COSME DE promo code - December 2024 - Picodi Singapore

COSME DE – what do we know about it?

COSME DE is an online shopping destination that specializes in discount designer and luxury beauty and cosmetics products. The store offers a wide array of items across various categories, ensuring that customers have access to high-quality skincare, makeup, hair care, bath and shower products, and sun care from renowned brands. Furthermore, COSME DE takes pride in offering exclusive Made In Japan Skincare products.

• Skincare:
  • Cleansers & Toners (Exfoliators, Face Wash & Cleansers, Makeup Removers, Toners)
  • Eye Care (Eye Creams, Eye Masks, Eye Serum & Treatments)
  • Lip Treatments (Lip Balm, Lip Treatments)
  • Masks (Eye Masks, Face Masks)
  • Moisturizers (BB & CC Cream, Decollete & Neck Creams, Face Oils, Mists & Essences, Moisturizers, Night Creams)
  • Set (Various Skincare Sets)
  • Sun Care (Face Sunscreen)
  • Treatments (Blemish & Acne Treatments, Essence Lotion, Face Serums, Facial Peels)


• Makeup:
  • Brushes & Accessories (Accessories, Brushes & Applicators)
  • Cheek (Blush)
  • Eye (Eye Palettes, Mascara)
  • Face (BB & CC Cream, Face Primer, Foundation, Setting Spray & Powder)
  • Lip (Lip Balm, Lip Gloss, Lip Plumper, Lip Stain, Lip Treatments, Lipstick, Liquid Lipstick)


• Hair:
  • Hair Styling & Treatments (Hair Brushes & Combs, Hair Masks, Hair Oil, Hair Thinning & Hair Loss, Scalp & Hair Treatments, Styling)
  • Shampoo & Conditioner (Conditioner, Leave-In Conditioner, Shampoo)


• Bath & Shower:
  • Body Care (Cellulite & Stretch Marks, Manicuring)
  • Body Moisturizers (Body Moisturizers, Foot Cream, Hand Cream)
  • Body Wash & Shower Gel (Bath Soaks & Bubble Bath, Hand Wash & Soap, Scrub & Exfoliants)
  • Personal Hygiene (Deodorant & Antiperspirant, Oral Hygiene, Shaving & Bleaching)
  • Set (Various Bath & Shower Sets)


• Sun Care:
  • Sunscreen (Face Sunscreen)

Alongside its product offerings, COSME DE also features sections like NEW IN, EDITOR'S PICKS, WEEKLY DEALS, and BEFORE IT'S GONE, suggesting a dynamic and regularly updated lineup. Customers can benefit from offers like 30-day Money Back guarantees and Free shipping over a certain purchase amount.

As a global portal, COSME DE supports multiple regions and languages, with a specific focus on offering products and services tailored to the Singapore market, including pricing in Singapore dollars (SGD).

Customers can subscribe to the COSME DE newsletter to receive member-only promotions and product updates, ensuring they stay informed about the latest trends and offers.

How to return purchases in COSME DE?

Returns and Refund Policy Overview

At COSME DE, the satisfaction of customers is a priority, backed by a 100% 30-day money back guarantee on product purchases. If the purchase does not satisfy, returning the products within 30 days of the dispatch date (as indicated in the order dispatch notification email) can lead to a full refund. Prior to returning, obtaining a return order number and following the return procedures is required by contacting through the Contact Us page. The inclusion of the delivery note with the return is requested. A 50% handling fee of the total order value is charged if return is made without prior notice. Returns are subject to conditions where products must remain unopened, and certain items are non-returnable, which includes opened, broken, discount, special, promotion, bundle, last chance, outlet items, and products marked as non-refundable/exchangeable. Returns beyond the 30-day period are not eligible. The refund will be processed to the original payment account, and the cost of return shipping is not covered by COSME DE. Each order is eligible for a single return, requiring all goods to be returned in the same package.

Exchange Policy

COSME DE does not offer exchanges. If a different item is required, the existing item must be returned for a refund following the guidelines in the Returning an item section and a new order should be placed. All costs associated with the return shipping for the exchange process will not be borne by COSME DE.

Damaged or Incorrect Items

• For leaked or damaged products, retaining the delivery box and all packing materials is essential.
• Information such as pictures of the parcel box, inner box to inspect bubble wrap/inflatable packaging, and pictures of the damaged product with the QR Code label on the product should be provided for follow-up.

To address incidents where incorrect items are received, returning the item in resalable condition along with the original delivery note is required. The correct item will be shipped after the return is processed. Contacting through the Contact Us page for return order number and procedures before shipping back the incorrect item is necessary.

Refund Specifics

• All items must be unopened for a refund.
• The refund process may take up to four weeks, crediting the original payment account.
• For cash-on-delivery transactions, refunds are issued as an online redeemable cash coupon, with the handling fee for Cash on Delivery service being non-refundable under any circumstances.
• In cases of incorrect address leading to undeliverable orders, or orders refused due to duty & tax, there are specific charges applicable. Details can be found under the Undeliverable Package section.
• If orders are suspected to be lost, contact must be made within 60 days for follow up, as specified in the Lost Shipment section.

COSME DE reserves the right to final decision in case of any disputes.

COSME DE - payment options

Payment Options

• Orders to be charged in US Dollars can be paid using:
  • Visa and MasterCard
  • PayPal

Please make sure the bank card has enabled online payment function.

All payment forms are subject to bank verification and review by COSME DE. COSME DE reserves the right to refuse to process any transaction due to unauthorized or suspected fraud or illegal activity.

Order Confirmation

Upon successful completion of an order, an order confirmation will be sent to the customer's e-mail. This will include order details (such as order number and order date), item details (including item price), as well as shipping and billing information. If the confirmation e-mail is not received or an error occurs during the last step of checkout, it is advised to check the Order History under My Account before placing the order again to avoid duplication. For questions regarding duplicated orders or order status, customers are encouraged to reach out through the Contact Us page.

International Transaction Fee

Credit cards issued overseas may be charged a foreign transaction fee, as the company is located in Hong Kong. It is recommended to check with the credit card issuer before making a purchase to inquire if any fees apply. By placing an order, customers are presumed to have read, understood, and agreed to these terms.

Price Matching

Price matching is not available as product prices are highly competitive and subject to various promotions and offers. It is not possible to match the price of products at the time of purchase with its current price, nor to make adjustments post-purchase if the product's price has changed.

Order Placement

Orders are exclusively accepted online. For any issues with placing orders online, customers are invited to get in contact using the Contact Us page.

Conditions and methods of delivery in COSME DE

Delivery Country

COSME DE offers shipping services to a range of countries, including the United States, Hong Kong, Singapore, Australia, Canada, United Kingdom, Taiwan, New Zealand, France, Japan, Germany, Malaysia, and Philippines. The availability of shipping destinations is subject to change, and for updates or details regarding additional countries, the customer support team provides assistance.

Delivery Options and Shipping Fee

• Registered Airmail: This service offers free shipping for orders over SGD 109 and below 3 kg. For orders below SGD 109 and under the weight limit, a fee of SGD 18 is charged. Packages sent via Registered Airmail require 2 - 3 business days for processing and have an estimated delivery time of 12 - 25 business days. Registered Airmail allows for the shipping of perfumery products to Singapore, provides a tracking number, and requires a signature upon delivery.

It is important to note that delivery to PO Boxes, APO, FPO, BFPO, or military addresses is not available. COSME DE is also not liable for lost or stolen packages. Furthermore, additional delivery charges may apply to remote areas, which will be indicated on the shopping cart page. For weight restrictions, each order must remain below 3 kg due to courier limitations.

Undeliverable Package

If an order is undeliverable or has failed delivery attempts, contact with the customer will be initiated to resolve the issue. A partial refund might be processed under certain circumstances, such as incorrect address information, failed delivery attempts, or refusal by the recipient to pay duties and taxes. In such cases, a 50% fee of the total amount will be deducted prior to issuing a refund. If customs do not return the parcel, no refund is possible. COSME DE reserves the right to make the final determination regarding disputes.

Lost Shipment

A tracking number is provided for each shipment, accessible via the dispatch notification email or the order history in the customer's account. If an order has not arrived within two weeks after the expected delivery date, customers are advised to check with their local post office. Should the shipment still be missing, a report can be made through the Contact Us page, and the matter will be investigated with Hong Kong Post. A response will be issued within 30 days of the enquiry. In confirmed cases of lost shipments, a refund for the total product price will be made to the original payment account. Claims for lost shipments must be submitted within 60 days of the purchase date.

What promo codes and promotions does COSME DE offer?

Discover a plethora of opportunities to save at COSME DE promo code with a variety of promo codes. Save up to a staggering 80% on select items with weekly deals that make luxury beauty accessible for everyone. These offers are updated regularly, ensuring you can indulge in high-quality products while sticking to your budget.

For those seeking budget-friendly options, COSME DE promo code has promotions for products priced below S$39. This curated selection includes a diverse range of items, providing an affordable gateway to the world of premium cosmetics and skincare.

March brings with it a wave of promo codes at COSME DE promo code, allowing shoppers to capitalize on massive savings tailored to this month's specific beauty picks. Whether you're restocking your favorites or trying out new trends, now's the time to make your purchases.

Comfort in online shopping is enhanced with COSME DE promo code's admirable 30-day money-back guarantee. This means you can shop with confidence, knowing that if you're not entirely satisfied with your purchase, a full refund is available.

Customers who prefer hassle-free shopping will appreciate COSME DE promo code's offer for free shipping on orders totaling more than S$99. Stack your savings by avoiding delivery charges and spending more on the products you love.

To stay in the loop with the latest promo codes, savvy shoppers can subscribe to COSME DE promo code's newsletter. This exclusive access to member-only promotions and product updates is an invaluable resource for anyone looking to maximize their savings when shopping for beauty essentials.