Puma promo code - December 2024 - Picodi India

Data about Puma

PUMA is a comprehensive online destination offering an extensive selection of sporting goods and fashion-forward apparel. In celebration of PUMA's 75th anniversary, the shop showcases diverse collections across various categories, catering to men, women, kids, and teens.

Current highlights include Anushka's Favourite Fits and collaborations with RIPNDIP and RHUIGI, alongside thematic collections such as PUMA x THE SMURFS and PUMA x MIRACULOUS.

The New Launch Calendar keeps customers abreast of the latest releases, ensuring sneaker enthusiasts and sports fans can stay ahead of the curve. The Nitro Collection stands out for its performance-driven running shoes, while a special section dedicated to Terrace culture celebrates the casual and stylish streetwear associated with football fan scenes.

Shoes form the core of PUMA's lineup, including sneakers, running and walking shoes, training & gym footwear, slip-ons, ballerinas, and sandals. Emphasizing performance and style, the RSCali, Mayze, Rider, Slipstream, Suede, and Clyde collections are popular picks.

• Clothing offerings span across categories like t-shirts & tops, sports bras, jackets, and sweatshirts, covering everything from performance wear to cozy homewear and thermals.
• Accessories include a variety of caps & beanies, backpacks, gym bags, socks, water bottles, sports equipment, wallets, gloves, and face masks.
• Sports gear caters to activities such as yoga, basketball, badminton, cricket, and football.

For motorsport enthusiasts, PUMA provides specialized collections in partnership with Scuderia Ferrari, BMW M Motorsport, Mercedes AMG Petronas, and Porsche Legacy. These collections feature shoes, clothing, and accessories designed to reflect the style and sophistication of the racing world.

Collaborations and partnerships present exclusive ranges such as PUMA x STAPLE, PUMA x DAPPER DAN, PUMA x PALM TREE CREW, and PUMA x SPONGEBOB, among others. These partnerships bring unique fusions of PUMA's athletic edge with contemporary street style and pop culture.

1. The Outlet offers sport shoes starting from ₹1799 and features regular discounts on various products, providing value to budget-conscious shoppers.
2. The Support section is dedicated to customer service, offering contact options, FAQs, and information on promotions & sales.
3. Engagement with the brand is encouraged through social media channels like YouTube, Twitter, Pinterest, Instagram, and Facebook.

The site maintains a focus on sustainability within the Sustainable Collection, promoting environmentally responsible products. Additionally, Extra 5% Discount is offered for all online payments, excluding the FENTY x PUMA line, incentivizing online purchases and making fashion more accessible.

Puma - how to complete a complaint and make a return?

Return Policy

The policy for complaints and returns for the products purchased from the Puma are detailed below.

• Returns can be made within 14 days of the order delivery date.
• Returns are free of charge, meaning no expenses will be borne by the customer for the return process.
• Products must be returned unused and in their original condition, with all tags and packaging intact.
• Items excluded from returns include face masks, socks, eyewear, and bodywear products.
• In the event of a return of multiple quantities of the same SKU, all quantities need to be returned.
• Any concerns with the delivered product must be reported to customer support within 72 hours of delivery.
• If choosing to self-ship returns, customers are advised to contact customer support.
• For a guest user, a separate return procedure is available through a designated link.

Exchange Policy

Products bought from the Puma cannot be exchanged. A new order must be placed for the desired product.

• Exchanges can only be made for products purchased from Puma retail stores.
• The exchange at a retail store requires an inspection of the product by the store team.
• Replacements are subject to the availability of the same product in store.
• There is no warranty or exchange for articles bought at a discount or during a sale period.
• The presence of the original bill and the intact tags on the product is mandatory for an exchange.

Order Cancellation

• Orders can be canceled under certain conditions as per the discretion of Puma Sports India Pvt Ltd.
• In case of a canceled order after a charge to a credit card, the amount will be reversed back to the Card Account.
• Customers are advised not to dispute Puma Sports India Pvt Ltd's decision regarding order cancellation.
• Customers wishing to cancel an order should contact customer service during the designated hours.

Refund Policy

• Refunds will be processed for canceled orders, with timelines varying based on the payment method used.
• Refunds for returned orders are initiated once the product has completed the quality check at the warehouse.
• Refund methods include prepaid, Puma Credits, and Cash on Delivery, each with its process and timeframe.

Warranty Claim

• Flaws in a product within three months of the purchase date can be claimed under the warranty.
• Warranty claims are for manufacturing defects and are valid when the product has been used appropriately.
• Exclusions from the warranty include damage from improper care, accident, or neglect.
• Other exclusions apply to items like shoe laces, induced tears, and conditions exceeding the warranty period.
• Products under warranty claim must be inspected by the Puma retail store or customer support for online purchases.

For further assistance or to initiate a return or warranty claim, customers can contact customercareindia@puma.com or call 080 3535 3535.

What payment methods does Puma accept?

• Payment Methods:
  • Credit Cards
  • Debit Cards
  • Internet Banking
  • UPI
  • Cash on Delivery (COD)
  • Payment Wallets


• Details on Payment Methods:
  • For online payments, customers are redirected to the payment partner PayU Money.
  • To confirm a COD order, an OTP received on the customer's mobile is required.
  • All prices include sales tax, based on GST laws.
  • There is no additional charge on COD purchases.
  • For unsuccessful transactions where money is debited, funds are auto-refunded within 7 bank business days.
  • COD is available for orders with a cart value equal to or less than ₹6999.
  • If a refund is necessary, and upon successful reconciliation, it will be initiated by Puma within 2 working days.


• Frequently Asked Questions:
  1. What if money is debited from my account but the transaction is not successful?
     The debited amount should auto-refund within 7 business days. Contact customer support if the refund does not process in this timeframe.
  
  
  2. How can I avail of COD payment mode?
     Choose 'Cash on delivery' and verify the order with an OTP sent to the provided mobile number.
  
  
  3. What are the conditions for COD eligibility?
     Users can opt for COD for orders with a cart value up to 6999 INR.
  
  
  4. Is there any limit on COD orders?
     COD orders are limited to a maximum of ₹7000.

Information about delivery in Puma

Delivery Methods:

• Order Confirmation: After placing an order, customers receive an SMS & Email with order details.
• Email Notifications: Customers will receive emails confirming the invoice, shipment, and successful delivery.
• Shipping Charges: There are no shipping charges, as free shipping is offered on all orders.
• Delivery Locations: Delivery is possible to most cities in India. International shipping is not available.
• Order & Delivery Status: Customers can check the status of their orders via the Mobile App profile under the Orders section or by clicking on the provided tracking number for detailed information.
• Delivery Timeline: Orders are shipped within 3 working days from the order date and delivered within 5 working days from the shipment date to serviceable locations.
• Delivery Issues: If there are issues with delivery, customers are advised to contact customer support within 72 hours of delivery.

Puma promo codes - what types are there?

Looking for ways to save on your shopping spree at Puma? The good news is that you can access a variety of offers and promo codes to enhance your shopping experience. For instance, you can take advantage of a significant reduction of up to 60% off on various products, without even needing a promo code.

For those who prefer online payments, there is an extra bonus. By using certain promo codes, shoppers can receive an additional 5% off on prepaid orders, providing even more savings on their purchases at Puma.

• Enjoy up to 60% off on outlet items.
• Receive an extra 5% discount on prepaid orders with the use of promo codes.
• Score up to 50% off on men's tracksuits, no promo codes required.
• Free delivery on orders over a certain amount is also offered, making your shopping experience even more convenient.
• Subscribe to the Puma newsletter to keep up with the latest promotions and exclusive promo codes.

With these enticing deals and promo codes, customers can enjoy not only premium products but also friendly prices. Just be sure to keep an eye out for the latest promo codes to maximize your savings at Puma.