FOREO promo code - December 2024 - Picodi Hong Kong

What do we know about FOREO?

FOREO is a health and beauty brand known for its innovative skincare and oral care devices. The assortment includes a range of products that cater to various skin types and concerns. Below is a detailed overview of the items available at FOREO.

The skincare line is renowned for the LUNA series, which features:

• LUNA 3 - A facial cleansing and firming massager tailored for different skin types
• LUNA mini 2 - A compact facial cleansing device suitable for all skin types
• LUNA go - A pocket-sized facial brush ideal for skincare on the go

In addition to cleansing devices, FOREO offers a variety of products such as:

• UFO Smart Mask Treatment - An advanced face mask device that uses LED light therapy
• Serum Serum Serum - A uniquely formulated micro-capsule serum for use with FOREO devices
• ESPADA - A blue light acne treatment device with laser-precision targeting

For oral care, the brand's assortment includes:

• ISSA 2 - An electric toothbrush that combines sonic pulse technology with a unique silicone design
• ISSA mini 2 - A travel-friendly electric toothbrush that brings fun and color into oral hygiene for younger users
• ISSA mikro - Designed for babies and toddlers, this toothbrush gently cleans and massages teeth and gums

Apart from the devices, FOREO also offers various accessories, such as:

• Replacement brush heads for the LUNA range
• Hybrid brush heads for the ISSA toothbrush series
• Specialized cleansers for different skin types

Note: All products are designed with FOREO's signature silicone material, which is hypoallergenic, body-safe, and non-porous to resist bacteria build-up, making the range highly suitable for sensitive skin types.

How to return purchases in FOREO?

Returns Policy:

• Customers have the right to return unopened FOREO products within 14 days of delivery for a full refund.
• Returns are not accepted for products with opened boxes.

2 Years Limited Warranty:

• FOREO offers a two-year limited warranty (or longer where required by national law) from the date of the original purchase against defects in workmanship or materials under normal use.
• The warranty covers working parts that affect the function of the device.
• Exclusions:
  1. The warranty does not apply to the play range, LUNA fofo, or devices provided at a special price for the 'Review Your Device' campaign.
  2. It does not cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect.
  3. Any attempt to open or take apart the device (or its accessories) will void the warranty.
• If a defect is discovered and reported to FOREO during the warranty period, the company may replace the device free of charge at its discretion.
• Warranty claims must be supported with evidence that the claim is within the warranty period and include the original purchase receipt and serial number of the product.
• Products replaced under warranty are not entitled to a renewed 2-year warranty.
• In case the product was part of a discontinued limited edition, a different color/design replacement may be issued.

Warranty Exclusivity:

• This Limited Warranty is exclusive and in lieu of all other warranties, whether oral, written, express, or implied.

Warranty Claim Process:

• To claim a warranty, log in to the FOREO account and select the option to make a warranty claim.
• A Return Merchandise Authorization (RMA) number and instructions on how to return the product will be provided by Customer Care.
• Shipping costs for warranty claims are non-refundable.

Supplementary Conditions:

• For products purchased outside mainland China, Hong Kong SAR, Taiwan, or Macau SAR and claimed for warranty within these regions after September 15, 2019, a service fee of 25% of the original product price applies.
• The additional fee is based on the full price, even if the product was purchased at a discount on FOREO.com.

Warranty Registration:

• To activate the 2-Year Limited Warranty, the number provided on the FOREO Magnetic Scratch Card must be registered under the REGISTER PRODUCT section in the FOREO account.

FOREO - available payment methods

Payment Methods:

• For delivery to European Union countries:
  • Visa
  • Mastercard / Eurocard
• For delivery outside the European Union:
  • Major credit cards including Visa, Mastercard, American Express, Diner’s Club, Discovery.

An order confirmation will be emailed once the purchase has been verified.

Credit Card Information:

FOREO does not store any credit card details to safeguard security. If providing credit card details online is a concern, an alternative payment method will be offered through the Help Desk. Online purchases will be charged to the credit card submitted with the order. The transaction will go through after card details verification, credit authorization, and stock availability confirmation. Any issues with order completion will be communicated via email.

What are the delivery costs and methods in FOREO?

Shipping Methods and Costs

Shipping costs vary based on the customer's location. This information regarding applicable fees will be visible at the time of ordering.

Most deliveries are carried out by DHL/UPS. However, international orders may be subject to customs inspections or duties upon delivery. Additionally, deliveries cannot be made to P.O. boxes.

Order Processing and Delivery Time

Orders are shipped within 1 working day from placement. Expected delivery time is between 3 to 5 working days, depending on the customer's location.

Order Tracking

Once an order is confirmed and verified, it will be marked as "completed" in the customer's account. A tracking number will be emailed when the order is shipped, allowing the package to be tracked on the shipping company's website.

Sales Tax and Custom Duties

Prices on the online platform include VAT for deliveries to specific regions including the USA, Australia, EU countries, United Kingdom, Turkey, and Mexico. In other countries, customers are responsible for VAT or GST. Similarly, for orders outside of these specific regions, customers may be required to pay additional import tax and duty fees, which are out of control of the store.

Payment Information

Accepted forms of payment for online purchases vary depending on delivery location:

• For delivery to European Union countries: Visa, Mastercard / Eurocard
• For delivery outside the European Union: Major credit cards including Visa, Mastercard, American Express, Diner's Club, and Discovery

Order confirmation is sent via email after the purchase has been verified.

Credit card details are not stored for security purposes, and charges are made upon verification of card details and stock availability. If uncomfortable with providing credit card details online, alternative payment methods can be arranged through the Help Desk.

Order Cancellation and Returns

It is not possible to cancel an order once it has been shipped. However, unopened packages can be returned within 14 days of receipt. The return package should include the customer's name, order number, and reason for return.

What are the existing promo codes and promotions in FOREO?

Shoppers looking for the best skincare gadgets should consider the range of promo codes offered by FOREO. With various offers available, customers can make substantial savings on their purchases. For example, a popular promo code FOREO grants up to 40% off on items site-wide, with an extra 12% discount when using a specific code at checkout. This is a fantastic opportunity for shoppers to invest in high-quality FOREO products at a more affordable price.

FOREO understands the budget constraints of students, which is why there are promo codes tailored specifically for them. A notable promo code FOREO allows students to benefit from a 17% reduction in prices on full-priced items. This special offer requires verification through Student Beans, thereby providing an exclusive advantage for the academic community.

Customers making their first purchase can also enjoy savings with a promo code FOREO, which provides a 10% discount on the initial order. This is a great way for new customers to experience FOREO's products while being budget-conscious. Furthermore, those subscribing to the FOREO newsletter can remain informed on future promo codes, promotions, and even get notifications about deals offering up to 60% off.

Aside from these discounts, FOREO also presents shoppers with the opportunity to purchase their latest top picks starting at HK$500. This promo code FOREO showcases some of the best-selling items, such as the ISSA mikro baby electric toothbrush and other amazing products, at reasonable prices without compromising on quality.

Lastly, the FOREO platform regularly updates with new promotions, and no promo code FOREO may be needed to enjoy these offers. March brings a multitude of promos that customers can take advantage of without needing a promo code, ensuring savings are always within reach when shopping at FOREO.