Coffee Friend discount code - December 2024 - Picodi UK

General data about Coffee Friend

Welcome to Coffee Friend, a haven for coffee aficionados where you will find everything you need for a delicious cup of coffee. With a vast selection of products, superior service, and expert knowledge, Coffee Friend is dedicated to enriching your coffee experience.

Coffee Assortment:

• All coffee
• Coffee beans
• Specialty coffee
• Pods, Pads, Capsules including Dolce Gusto® compatible pods and Nespresso compatible pods
• ESE pods
• Ground coffee
• Instant coffee
• Decaf coffee
• Locally roasted
• Gift & tasting sets
• Coffee Subscription

Coffee Machine Types:

• All coffee machines
• Bean to Cup
• With grinder
• With milk frother
• Espresso
• Manual-Lever
• Built-in
• Refurbished
• TOP coffee machines

Accessories:

• Coffee machine accessories
• Barista accessories
• Tampers
• Milk frothing jugs
• Kock boxes
• Coffee scales

Kitchen Assortment:

• Kettles
• Milk frothers
• Blenders & Smoothie Makers
• Coffee cups & mugs
• Plates, bowls
• Water bottles

From home baristas to commercial settings, Coffee Friend caters to all levels of coffee expertise and offers an extensive selection to match individual preferences. Their commitment to quality and customer satisfaction is reflected in their continuous efforts to elevate the coffee-drinking experience for their clientele.

How can one return an order from Coffee Friend?

Return and Complaints Policy at Coffee Friend

The return policy stipulates that customers can return products within 14 calendar days following delivery, provided the items meet certain conditions. These conditions include:

• The item must be in its original package, unless it is a faulty product being returned.
• Items must not be damaged by the buyer.
• The item must be unused and in a marketable condition with undamaged labels and protective films intact.
• Items cannot be installed or mixed with other goods post-delivery in a way that they become inseparable.
• All original parts that the item contained upon delivery must be included in the return.
• When returning an item, pictures documenting the packed item inside and outside, alongside a written request for the return of goods must be provided.
• Ensuring the safe packaging of the return is the responsibility of the customer. In cases where inadequate packaging results in damage during transit, the customer will be liable for the associated costs.

All returned items remain the customer's responsibility until received by Coffee Friend. As such, appropriate packing is advised, and obtaining proof of shipment is recommended to avoid any issues.

Returns are not accepted beyond the 14-day period unless the products are deemed faulty. If a product appears to be faulty but is evaluated as functioning properly after a service check, the customer will incur the shipping cost to the service center and back.

To initiate a return process, customers should complete the provided return form. In case of additional queries, contact methods include an email to hello@coffeefriend.co.uk or a phone call to +441202029699.

The cost for returning unused products from within the UK within the 14-day period is £9.90. However, for returned items from outside the UK, the customer must cover all associated shipping costs.

Exchange Policy allows all items to be exchanged under certain conditions:

• The returned item must be in the original packaging.
• Items must not be damaged by the buyer.
• Items must be unused and in marketable condition.
• The return must include all components included at the time of receipt.
• Accompanying the returned item, a document of acquisition and a written exchange request need to be provided. This does not apply to faulty products being exchanged.

To facilitate an exchange, customers can fill out the pertinent exchange form.

Warranty Returns: For any warranty-related returns, the item should be clean, dry, and packed as safely as possible, preferably in the original packaging. The water and bean containers must be emptied, and the presence of appropriate packaging is emphasized to avoid potential damages during transit. In the absence of original packaging, an alternative secure packing method should be utilized with enough safety materials to stabilize the product within the box.

If a returned order is damaged or in unsuitable condition, the refundable amount may be subject to deductions. For arranging the shipping for a return, customers are advised to reach out to hello@coffeefriend.co.uk or call +44 1202 029 699.

What are the payment options in Coffee Friend?

Payment Methods Specifics at Coffee Friend

The variety of payment methods available to complete a purchase include:

• Credit cards, specifically Visa and Mastercard.
• PayPal transactions.
• Bank transfer. For this mode of payment, contacting the store at hello@coffeefriend.co.uk is required.

Additionally, customers have the option to make purchases over the phone where the necessary details will be inputted by the support team.

When opting for phone purchases, contact can be made via the number +441202029699.

Using Klarna for Payment

Klarna offers flexible payment methods, including:

• Pay in 30 days: Customers can make a purchase and defer payment up to 30 days post-purchase. This option allows them to only pay for what they decide to keep, with no fees upon on-time payment, and returns can be reported directly in the Klarna app.
• Pay in 3 interest-free instalments: The payment for the purchase can be split into three parts, with the first instalment charged at point of purchase and subsequent instalments scheduled every 30 days thereafter.

It's important to be aware of the following when using Klarna's services:

1. You must be at least 18 years old to use Klarna's payment services.
2. The card used must be valid and not expired.
3. For eligibility verification, Klarna conducts a soft credit check, which doesn't affect your credit score.
4. Klarna notifies the customer before withdrawing funds from the registered card, should there be any payment issues.

Klarna ensures that your data is processed securely and customers are protected under their Buyer Protection policy.

Note: Failing to complete payment on time could influence future ability to use Klarna and may involve debt collection agencies as a last resort.

Payment verification challenges, such as incorrect postcode or card details, insufficient funds, or card declines due to international purchase restrictions, can be resolved by contacting the issuing bank.

Conditions and methods of delivery in Coffee Friend

Delivery methods at Coffee Friend encompass a variety of options tailored to accommodate the needs and locations of customers. Below is a detailed overview of these methods:

Order Dispatch and Tracking:
Once an order is processed and dispatched, customers receive an email or phone message with tracking information. Extensive tracking is available for orders dispatched using a trackable service, allowing customers to monitor their package's journey.

Shipping Costs and Free Delivery:
Shipping to the UK is complimentary for all orders above £45. For orders under £45, a fee of £4.99 is charged. For international orders, shipping costs vary with location and are clearly communicated during checkout after country selection.

Delivery Times:
Delivery times are contingent on the specific items ordered, with details provided on the product page. Note that delivery schedules exclude weekends and public holidays. For certain items, like pro-line coffee machines or special coffee orders, delivery times can be extended, and customers will be informed via email.

International Shipping:
International orders may be subject to import duties and taxes imposed once the shipment arrives in the destination country. These additional charges are the recipient's responsibility.

Addresses and Redelivery:
It's not possible to change the delivery address after the order is sent. If not present during delivery, customers may receive a card or email with redelivery or collection instructions.

Missed Deliveries:
If a delivery attempt is missed, the delivery partner usually tries to deliver more than once or provides information to retrieve the parcel. Unsuccessful delivery attempts may lead to contacting the delivery service to arrange another attempt or pick up the package.

Parcel Rerouting and Redirection:
Unavailable is the service to redirect parcels to a different address post-dispatch for security reasons. In cases where customer availability is an issue, the carrier will leave instructions for redelivery or pickup.

• Failed delivery attempts may lead to parcels returned to Coffee Friend.
• Orders that are not collected from pick-up points within 10 days may be returned.

What discount codes and promotions does Coffee Friend offer?

At Coffee Friend discount code, a variety of discount codes are available offering substantial savings on coffee and accessories. For example, students can take advantage of a 20% discount on all coffee and accessories, making it a perfect opportunity to stock up on quality coffee supplies.

With up to 45% off subscription deals, Coffee Friend discount code presents an excellent chance for coffee enthusiasts to enjoy their favourite blends at reduced prices. The deals are not only for subscriptions but extend to other product categories as well.

Specific discount codes include offers like milk frothers starting from just £4.99, showcasing the affordability of coffee accessories at Coffee Friend discount code. For those looking to save on delivery, Coffee Friend discount code offers free delivery on orders over £35, adding extra value to every purchase.

Aside from these deals, Coffee Friend discount code encourages customers to sign up for their newsletter for early bird access to discounts, news, and more, ensuring that coffee lovers are always in the know about the latest deals and discount codes.

It's also noteworthy that previous discount codes allowed for up to 30% off coffee beans and ground coffees, 20% off chocolates and other sweets, and an extra 5% off with specific coupon codes, indicating that Coffee Friend discount code consistently provides a range of exciting offers to cater to a variety of tastes and preferences.