Lime Tree Kids promo code - Black Friday 2024 - Picodi Australia

General information about Lime Tree Kids

Lime Tree Kids is an online store that specializes in providing a diverse selection of items crafted for quality, creativity, and developmental benefit, ensuring that each product is not only fun but also serves a constructive purpose. The store places a particular emphasis on toys that cater to special needs and also focuses on nurturing products, offering inclusive play options that can accommodate children with a range of abilities and needs. The product range at Lime Tree Kids is wide and varied, spanning categories that include everything needed for a child's development and enjoyment:

• Meal Time: Features an array of items like Replay Recycled Tableware, Bamboo Dinner Sets, Lunch Boxes, and BPA-free Bowls and Plates.
• Baby Needs: Offers essentials for infants, including Teething Toys, Baby Comforters, Sleep Aids, Blankets, Dummies, and Dummy Holders.
• Health & Wellbeing: Children's Dental Care products, Vaporisers and Essential Oils, and various Skincare items are available for maintaining good health and hygiene.
• Education: A wide selection of Educational Toys, Games focusing on literacy, numeracy, science, and STEM are offered, alongside tools for special needs and Reward & Teaching Charts.
• Kids Clothing & Accessories: Includes Sunglasses, Kids Watches, Children's Footwear, and Rainwear.
• Toys: The toy selection encompasses Wooden Toys, Educational Toys, Pretend Playsets, Puzzles, and items for Outdoor Play.
• School / Kindy: Provides a variety of Lunch Boxes & Accessories, Backpacks, Sleep Sheet Sets, and Early Literacy Tools.
• Special Needs: A vast array of Sensory Toys, Wooden Toys, Weighted Products, and Tools for special needs education.
• Gifts: Curated selections of Teacher Gift Ideas, and themed gifts like Australian Themed presents, Dinosaurs, Earth & Space, along with Gift Vouchers.
• Eco: An eco-conscious line-up including Hair, Face & Body Care items, Sunscreen, Reusable Lunchboxes, and Drink Bottles.
• Sale: A section for discounted items providing savings on various products across the store.

Customer Care and Services:

Lime Tree Kids demonstrates a commitment to customer service offering features like Hassle-Free Returns, Trusted for over 12 years with more than 350,000 orders shipped, and convenient contact options, including a dedicated phone number at 1300 079 886. They also provide a VIP Newsletter, promising further discounts and updates on the latest products.

Promotions:

The store highlights current promotions such as the MontiiCo Sale and offers Free Shipping on orders over $150 under certain conditions.

Community Engagement:

Engagement with the customer base is facilitated through blogs, testimonials, social efforts, and a Free VIP Club that promises exclusive benefits.

Navigation and Accessibility:

Customers can easily navigate through the store's offerings with categories clearly organized in an intuitive manner, providing for a user-friendly shopping experience.

Educational and Developmental Focus:

Lime Tree Kids places a strong emphasis on the educational and developmental aspects of the products they offer, aiming to encourage emotional development and individuality in children through play.

Lime Tree Kids - how to complete a complaint and make a return?

Understanding the return and complaint policy is crucial for ensuring customer satisfaction and trust. Lime Tree Kids provides a clear and concise policy on their website to address potential issues with orders. Here's what customers need to know:

Returns and Refunds:

• Customers can return items if they are dissatisfied for any reason.
• An exchange or refund of the purchase price is available, but postage costs are non-refundable unless the item is considered faulty by Lime Tree Kids.
• The terms and conditions apply for all returns.
• Customers should refer to the full Returns Policy for comprehensive details.

Process for Exchanges/Refunds:

1. Notify the company via email at customerservice@limetreekids.com.au or call 1300 079 886 to initiate an exchange or return.
2. Return the item within 14 days of receipt.
3. Ensure that the returned item is in perfect, unused condition and that all packaging is intact.
4. Return the purchase at personal expense, properly packaged.
5. Tracking/signature on returned items is recommended as Lime Tree Kids holds no responsibility for items not received.

Exceptions:

• Custom made, special order, training pants, and sale items are not returnable.
• Bulky items may incur a restocking fee.

For Missing or Incorrect Items:

• Verify the order to ensure the correct items were ordered.
• Examine all packaging thoroughly for any missed items.
• If an item is missing or incorrect, email customerservice@limetreekids.com.au for assistance.

For Faulty Goods:

• If an item is faulty upon delivery, Lime Tree Kids will exchange it for a new one.
• Contact the company at 1300 079 886 or customerservice@limetreekids.com.au for support.
• If a fault is discovered later, Lime Tree Kids has procedures in place to address the issue.

Understanding these guidelines helps ensure a smooth return or exchange process should the need arise. Customers are encouraged to review the full Terms & Conditions and Returns Policy on the Lime Tree Kids website for complete information.

What payment methods does Lime Tree Kids accept?

Lime Tree Kids accepts multiple forms of payment, which provides convenience and flexibility to its customers. The available payment methods are:

• Visa
• MasterCard
• PayPal
• Bank transfer

Bank Transfers:
When selecting bank transfer as the payment method, an email with the bank details will be sent to the customer. It is important that payment is made within 14 days of placing the order. If no payment has been received during this period, the order is subject to cancellation and the items will be returned to stock.

Credit Card Payments Security:
To ensure the security of credit card information when conducting a transaction, Lime Tree Kids utilizes a secure transaction environment. This includes the use of Stripe and PayPal as the credit card payment gateways, which record credit card details in a highly secure 128 bit encrypted environment. Furthermore, the systems require at least a 40-bit SSL (Secure Socket Layer) technology, have digital certification to verify the integrity and authenticity of the website, and each order is manually reviewed by the accounts department to minimize the risk of credit card fraud.

It is important to note that Lime Tree Kids does not accept forms of currency, such as Monopoly money or chocolate coins.

Delivery costs in Lime Tree Kids

Lime Tree Kids utilizes Australia Post E-parcel for all orders dispatched from their warehouse. In instances where items are shipped directly from the distributor, customers will be informed, and those items will be delivered via the distributor’s chosen courier service. For orders containing items from both the warehouse and a distributor, two separate packages will be received.

Postage fees are set at $9.95 for all orders up to the value of $150. Orders exceeding $150 are eligible for free postage. This does not include furniture or bulky items, nor items sent straight from the distributor. Additional freight costs for these items will be clearly indicated on the product description page and added to the order during the checkout process. If the shipping cost for these items exceeds what has been paid, customers will be contacted concerning the correct amount. Customers can then decide to either proceed with or cancel the order.

Orders submitted before 8 AM (EST) from Monday to Friday are typically dispatched on the same day. Orders placed after this time will be dispatched the following business day. However, this may vary during peak sale times or holiday seasons like Christmas, where it could take up to 3 days to dispatch orders.

After the order has been dispatched, an email with a tracking number will be sent to the customer. The order can then be tracked through the Australia Post system. Delivery usually takes between 2 to 5 days from the time of dispatch. Any delivery delays will be communicated to the customer as soon as possible.

Currently, Lime Tree Kids does not offer international shipping and shipments are confined to Australia. If in the future the store opts to ship internationally, this policy may change.

For tracking orders, customers can access their customer Login on the Lime Tree Kids website. Once the order is processed by Australia Post, the tracking order number will be provided, which can be used to track the parcel's status on the Australia Post website. For any delivery or processing concerns, customers can contact the Lime Tree Kids customer service team.

What are the existing Lime Tree Kids promo codes?

Thrifty parents and caregivers can benefit from the various offers and promo code available at promo code Lime Tree Kids. Remarkably, this January, customers can grab up to 50% off on select items without the need for a promo code Lime Tree Kids because the discounts are applied directly. Also, for those who join the Lime Tree Kids VIP Club, there's an exciting 10% off promo code Lime Tree Kids awaiting them, which can be used on their next purchase.

Focusing on educational and engaging toys, promo code Lime Tree Kids is also offering discounts such as up to 50% off educational toys, with prices that don't necessitate the use of a promo code Lime Tree Kids. For eco-conscious shoppers, promo code Lime Tree Kids has a promo where you can find Eco Drink Bottles starting from $15, and sturdy wooden toys beginning at just $7.

If you're planning a bigger haul, you can get free delivery on orders over $150 by simply becoming a VIP member, no promo code Lime Tree Kids needed. Lastly, for those looking for a versatile gift, consider the Lime Tree Kids gift cards available through promo code Lime Tree Kids, perfect for any occasion.

In summary, promo code Lime Tree Kids is teeming with savings opportunities, from membership benefits to seasonal sales across a vast range of children's products.