Cotton On promo code - December 2024 - Picodi Hong Kong

What do we know about Cotton On?

Cotton On Hong Kong is a dynamic retailer offering a variety of fashion-forward clothing and accessories for women, men, and kids. Catering to a diverse customer base, Cotton On provides a broad selection of apparel that ranges from casual wear to trendy statement pieces, ensuring there's something for everyone.

• Women's Collection: Cotton On features an extensive range of women's clothing, including everything from essential basics to the latest trends. The collection spans a variety of categories:
  • Shop All: A comprehensive selection of all women's products available.
  • New Arrivals: The latest fashion pieces to hit the store.
  • Linen Edit: A specially curated collection focusing on lightweight, breathable linen apparel.
  • Everyday Deals: Affordable deals and promotions across various categories such as underwear, shoes, bralettes, activewear, and more.
  • Clothing: A curation of graphic tees, tops, dresses (mini, midi, maxi), jeans (mom, skinny, etc.), shorts, skirts, and outerwear such as jackets and knitwear.
  • Accessories: A selection of bags, belts, hair accessories, headwear, scarves, jewellery, socks, and sunglasses.
  • Swimwear: Stylish bikinis, one-pieces, cover-ups, and swim accessories.
  • Activewear: Functional and fashionable gym tops, shorts, leggings, and related accessories.
  • Sleepwear: Comfortable nighties, pyjamas, loungewear, and pyjama sets.
  • Lingerie: A variety of underwear, bras, bralettes, and solutions for shaping and support.
  • Shoes: Footwear including sandals, sneakers, ballet flats, loafers, heels, and flip-flops.

• Men's Collection: Cotton On's men's range is equally expansive, featuring casual and dress options for every occasion:
  • Shop All: Browse all men's products available at Cotton On.
  • New Arrivals: The most recent additions to the men's collection.
  • Clothing: A selection of graphic tees, shirts (short sleeve and long), shorts (swim, denim, chino), pants, jeans, jackets, and fleece & sweatshirts.
  • Accessories: Items like drinking accessories, socks, underwear, hats, sunglasses, bags, and gift items.
  • Shoes: A variety of options to complete any outfit.
  • Everyday Deals: Specials and bundles like "Buy one, get one 50% off" on graphic tees, 2 for $180 deals on certain apparel items, and more.

• Kids Collection: In addition to women's and men's fashion, Cotton On also caters to children with a fun selection of kids' clothing and accessories.

The Cotton On Foundation represents the philanthropic arm of the brand, focusing on projects that empower youth and contribute to the communities they serve. A portion of the proceeds from the Foundation range goes towards these initiatives.

Sustainability: Cotton On is committed to ethical practices and sustainability. They promote the use of responsibly sourced materials and aim for their denim range to use less water and energy throughout the manufacturing process.

Shoppers can take advantage of free delivery on orders over a specified amount and enjoy the convenience of free in-store returns. The Cotton On Perks program allows customers to earn rewards for their purchases, and new members receive discounts on their first online orders.

How can one return an order from Cotton On?

Returns, Refunds and Exchanges Policy at Cotton On

• Faulty Returns: If a product is faulty, wrongly described, or different from a sample shown, the issue will be rectified by meeting legal obligations in the country where the product was purchased. Return processes can be initiated in-store or online.
• Change of Mind Returns: For change of mind, Cotton On will refund the purchase price or exchange the product (exchange is available in-store only), under the following conditions:
  1. Products must be returned with proof of purchase.
  2. Excludes underwear, earrings, cosmetics, third party brands, charity items, seconds, samples, customised items or gift cards.
  3. Swimwear returns are only accepted if the hygiene sticker and swing tags are intact.
  4. The items must be in original sale condition (unworn, unwashed, or unused with original tags/labels attached).
• Shipping costs may be refunded for faulty items only, and if the entire order is returned with proof of the shipping amount.

Items purchased online can be returned in-store, but online purchases must be returned via post for a refund, as exchanges for these items can only be processed in-store. Note that in-store purchases cannot be returned via post.

For a return or exchange, bring the item, the receipt, and, if applicable, the card originally used for purchase into the store. Cotton On will refund to the original form of payment or offer an alternative refund tender as needed.

Personal details may be requested for returns or exchanges for processing purposes.

Cotton On - available payment methods

Payment Methods at Cotton On:

Cotton On offers various payment methods for the convenience of its customers. Below are the detailed payment options available when making a purchase:

• Visa: Customers can pay for their orders using Visa credit or debit cards.
• MasterCard: MasterCard credit or debit cards are accepted for all transactions.
• PayPal: A secure and fast payment method, PayPal is available for customers who prefer an alternative to using credit cards directly.
• Hoolah: This is a buy now, pay later service that allows customers to make purchases and pay for them in installments.
• Atome: Similar to Hoolah, Atome offers the option to spread payments over a period, making it easier to manage budgets.

It is important to note that when using international credit cards, customers may be subject to exchange rate costs and fees as determined by their card issuer. These additional costs are the responsibility of the customer.

Further terms and conditions related to payments provided by specific services like Visa, MasterCard, PayPal, Hoolah, and Atome can be found in their respective terms and conditions stated in the payment process.

Conditions and methods of delivery in Cotton On

Delivery Methods

• Hong Kong Domestic Delivery
  • Cost: HK$40 or FREE for orders HK$500+
  • Delivery Time: Delivered within 5-7 business days.
  • Additional Details: Signature required on delivery. Street address is necessary; PO Box delivery is unavailable.
  • Free Delivery Terms & Conditions: Automatic at checkout for orders over the threshold, post discounts.


• Store to Door
  • Cost: FREE
  • Delivery Time: Delivered within 5-7 business days.
  • Additional Details: Signature required on delivery. Street address necessary; PO Box delivery unavailable. Only standard domestic shipping is available, no international or express shipping.


• International Delivery
  • Singapore Delivery:
    • Cost: HK$45.50
    • Delivery Time: Delivered within 3-4 business days.
  • Malaysia Delivery:
    • Cost: HK$106
    • Delivery Time: Delivered within 5-7 business days.
  • All other countries:
    • Cost: HK$160
    • Delivery Time: Delivered within 7-21 business days.

Delivery FAQs

• Will my order be delayed? There could be possible delays up to 2 weeks. For updates, refer to the tracking link in the shipping confirmation email.
• I haven’t received a shipping confirmation or tracking number for my order. Who do I contact? For assistance, use the online chat widget on the Cotton On homepage.
• How are you looking after your employees in the Distribution Centre? Measures include hand sanitisers, personal protective equipment, heightened hygiene, and staggered working hours.
• Is delivery to PO Boxes available? Delivery cannot be made to PO Boxes.
• What items cannot be delivered? Certain items such as nail polish, flammable items, batteries, and some consumable items cannot be delivered internationally. Refer to the United Postal Union Convention website for details.
• Customs and Import charges? Charges may apply depending on the destination country. They are not included in the delivery costs and are the recipient’s responsibility.

Delivery Terms & Conditions

• Signature on delivery is required.
• All orders are subject to the terms of the relevant postal service.
• Non-delivery in case of incorrect address or delivery to a PO Box.
• Absent items in an order will be refunded.

Store FAQs

• Which stores are currently open? All Cotton On Group stores are open.
• How are you creating a safe environment instore? Measures include regular cleaning, social distancing, encouraging contactless payment, and wearing face masks.

What are the existing promo codes and promotions in Cotton On?

At Cotton On, customers can find a variety of promo code Cotton On throughout the year, allowing them to enjoy substantial savings on their favorite items. For instance, shoppers can benefit from a 20% discount when they subscribe to the Cotton On newsletter, which is a fantastic welcome offer for new customers. This is just the tip of the iceberg when it comes to the attractive promo codes available.

The promo code Cotton On also include remarkable seasonal sales, such as up to 70% off on select homeware and menswear items. These promotions are particularly enticing, with substantial markdowns that don't even require additional promo codes to benefit from. Moreover, there's an opportunity for up to 50% off on various sale items across the store, highlighting the generosity of Cotton On's discounts.

• Enjoy up to 70% off various sale items specifically curated for men.
• Seasonal promos, such as the chance to save up to 50% on a wide range of products during special sales events.
• Exclusive offers for newsletter subscribers, like receiving up to 50% off on selected products.
• Get free delivery on orders above $300, allowing customers to save even more on their purchases.

It's clear that Cotton On is determined to provide its customers with unbeatable bargains through these promo codes. Whether it's seasonal clearances or exclusive subscriber discounts, there's always a chance to make a saving. It is advisable for shoppers to keep a close eye on Cotton On's latest deals to capitalize on these generous offers.