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Ana Luisa - general information

Ana Luisa is an online jewelry store known for its commitment to quality, style, and affordability. With a diverse range of products, this shop caters to various tastes and preferences while focusing on sustainable and environmentally responsible practices.

The store features an array of best-selling items, highlighting popular choices amongst shoppers. These include a selection of earrings, necklaces, bracelets, and rings, designed to meet the latest trends and timeless aesthetics. Among the featured collections, customers will find the Zodiac Collection and Letter Necklaces, offering personalized options for a more individualized style.

Earrings are a prominent category, with all types available from hoop to drop earrings, as well as earring charms that allow for a customized look. The bundles option provides an opportunity to purchase coordinating pieces at a value.

Necklaces are also abundantly available, with varieties such as pendant necklaces, chain necklaces, and layered necklaces. Personalized necklaces add a touch of individuality to the collection.

The rings and bracelets section includes statement rings for a bold look, stacking rings for a versatile style, and an assortment of bracelets to complement any outfit.

For customers looking for higher-end pieces, the store showcases its solid gold collection, which consists of fine jewelry offerings. This includes all solid gold earrings, necklaces & charms, bracelets & rings, and exclusive solid gold sets. Shoppers can also explore the Last Chance section for final availability items.

Ana Luisa prides itself on its high-quality craftsmanship, as evidenced by the 50,000+ five-star reviews from satisfied customers. The reviews often praise the jewelry's resistance to tarnishing, comfort, and the water-resistant properties of some items.

The store promises a worry-free shopping experience with benefits such as free shipping & exchanges, and a 2-year warranty on purchases, ensuring customer peace of mind. Additionally, with a limited-time sale offering up to 25% off on multiple purchases, customers can enjoy significant savings.

Customers also have the flexibility to shop by category, making the browsing experience more convenient when searching for earrings, necklaces, rings, and bracelets. The store ensures standards are met with each piece being everyday, tarnish-free, and made to last.

Lastly, Ana Luisa values its community involvement, offering a rewards program (AL Rewards), and engagement with influencers to reach a broader audience.

Highlights from Ana Luisa:

• Best Sellers, Featured Products, and Bundles available
• Personalized Jewelry including Letter Necklaces and Zodiac Collection
• Earrings in various styles such as Hoops, Drops, and Charms
• Diverse Necklace range including Pendants, Chains, and Layered options
• Rings and Bracelets section featuring Statement and Stacking Rings
• Solid Gold collection providing Fine Jewelry choices
• Last Chance items for limited stock products
• Free Shipping & Exchanges
• 2-Year Warranty for customer assurance
• Engagement with customers through Rewards program and Influencer partnerships

Customer testimonials reflect the satisfaction with product quality, design, and customer service, emphasizing the resistance to tarnish and comfort of wear.

Promotions:

• 20% off when buying 2 items
• 25% off when buying 3 or more items
• Limited time sale ending in a specified countdown

Complaints and returns in Ana Luisa

Exchange & Return Policy

Jewelry can be exchanged or returned with original tags and packaging within 30 days of delivery. There is a return shipping fee of $5.99 for returns, deducted from the refund. For exchanges, there is a 20% bonus store credit offered, exclusively for US customers. Orders made via TikTok are not eligible for exchanges.

Final Sale Products

• All Last Chance items and engraved jewelry are not eligible for exchange or return.
• Additional non-returnable products include the Chain Extender, Earring Backs, Earring Back Lifters, Gift Box, and Mystery products.

Jewelry Bundles

Bundles must be returned in their entirety. If part of a bundle is returned without the rest, a refund will not be issued.

International Returns

It may take up to 30 days to process refunds for international orders.

EU Returns

If the order number starts with an 'E', the support team should be directly contacted for assistance with returns.

For further queries, the FAQs page or email contact is recommended.

Ana Luisa - payment options

Payment Options at Ana Luisa

Payment for products from Ana Luisa can be made using various methods. Accepted credit cards include those commonly used such as Visa and MasterCard. Debit cards can also be utilized for purchase transactions. For a more streamlined approach, options like Apply Pay and Amazon Pay are available, allowing for quick and secure payment processing.

In addition, alternative payment services such as Klarna and PayPal are supported, providing flexibility for customers to choose their preferred payment method. Shop Pay is another convenient option that Ana Luisa accepts, further expanding the possibilities for customers when it comes to checkout.

Conditions and methods of delivery in Ana Luisa

Order delivery methods at Ana Luisa vary for domestic (within the United States) and international destinations. It is crucial to note that delivery estimates do not include processing time. After an order is confirmed via email, the shipping process takes about 1–2 business days to commence. Specific shipping methods, times, and costs are detailed for both domestic and international shipping.

Domestic Shipping Methods:

• No-Rush: This method utilizes USPS First-Class Mail, which has an estimated delivery time of 5–7 business days. This option is available at no cost.
• Expedited: With this option, USPS Priority Mail is used, and the estimated delivery time is 2–4 business days at a cost of $9.99.
• Express: This premium shipping utilizes FedEx 2Day or UPS Express. The delivery time for this method is 2 business days, provided that the order is placed before 1pm EST from Monday to Friday. This service costs $14.99.

It is important to be aware that orders shipped to PO boxes and non-contiguous states like Alaska and Hawaii may experience delivery delays of up to an additional 5 days.

International Shipping Methods:

For international shipments, Ana Luisa offers free Express Shipping for orders above a certain threshold in some countries, which can take on average 3–5 business days using DHL Express. Standard Shipping is also available in some countries through ePost.

The cost of international shipping varies by country and the total cost of the order. A breakdown of shipping methods, times, and costs for frequently shipped-to countries is as follows:

• Australia: Express Shipping takes 2-6 business days with a cost of AU $25 and a free shipping threshold of AU $115.
• Belgium: Estimated delivery with Express Shipping is 3-5 business days, costing €15.00. Free Express Shipping is not available in Belgium.
• Canada: Delivery via Express Shipping is estimated at 3-5 business days with a cost of CA $14.99 and a free shipping minimum of CA $64.99.
• France: The Express Shipping method takes 3-5 business days at a fee of €15.00. France does not have the option for free Express Shipping.
• Germany: Similar to France, express delivery takes 3-5 business days and costs €15.00, with no free shipping available.
• Hong Kong: Estimated delivery is 4-6 business days for Express Shipping at a charge of HK $79, with free shipping on orders over HK $780.
• Japan: Express delivery spans 5-7 business days with a cost of ¥2400 and a free shipping threshold of ¥10500.
• Korea: The 4-6 business days Express Shipping costs ₩15000, and free shipping is applicable for orders exceeding ₩100000.
• Netherlands: Delivery time for Express Shipping is 3-5 business days, with a fee of €15.00, and no free shipping is available.
• Singapore: Express Shipping arrives in 4-6 business days and costs S$14, with free shipping on orders over S$135.
• Taiwan: A timeline of 5-7 business days is estimated for Express Shipping, which costs NT $350 with free shipping on orders above NT $2300.
• United Kingdom: Express Shipping takes 3-5 business days, costing £10, and orders over £60 are shipped for free.

What discount codes and promotions does Ana Luisa offer?

Shoppers looking for stylish and sustainable jewelry at Ana Luisa can enjoy a range of attractive offers and discount code. By using these discount code Ana Luisa, customers can significantly save on their purchases. For instance, new customers can obtain a generous 20% off on their first order by applying a specific discount code Ana Luisa at checkout. Additionally, those who have their eyes on the latest trends can explore new arrivals with prices commencing from $90 without needing a discount code.

For those admirers of the brand's best-selling products, Ana Luisa presents a selection of coveted items starting at just $50, also without the application of any discount code Ana Luisa. Accessorizing with Ana Luisa becomes even more appealing with their accessories range starting from a budget-friendly price of $22. Moreover, to make the shopping experience even more delightful, the brand offers free shipping on orders over $115, giving yet another reason to indulge in their beautiful collections without a discount code Ana Luisa.

Signing up for the Ana Luisa newsletter is another savvy way to receive exclusive discounts directly to your inbox, ensuring that you never miss out on a discount code or promotion. Furthermore, during the month of January, Ana Luisa rolls out special promotions that enable shoppers to enjoy savings without requiring a discount code Ana Luisa.

• 20% off your first order with a discount code Ana Luisa
• New arrivals starting from $90 - no discount code needed
• Best sellers commencing at $50 - no discount code required
• Accessories beginning at $22 - purchase without a discount code
• Free shipping on orders over $115 - enjoy without a discount code Ana Luisa
• Exclusive offers through newsletter sign-up - perfect for those seeking a discount code

With these enticing offers, savvy customers can make the most of their shopping experience at Ana Luisa, all while keeping a keen eye out for additional discount code Ana Luisa to enhance their savings.