CompAsia discount code - December 2024 - Picodi Singapore

CompAsia - general information

CompAsia Singapore specializes in offering second-hand devices, catering to customers who seek value and sustainability.

Device Categories and Brands:

• Apple Products - Including iPhone models from the iPhone 8 series to the latest iPhone 15 series, iPads, Apple Watches, and MacBooks.
• Samsung Devices - Encompassing Galaxy S23 to S10 series, Note 20 to Note 10 series, Galaxy A series, and the innovative Galaxy Z Flip & Fold series.
• Other Brands - Huawei Series, Oppo Series, Xiaomi Series, Vivo Series.
• Tablets, Laptops & Watches - A selection of Galaxy Tablets, Galaxy Watches, Laptops & Ultrabooks.

Customer Service and Support:

Customers can reach out to CompAsia via WhatsApp for chat support or send inquiries to the provided email, support-sg@compasia.com. They are known for their attentive customer service, offering support on weekdays from 9 AM to 6 PM, excluding public holidays.

Environmental Commitment:

Understanding the importance of sustainability, CompAsia encourages the purchase of second-hand devices as a way to reduce e-waste and contribute to a greener environment.

Complaints and returns in CompAsia

Complaints and Returns Policy at CompAsia

Products are warranted against defects in materials and workmanship under normal use. If physical damage and/or accidental damage is evident, however, the warranty will be void. Wear and tear, as well as water, liquid, or moisture damage, are not covered by the warranty.

Warranty Coverage Duration

• Products come with a standard three (3) month warranty from the date of sale.
• Extended Warranty or Replace Plus with 6/12/24 months coverage is available as an option. It extends the 3-month coverage to the chosen duration.
• Cosmetic grading does not affect warranty terms, which apply equally to all products regardless of their aesthetic condition.

Procedure for Warranty Claims

• In the event of an issue within the warranty period, provide either the invoice or IMEI number to verify and process the claim. Contact support-sg@compasia.com for assistance.
• Upon a successful claim, the product will be either repaired at no charge or exchanged for another original second-hand product of equivalent value.
• All warranty claims can take up to 18 working days to resolve, depending on the issue's severity.
• Jailbreaking or rooting the device voids the warranty due to potential security risks.

Handling of Other Issues

• For shipping issues, contact customer support with the invoice or order number for resolution.
• If a product arrives damaged or the wrong item is received, customer support will arrange for the collection of the item and send a replacement as soon as possible.
• Clearance devices are fully functional despite minor defects, which are detailed on the respective product pages.

Replace Plus Plan

This service allows for a 1-1 device swap for any reason within the tenure of the service.

• 6-month service tenure allows for 1 swap request.
• 12-month service tenure also allows for 1 swap request.
• 24-month service tenure permits 2 swap requests.
• A service request fee applies based on the retail price of the mobile device.
• The Replace Plus Plan can be enrolled upon purchasing a CPO Device through compasia.com.sg

CompAsia - forms of payment

CompAsia Singapore offers a variety of flexible payment methods to facilitate customer purchases. The payment options include major credit cards such as Visa and Mastercard, as well as several digital payment options. For those seeking more convenience and security, Shop Pay, Apple Pay, and Google Pay are accepted. Additionally, customers can use PayNow for direct bank transfers. For those who prefer installment plans, CompAsia has partnered with GrabPay to offer a "Pay Later" service.

Atome:
Atome allows customers to "Buy Now, Pay Later" with no interest or service fees. Orders are split into three equal payments. The first payment is debited three days after the purchase, and the following two are spread 30 days apart. To use Atome, customers must meet specific requirements such as being at least 18 years old, having a mobile number with a Singapore prefix, an NRIC or FIN number, a valid email address, and a credit/debit card issued by a financial institution. The credit limit for transactions using Atome typically ranges from SGD 1,000 to SGD 3,000, based on the type of card used.

PayLater by Grab:
"PayLater" by Grab, another installment plan option, is available to users who are over 21 years old, are part of the Platinum, Gold, or Silver GrabRewards tier, and have made at least three Grab transactions with a credit or debit card in recent months. There is no cost for using PayLater aside from a potential admin fee for reactivating a suspended account due to missed payments. Users eligible for PayLater can activate this service in the Grab app and earn GrabRewards points on their transactions.

• Apple Pay
• Google Pay
• Visa
• Mastercard
• Shop Pay
• PayNow
• GrabPay
• Atome (Buy Now Pay Later)
• PayLater by Grab

CompAsia - delivery costs and methods

CompAsia Delivery Methods

• Same/Next Working Day delivery has a cutoff time of 9 AM for Same Day delivery, with delivery scheduled between 6 PM and 10 PM. Orders placed after 9 AM will be scheduled for the next working day. Next Working Day delivery is available Monday to Friday.

• Nationwide delivery is provided free of charge.

• Orders are typically processed and shipped out within 1-2 working days from the date of purchase. The expected arrival time is 3-5 working days from the time of shipping.

• If a shipment has not arrived past the estimated arrival date, it is recommended to contact CompAsia customer support with the invoice or order number to check the status.

• In case a shipment is damaged, the customer should provide the invoice or order number so that arrangements can be made to collect the item back and ship a replacement device as soon as possible.

• If a wrong item is received, the customer should provide the invoice or order number to facilitate the dispatch of the correct device as quickly as possible.

• Only domestic shipping within Singapore is available, with no international shipping options.

• An email notification with a shipping number is sent once an order is dispatched. Customers can also visit the CompAsia website to check the status with their registered email account.

Please note that specific delivery instructions for the courier can be communicated directly with the delivery person upon contact. However, CompAsia does not accept responsibility for any lost parcels if the instruction is to place the parcel in a 'Safe Place' or to opt for 'Contactless Delivery'.

What are the existing discount codes and promotions in CompAsia?

The CompAsia shop is a treasure trove for those looking to save on electronic purchases with an array of discount codes. Those looking to upgrade their gadgets can take advantage of CompAsia’s eclectic mix of promos.

For those eyeing specific hot ticket items, might suit with a noteworthy $10 off on selected devices in the 'Hot Deals' section. Moreover, every device from CompAsia comes with the assurance of a 3-month guarantee, with an option for a 12 or 24 months extension for added peace of mind.

• Thrifty shoppers can find Products Under $400, which showcases an array of new products that won’t break the bank.
• CompAsia also encourages customers to Subscribe to Stay on Top at CompAsia, promising exclusive news and discount codes straight to their inbox.
• For those feeling lucky, the Spin & Win | CompAsia Offer stands out as a delightful engagement, offering customers a chance to win a $100 Voucher.
• In addition to these discounts, there are periods where Great Offers without CompAsia discount code are available, maximizing savings during sale events.

Though some discount codes might have expired, during various seasonal sales, they're a testament to CompAsia's commitment to providing value. These included a $15 to $40 savings with a minimum spend at the checkout, clearly showing the store's intent to reward its customers. So, if you've got your eye on something at CompAsia, it’s worth waiting for these seasonal discount codes for the best deals.