Saco coupon - December 2024 - Picodi Saudi Arabia

General information about Saco

SACO Store is a premier destination for hardware, retail, and home improvement needs, offering a vast array of products for customers to enhance their living spaces, both inside and out.

The store boasts an extensive selection in various categories:

• Appliances: Featuring a range of Small Home Appliances, Personal Care items, Large Appliances, and Kitchen Appliances.
• Outdoor & Garden: Offering everything from Lawns & Landscaping tools to Outdoor Furniture, Outdoor Cooking essentials, and Pest Control solutions, as well as products for Outdoor Heating & Cooling, Pet Care, and Pool & Water Activities.
• Sports, Fitness & Outdoors: Covering needs for Sports enthusiasts, Outdoor Recreation, Toys & Games, and various Fitness equipment.
• Home & Kitchen: Providing Bathroom Accessories, Bed & Bath necessities, various forms of Furniture, Dining sets, Home Décor, Lamps, Lights & Electricals, Home Utility items, Kitchenware, and Building Supplies, along with Health & Personal Care products.
• Automotive: A plethora of products including Car Organizers, Car Lights, Air Purifiers & Humidifiers, Car Fragrances, Car Cover, products for Exterior and Interior Car Care, and essentials for Car Maintenance & Repair. Additionally, a variety of Oils, Fluids and Lubricants, as well as Interior/Exterior Car Accessories and Tarps & Tie.
• Tools & Hardware: A comprehensive selection of Adhesive Solutions, items for Plumbing & Sanitary, Doors & Windows, Water Care & Solutions, Paint & Accessories, Hand Tools, Power Tools, and other Hardware necessities.
• Technology: Equipped with the latest in Audio & Video gadgets, Gaming consoles and accessories, Printers, Scanners & Projectors, Mobiles & Tablets, Laptops & Desktops, and various Accessories. Also includes solutions for Networking, Photography, Telephone & Accessories, as well as a range of Smart Home Devices like Smart Remote, Smart Lights, Smart Locks, and Smart Speakers.

Moreover, SACO Store presents exclusive offers, a featured SACO catalogue and provides an opportunity to shop by preferred brands. Customers can easily locate a SACO store using the convenient store locator, and for those looking to join, there is a SACO Club offering additional benefits.

To enhance the shopping experience, SACO Store also allows customers to personalize content and offers to ensure a better online shopping experience. For added convenience, customers have the option to sign in or register for an account to manage their purchases and offers.

With an emphasis on customer satisfaction, SACO provides support through their customer service hotline, as well as assistance through their FAQ section. Customers may also visit physical stores for a more hands-on shopping experience or download the SACO APP for easy access to products and services on the go.

Alongside retail, SACO offers a wide range of services including delivery and installation, ensuring customer needs are met from the moment of purchase to the final setup in their homes. Customers may also follow SACO Store on various social media platforms for updates and promotions.

How to return an order in Saco?

Complaints and Returns Policy at SACO

• Returns
  • Returns are accepted within a 7-day period, no questions asked, and exchanges within 14 days from the date of receipt.
  • Products must be returned in their original packaging, with original tags and labels, unused and with the seal intact.
  • For a full refund, items must be returned due to a product malfunction, defect, damage upon delivery, or wrong product delivery. No shipment fees or bank transfer fees (29 SR) will be charged.
  • For all other reasons (e.g., exchange, change of mind), the customer is responsible for the shipment fees or/and bank transfer fees (29 SR).
  • Credit/debit card refunds are processed back to the same card used for payment, which may take 7 to 14 working days to appear on a bank statement.
• Warranty & Payment Methods
  • SACO provides warranties according to the manufacturing companies' conditions, with a two-year warranty for furniture and home appliances, covering manufacturing defects only.
• Maintenance
  • Products must have a receipt for free maintenance or repair and can be taken to the nearest SACO branch or directly contacted by the customer service department.
  • Appliances have a special warranty of two years from the purchase date, excluding accessories and issues caused by plumbing defects.
  • Extra charges apply for transporting goods from the maintenance center to the agent after the warranty period.
  • Warranty is void if the customer doesn’t have the invoice or if the defect arose from misuse, neglect, or unauthorized repair attempts.
• Loyalty Program
  • Points earned on the Loyalty Card can be used for future SACO purchases, with 100 points equating to 1 Saudi Riyal.
  • Points cannot be transferred to another member and cannot be cashed out without completing an actual purchase.
  • Points cannot be added post-purchase without the physical card being present at the time of sale.
• Digital Wallet
  • The SACO Digital Wallet allows registered customers to store refunds for quicker and more convenient use on next purchases.
  • Digital Wallet can be used as an alternative to traditional refund methods, which can take around 14 days to process.
  • Upon partial returns where the payment involved Qitaf points, refunds will go to the Digital Wallet, as Qitaf does not allow partial reversals.

In what ways can you pay for purchases in Saco?

Payment Methods at SACO:

SACO offers various payment options to accommodate its customers' preferences. Below is a detailed description of the available payment methods:

• Credit and Mada cards from banks within Saudi Arabia are accepted.
• American Express cards are also accepted.
• Customers have the option to use SACO Gift Cards for payments.
• Tamara services are available for those who prefer to either pay later or in installments.

Saco - delivery costs and methods

The methods of order delivery at SACO include various options for the convenience of customers.

• Order Tracking: Customers will receive an email with a tracking link and order Air Way Bill number (AWB) to seamlessly track orders. For assistance, customers can contact SACO customer service.
• Delivery Timeframe: The shipping and delivery times vary based on the ordered items. Details are provided in the order confirmation email from SACO.
• Address Changes: Customers can log in to their account and manage their delivery addresses under the 'Address Book'. For orders already shipped, address changes can be communicated to SACO's delivery partner prior to delivery.
• Cancelled Orders: Cancellations are handled differently depending on whether the order has been shipped or not. For unshipped orders, customers can write, call, or email SACO to cancel. For shipped orders, SACO can attempt to request cancellation from the courier partner.
• Damaged Items: If an item is received in a damaged condition, SACO should be informed immediately, and arrangements can be made to visit the nearest SACO Store branch for assistance.
• SACO currently covers deliveries within KSA only, with plans to expand.

What coupons and promotions does Saco offer?

Customers at shop Saco can enjoy a multitude of exciting promotions and coupons guaranteeing substantial savings on their purchases. For those seeking kitchen upgrades, a Saco coupon offers up to 50% off on selected appliances from renowned brands such as Kenwood, Philips, and Braun.

Outdoor enthusiasts will be pleased to find coupons on patio heaters, with discounts reaching 40%. In addition, coffee lovers can delight in up to 40% off on premium coffees thanks to the exclusive coupon Saco.

March has rolled in with a suite of promos where no coupons are necessary. However, should you need home appliances, Saco's offers begin as low as SAR 59, an attractive deal for budget-conscious shoppers.

Moreover, customers who are looking to avoid delivery fees can take advantage of Saco coupon on free shipping for orders exceeding SAR 499.

To further sweeten the deal, join Saco's Loyalty Program and relish up to 6% rewards in the form of coupons, redeemable on future purchases. For the avid Saco shopper, these programs and the coupons provide exceptional value, reducing the cost of already competitively priced items.

• Up to 50% off selected kitchen appliances
• Up to 40% off outdoor heaters
• Up to 40% off selected coffee products
• Home appliances from SAR 59
• Free shipping on orders over SAR 499
• Up to 6% back with Saco Loyalty Program