Cosme-De promo code and discount code - December 2024 - Picodi Philippines

Cosme-De – what do we know about it?

Discount Designer and Luxury Beauty & Cosmetics Products at Cosme De feature a wide assortment of premium skincare, makeup, hair care, bath and shower products, and sun care essentials. Catering to diverse beauty needs, the store is a one-stop destination for carefully curated items ranging from everyday necessities to luxurious treatments, curated from internationally renowned brands.

The following categories highlight the extensive products range available:

• Skincare:
  • Cleansers & Toners - Exfoliators, Face Wash & Cleansers, Makeup Removers, Toners
  • Eye Care - Eye Creams, Eye Masks, Eye Serum & Treatments
  • Lip Treatments - Lip Balm, Lip Treatments
  • Masks - Eye Masks, Face Masks
  • Moisturizers - BB & CC Creams, Decollete & Neck Creams, Face Oils, Mists & Essences, Night Creams
  • Sun Care - Face Sunscreen
  • Treatments - Blemish & Acne Treatments, Essence Lotion, Face Serums, Facial Peels
• Makeup:
  • Brushes & Accessories - Accessories, Brushes & Applicators
  • Cheek - Blush
  • Eye - Eye Palettes, Mascara
  • Face - BB & CC Cream, Face Primer, Foundation, Setting Spray & Powder
  • Lip - Lip Balm, Lip Gloss, Lip Plumper, Lip Stain, Lip Treatments, Lipstick, Liquid Lipstick
• Hair Care:
  • Hair Styling & Treatments - Hair Brushes & Combs, Hair Masks, Hair Oil, Hair Thinning & Hair Loss, Scalp & Hair Treatments, Styling Products
  • Shampoo & Conditioner - Conditioner, Leave-In Conditioner, Shampoo
• Bath & Shower:
  • Body Care - Cellulite & Stretch Marks, Manicuring
  • Body Moisturizers - Body Moisturizers, Foot Cream, Hand Cream
  • Body Wash & Shower Gel - Bath Soaks & Bubble Bath, Hand Wash & Soap, Scrub & Exfoliants
  • Personal Hygiene - Deodorant & Antiperspirant, Oral Hygiene, Shaving & Bleaching
• Sun Care:
  • Sunscreen - Face Sunscreen

Furthermore, Cosme De provides an excellent selection of products in these categories:

• New In
• Editor's Picks
• Weekly Deals
• Before It's Gone

A special feature of the store includes a dedicated section for Japanese Skincare, showcasing innovative and high-quality products Made In Japan.

Exclusive Offers and Promotion:

• Sale events with discounts up to 40%
• Curated Outlet selections
• Best Picks for top-rated items
• Time-limited Great Deals

Customers can shop with confidence thanks to Cosme De's commitment to quality and service, which is demonstrated by:

• 30-day Money Back guarantee
• Free shipping on orders over PHP 12000
• Responsive Customer Service Team based in Hong Kong

Complaints and returns in Cosme-De

Returns and Refund Policy

• Returning an item:

  There is a 100% 30-day money back guarantee policy for products that do not satisfy the customer, starting from the dispatch date indicated in the order dispatch notification email. Products must be returned within this 30-day window.

  Before returning, customers must contact Cosme-De through the Contact Us page for the return order number and return procedures. Including the delivery note with the return is requested for records.

  Conditions for returning products:

  • All products must be unopened to be eligible for return.
  • A 50% handling fee will be charged if return is made without prior notice.
  • Returns are refused for any opened or broken products, items sold on discount, or listed as non-refundable/exchangeable.
  • Products cannot be returned if 30 days have passed since the dispatch date.

  Refunds will be credited to the original payment account, excluding the cost of return shipping. Each order can only be returned once, and all return goods must be in the same package.

• Exchanging an item:

  Cosme-De does not offer direct exchanges. If wished, customers can return the item (following the Return procedure) and place a new order.

  Cosme-De will not bear the cost of return shipping.

• Damaged item:

  For damaged products, customers should keep the delivery box and all packing materials for follow-up. The necessary information to provide includes:

  1. Picture(s) of the parcel box.
  2. Pictures of the inner box to assess packing material sufficiency.
  3. Pictures of the damaged product.
  4. The QR Code label on the product.
• Receiving an incorrect item:

  If an incorrect item was shipped, it should be returned in resalable condition along with the original delivery note. The correct item will be dispatched as soon as possible.

  To initiate the return, the order number should be sent through the Contact Us page for the return order number and procedures.

• Refund Policy:

  Refunds are eligible only for unopened items. Processing may take up to four weeks, and the amount will be credited to the original payment method.

  For cash-on-delivery purchases, refunds will take the form of an online redeemable cash coupon, with a promotion code for settling the next order. Cash-on-delivery service fees are non-refundable.

  If the product delivery is affected by incorrect address information provided by the customer or refusal of the order due to duties & taxes, relevant charges will apply for refunds.

  For lost shipments, customers should contact Cosme-De within 60 days.

  In case of any disputes, Cosme-De reserves the right to make the final decision.

What payment methods does Cosme-De accept?

Payment Options

• Orders to be charged in US Dollars can be paid via:
  • Visa and MasterCard
  • PayPal
• Please ensure that the bank card has enabled online payment function.

All payment forms are subject to bank verification and review by Cosme-De. Cosme-De reserves the right to refuse to process any transaction due to unauthorized or suspected fraud or illegal activity.

Order Confirmation

Upon successful completion of an order, an order confirmation will be sent to the customer's e-mail, which includes order and item details, shipping, and billing information. If an order confirmation is not received or an error occurs during checkout, it is advised to check the Order History under My Account before placing the order again to avoid duplication. For queries regarding duplicated orders or order status, customers should contact customer service.

Security

Cosme-De uses industry-standard encryption technology - Secure Sockets Layer (SSL) to protect the confidentiality of online transactions. A secure webpage has "https://" in the address bar along with a padlock icon, ensuring that information sent over the Internet is encrypted into a code before being sent. The company also uses a Digital Secure Server ID from VeriSign, and does not store credit card information on its server. Payments are processed through PayPal, PayDollar, and Global Payments, secure payment gateways for online shopping.

Pricing

• In the case of incorrect pricing due to a typing error, Cosme-De reserves the right to withdraw the item from an order without prior notice.
• If this happens, an alert email will be sent indicating the item that has been withdrawn.

International Transaction Fee

Credit cards issued overseas may be charged a foreign transaction fee as the company is located in Hong Kong. Customers should check with their credit card issuer prior to purchase to see if such a fee applies.

Once an order is placed, customers are deemed to have read, understood, and agreed to the terms provided.

Price Matching

Prices are very competitive and subject to various promotions and offers. As such, Cosme-De does not price match with the product's current price after purchase. No adjustments will be made if the price changes following a purchase.

Note: Ordering is exclusively online, Cosme-De does not accept orders over the phone or through physical shop visits. For assistance with online ordering, customers should contact customer service.

Delivery costs in Cosme-De

Delivery Options and Shipping Fees

• Registered Airmail:
  • Free for orders over PHP 12000 AND BELOW 2.5 KG
  • PHP 1400 for orders below PHP 12000 AND BELOW 2.5 KG
  • Processing Time: 2 - 3 business days
  • Delivery Time: 12 - 25 business days
  • Perfumery Products: admissible
  • Deliverable countries: Philippines
  • Tracking Number: Available
  • Signature Request: Yes

Undeliverable Packages

In cases where orders are undeliverable or have failed delivery attempts, the customer will be contacted to clarify delivery information or reasons for refusal. Depending on the situation, a refund may be issued.

If an order is returned due to incorrect address provided, failed delivery attempts, or refused by the recipient (such as refusal to pay for duty & tax), 50% of the total amount will be charged before issuing a refund. Refunds are not possible if the parcel is not returned.

Lost Shipments

A tracking number is provided for each order. If an order has not been received within two weeks after the expected delivery date, the local post office should be checked with the provided tracking number. Should there be no sign of the shipment, customers can inform through the Contact Us page. An investigation will take place and a response will be provided within 30 days. In case of a confirmed lost shipment, the total product price will be refunded to the original payment account.

Tax and Duty

All orders in the Philippines have a Goods and Services Tax (GST) of 12% that will be applied at checkout. The total checkout amount includes this GST.

What are the existing Cosme-De promo codes?

At Cosme-De, shoppers can take advantage of a variety of wonderful savings and offers. For instance, there is a remarkable up to 51% off on select products, which is a great way to purchase premium beauty items at a fraction of their original price. No specific promo codes are needed to enjoy these reductions, as the discounts are automatically applied.

Japanese skincare enthusiasts can rejoice with up to 38% off on products from that category. This special promotion ensures that aficionados of Japanese beauty routines can stock up on their favorites without breaking the bank. Again, no promo codes are required to benefit from these incredible savings.

For fans of the brand CLARINS, Cosme-De offers a delectable up to 45% off on selected items. High-quality skincare goods are now more accessible, and shoppers can indulge in their preferred CLARINS products while saving substantially. The need for specific promo codes is eliminated, as these discounts are readily available.

The savings continue with up to 35% off on New Arrivals. This allows customers to explore the latest beauty trends and products without the financial strain. Significant savings can be made without the need for promo codes, making it easier to keep up with the newest offerings.

A favorite amongst shoppers is the up to 51% off on SHISEIDO products. This deal from Cosme-De empowers beauty buffs to acquire luxury skincare essentials from SHISEIDO at a substantial markdown. No promo codes are required to unlock these generous price cuts.

Additionally, beauty shoppers can utilize the "Shop By Brand" feature at Cosme-De to seamlessly filter and purchase products from their preferred brands. While no direct promo codes are linked to this feature, it greatly enhances the shopping experience by streamlining the search process.

• Up to 51% off on select items
• Up to 38% off on Japanese skincare products
• Up to 45% off on CLARINS products
• Up to 35% off on New Arrivals
• Up to 51% off on SHISEIDO products