIES

Custom duties, taxes, clearance, and handling fees may be charged for importing goods. These are calculated at checkout. The courier service company may request a copy of an ID for customs procedures but will not ask for payment. Contact customer service if asked to pay any additional fees.

WHAT TIME WILL MY ORDER ARRIVE?

Deliveries can be made anytime between 8am and 9pm.

CAN YOU DELIVER TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS?

Yes, parcels can be delivered to an alternative address if specified at the time of purchase. If the delivery is to a business address, the company or organisation name, along with the contact name, must be included.

UNDERSTANDING YOUR TRACKING INFORMATION

1. Delivered: Item has been delivered as addressed or to a neighbour.

2. DC: Distribution centre.

3. Inward RDC Volumetric Acceptance: Item is halfway through its journey.

4. MDN: Internal note, no cause for concern.

5. NOT DELIVERED - RETURNED TO NRC: Unable to deliver and no return address, so sent to the National Return Centre.

6. Outward RDC Volumetric Acceptance: Collected from the sender.

7. Pre-advice Received: The sender has indicated a parcel will be posted, but it hasn't been received yet.

8. Sales Order Raised: Relevant only to the sender.

9. Missing pre-advice: The parcel is in the network but not yet recorded in the online system.

10. Order generated: The parcel has been entered into the system but not yet collected.

11. 'Sorted at national hub' or 'Hub trailer via sorter': Being sorted at a National Hub and on its way to the local depot.

12. Receipt at depot: Parcel is at the collection or delivery depot.

13. Misrouted at depot: Sent to incorrect depot but will be rerouted.

14. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery': Assigned to a courier for delivery.

15. Courier received: With the courier for delivery.

16. Carried forward: Delivery will be re-attempted the next working day.

17. Not delivered due to address query: There is a problem with delivery due to an address issue.

DELIVERY DISPUTES

To dispute delivery of an order, customers have 14 days starting from when the carrier updates the status as fulfilled. Supporting evidence may be requested prior to issuing any refund.

What discount codes and promotions are available in PrettyLittleThing?

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