Decathlon voucher - December 2024 - Picodi Singapore

Decathlon – what do we know about it?

Decathlon Singapore is a prominent retailer offering an extensive array of sports equipment and apparel for a diverse spectrum of activities. From beginners to professional athletes, Decathlon caters to the needs of all with their comprehensive collection.

Online Shopping Experience: Customers can enjoy a seamless online shopping experience with services such as:

• A free $5 welcome voucher upon first online purchase, with terms and conditions applied.
• Free delivery for purchases above $79.90.
• Free 2-hour Click & Collect service, allowing customers to pick up their items swiftly.
• An extensive 365-day return policy.

Product Categories and Promotions: The store features numerous product categories, including but not restricted to:

• Sports Essentials for men, women, kids, and babies.
• Equipment for Outdoor & Travel, such as trekking backpacks and toiletry bags.
• Accessories that augment the sporting experience, from fitness trackers to swimming goggles.
• Second Life products, emphasizing sustainability through the resale of used items.

Best Deals: Decathlon offers a range of Best Deals with items such as:

1. Discounted fitness equipment like size 5 footballs and badminton rackets.
2. Apparel options including swimwear and quick-drying towels.
3. Protective gear for various sports activities.
4. Great Clearance Deals on cycling gloves, frame bags, and inline skate protection kits.

Trending At The Moment: Shoppers can find the latest in-trend items, offering everything from windproof hiking jackets to carbon plated running shoes and large folding armchairs for camping.

Exclusive Brands and Partnerships: Decathlon houses various exclusive brands catering to specific sports needs, such as:

• Quechua for hiking and camping gear.
• Kalenji for running shoes and apparel.
• Olaian for surfing equipment and apparel.
• Triban and Btwin for cycling gear.

In addition to their in-house brands, they partner with globally recognized brands like Yonex, Havaianas, and Mizuno to provide a wider selection for customers.

Support and Services: The store doesn't just sell sports goods but also offers a variety of support and services:

• Helpful advice and tips across various sports to enhance your performance.
• Regular and free sports events to foster a community of health and fitness enthusiasts.
• Detailed maintenance and repair services to keep the sports gear functioning optimally.
• Opportunities for customers to become members for exclusive perks.
• A dedicated second life initiative to encourage the purchase and use of pre-loved items.

Decathlon aims to make sports accessible and enjoyable for everyone, highlighted by their expansive selection, affordability, and customer-centric services.

How can one return an order from Decathlon?

Decathlon Products Return Policy

• Decathlon Members: Entitled to an exchange and refund within 365 days of purchase. Proof of purchase is required for returns and exchanges of Decathlon products.
• Non-Decathlon Members: Entitled to an exchange and refund within 15 days of purchase, with proof of purchase.
• Excluded Products: Certain safety products, consumables (used and/or expired), personalized or customized products, gift cards, and non-Decathlon products (excluding marketplace purchases) are excluded from returns and exchanges.
• Buy Back Offer: After 365 days, a Buy Back option is available for Decathlon Bicycles and other products.

Return Types and Methods for Decathlon Products

• Items less than 20 kg or smaller than 70x50x50 cm can be dropped off at Click & Collect stores or Experience Stores.
• Larger items have specific drop-off and home pick-up options with associated fees.

Marketplace Products Return Policy

• Decathlon Members: Entitled to 15 days of exchange or refund, subject to the partner's assessment.
• All returned products must be unused, with intact packaging and tags.
• Shipping fees are non-refundable unless the product is defective before use.
• Expenses due to change of mind, initial delivery, and pick-up costs are the customer's responsibility.

Return Types and Methods for Marketplace Products

• General goods (except food consumables) can be dropped off at a partner's shop or any physical Decathlon Singapore store for free, with a paid pick-up service available.
• Voluminous items have specific drop-off procedures and availabilities.

Modes of Refund

• Refunds for purchases made in-store and online will be processed to the original payment method within 5-10 working days.
• Alternative refunds are provided through gift cards or credit cards, depending on the situation and threshold amounts.

Contact Decathlon Singapore's User Happiness Centre for further assistance and clarification regarding return, exchange, and refund policies.

How can you pay for an order in Decathlon?

Payment Methods

Decathlon Singapore provides a platform for Customers to purchase products through the Website, with specific payment methods available. To place an order, a Customer must create a Decathlon membership account and log in using the assigned email and password.

• The Website accepts various payment methods, although these are not explicitly listed in the provided excerpt.
• Prior to completing an order, Customers should be aware that the payment process would require an active Decathlon membership account for authentication purposes.

Note: Specific payment options are not detailed in the provided text and therefore cannot be elaborated upon.

Delivery costs in Decathlon

Decathlon Singapore offers multiple delivery methods for convenience and efficiency. Depending on the types of goods and order specifications, customers can select from the following:

• Click & Collect
  • Available for general goods up to 20kg or ≤ 70x50x50cm.
  • Collection is free at all stores.
  • Express 2 hours Click & Collect is available for orders placed before 7.30pm, with the next day collection from 12pm for orders after 7.30pm.
  • Items are stored for pickup for 7 days, after which uncollected items are refunded.
• Home Delivery
  • General goods can opt for Standard Delivery which takes 3 to 4 days. This service is free for orders above $79.90, or a $2.90 delivery fee applies for orders below this amount.
  • Express Next Day Delivery is available for orders above $99.90 without an additional charge. A $7.90 fee applies for orders below $99.90. This service is available when orders are placed before 5pm from Sunday to Friday, with exceptions on public holidays and varied delivery times based on order timing.
• Bulky General Goods Delivery
  • Items between 20-30kg or ≤ 120x80x80cm can enjoy free pickup at all Experience stores with standard 4 days delivery time.
  • Standard delivery terms apply with no express option available.
• Bicycle Delivery
  • Bicycles can be collected for free at all Experience stores generally within 4 days from the purchase date.
  • For home delivery, there's a standard delivery fee of $24.90 with delivery time of 4 to 5 days.
  • Express delivery option is not available for bicycles.
• Bulky Goods Delivery
  • Goods over 30kg or larger than 120x80x80cm have a standard delivery within 4 to 5 days at a fee of $24.90.
  • Express delivery is not provided for such items.
• Machine Delivery
  • Items heavier than 30kg, such as treadmills or basketball hoops, are not eligible for Click & Collect.
  • Standard delivery timeframe is 4 to 5 days with a delivery fee of $24.90.
  • Express service is not available for these items.
• Marketplace Items
  • Non-Decathlon brands (e.g., Yonex, Head, Molten) follow marketplace delivery terms set by the partners.
  • No Click & Collect or Express delivery services are offered for these items.

Terms and Conditions apply to all delivery services, and the specifics regarding each service option can be found on Decathlon Singapore's website.

What vouchers and promotions are available in Decathlon?

Shoppers looking for great deals on sporting goods should definitely check out the vouchers currently available at Decathlon. These promos offer a wide range of discounts across various product categories, ensuring you get the most value out of your purchase. Here are some standout deals:

• Enjoy up to 50% off on clearance items with the ongoing sale, which extends to an assortment of quality sports gear and accessories.
• Grab selected products at up to 35% off in the Decathlon Second Life section, featuring expertly refurbished equipment.
• New customers receive a welcome bonus of $5 off their first order, providing a nice little saving upon signing up with Decathlon.
• Decathlon makes shopping more affordable with free delivery on orders above $79.90.
• For those who prefer to pick up their purchases in-store, the free Click & Collect option is a convenient way to save on delivery fees.

It’s worth noting that vouchers can change frequently, so it's always a good idea to check for the latest offers before making a purchase to ensure you don’t miss out on any potential savings. These deals make Decathlon a top choice for budget-conscious sports enthusiasts.