National Tyres and Autocare discount code - December 2024 - Picodi UK

What do we know about National Tyres and Autocare?

National Tyres and Autocare is the UK's largest independent tyre and autocare specialist, with over 50 years of experience and a network of more than 300 tyre centres across the country. The company's professionally trained technicians and tyre fitters are equipped to handle a variety of automotive services to meet the diverse needs of their customers.

• Comprehensive selection of tyre services, including:
  • Buying tyres online
  • Same-day tyre fitting
  • Free tyre checks
  • Tyre types suited for various vehicles including 4x4, electric, SUV, and vans
  • Tyre puncture repairs
  • Tyre pressure checks
• Car servicing and MOT testing at approved MOT test centres, with online booking available
• Oil & filter changes plus a range of other autocare services such as brakes, battery replacements, and steering & suspension adjustments
• Autocare specialists offering services for brakes, exhausts, diagnostics, and more
• Extensive range of tyre brands including but not limited to Bridgestone, Continental, Dunlop, Michelin, and Pirelli
• Exclusive offers and a price promise that ensures customers get the best deal possible
• Convenient fitting options with branch and mobile services that cater to customer flexibility
• Commitment to excellent customer service through their Customer Charter, which promises honest advice and quality workmanship

Additional Information:

• National Tyres and Autocare offers an Extended Tyre Warranty and other guarantees backed by their nationwide network.
• They provide free safety checks including tyre, exhaust, battery, and brake checks.
• The company is a founding member of Tyre Safe, a charity dedicated to promoting tyre safety.
• National Tyres and Autocare is a member of the National Tyre Distributors Association (NTDA).

Their "whole operation is based on one very simple premise – that they go that extra mile to make sure that every single one of their customers is totally satisfied with the service they provide". Whether you need tyres, an MOT test, servicing, or specific auto repairs, National Tyres and Autocare aims to deliver high-quality services tailored to your needs.

How to return purchases in National Tyres and Autocare?

Complaints, Refunds and Order Amendments Policy at National Tyres and Autocare

Complaints Process:

1. Complaints can be submitted in writing via email to customerservices@halfordsautocentres.co.uk, by post, or by calling the Customer Complaints team on 01614291002.
2. An email acknowledgement is sent to customers who provide an email address.
3. The complaint is examined within 2 working days.
4. Complaints may be escalated to Operational Management for further review if required.
5. If additional information is needed, the customers will be contacted.
6. The aim is to resolve all complaints within 5 working days.
7. If a complaint is not resolved to satisfaction, it can be escalated to a Director for a final decision.
8. If still unsatisfactory, the right to raise the complaint with a local Trading Standards Office or Citizens' Advice Bureau is available.

Cancellations and Refunds:

• Orders can be canceled before the chosen fitting date or within 14 days of delivery (30 days if goods are faulty).
• To cancel, inform National Tyres via a clear statement by post, fax, or email, or use the model cancellation form.
• If tyres have been delivered, arrangements will be made to return them to the original fitting centre.
• Refunds may be adjusted for any reduction in value of the goods due to unnecessary handling.
• Refunds are processed using the original form of payment and may take up to 7-14 days depending on the bank.

Changing Your Order:

• For incorrect tyre sizes ordered, contact customer services at 0161 429 1066 for support.
• For changes in fitting time, also contact 0161 429 1066.
• Urgent requirements may be addressed by calling customer services to attempt booking date adjustments.

Environmental Disposal Fee:

• A fee of £3.00 per tyre is automatically added to online bookings for responsible disposal.
• Old tyres can be taken by the customer if they opt-out of the disposal service.
• If opting out, a refund for the disposal fee will be processed.

Guarantees:

• All tyres come with a full guarantee against manufacturing defects for their legal lifetime down to 1.6mm.
• Fitting of tyres by the selected fitting centre is also guaranteed for peace of mind.
• Additionally, an accidental damage lifetime guarantee is available.

National Tyres and Autocare - available payment methods

National Tyres and Autocare offers various payment methods for the convenience of its customers. Below is a detailed description of the available payment options:

• Credit/Debit Card Payments: Customers can pay using most major debit and credit card providers, including Visa, MasterCard, Maestro, and Visa Electron.


• PayPal: PayPal is another accepted form of payment, providing a quick and secure way to make purchases online.

It is important to note that all payment information is processed through a secure SSL certificate, ensuring that transactions are secure and protected. National Tyres and Autocare prioritizes the security of their customers' personal and payment information and does not store payment details on their systems.

Upon making a payment, customers should receive an e-mail confirmation. If this confirmation is not received, it is recommended to check the spam filter and, if necessary, contact customer services for further assistance.

Refunds, when applicable, are processed in the same form of payment originally used for the purchase. The duration it takes for a refund to reflect in a customer's account may vary based on the individual's banking institution. Typically, this can take up to 7-14 days. Customers are encouraged to contact their card issuer for more specific information regarding refund processing times.

National Tyres and Autocare - delivery costs and methods

Delivery and Fitting

• Where are the tyres delivered?

  Your tyres will be delivered to a fitting location that you choose, in time for the booking date that you specify. Your fitting centre will remove and dispose of your old tyres*; fit your new tyres (including a new valve) and balance them for you on a computerised wheel balancing machine and it's all included in the price you pay.
  
  * Additional tyre environmental disposal fee applied in basket.

• Are your tyre prices fully fitted?

  All prices are fully fitted and include a new valve, computerised wheel balance. Customers are charged £3.00 per tyre purchased to responsibly dispose of their old tyres. This includes VAT.

• What is the tyre environmental disposal fee?

  Customers are charged £3.00 per tyre purchased to responsibly dispose of their old ones.

• What happens to the tyres we dispose?

  Work is done with industry-leading tyre processors in the UK to maximise the material use. This includes a mixture of downcycling, recovery and repairing*.
  
  * Commercial tyres only

• Can I buy tyres without paying the environmental disposal fee?

  Yes. If you decide you do not want to pay the fee, you will need to take your old tyres with you and repurpose or responsibly dispose of them. Local Household Recycling centres can charge as much as £3-£5.50 per tyre. The fee for online bookings is automatically added. When the fitter is changing your tyres, let them know you want to keep your tyres and a refund of the fee will be processed.

• When choosing a fitting centre, the site doesn't recognise my Postcode?

  Instead of entering your full postcode i.e. WN6 0XU, just enter the first part of your postcode i.e. WN6 4 or WN6, this will then allow you to proceed. The postcode is only used to provide a starting point for a location map and set of directions.

At the fitting branch

• What information do I need to take with me?

  Please take a copy of your confirmation e-mail. If this isn't possible, then the order number will suffice. The branch will have received the details of your order and your tyres will be waiting for you. Occasionally you may be asked to take some additional photo ID with you, this is simply a precaution to protect from online fraud. Notification of this will be included within your e-mail.

• What if I need additional work i.e. a tracking when I get my tyres fitted?

  Simply speak to the branch manager and they will provide a quotation. No additional work will be carried out until your consent is given.

Guarantees

• Are my tyres fully guaranteed?

  All tyres are fully guaranteed against manufacturing defects for the legal lifetime of the tyre (i.e. down to 1.6mm) regardless of mileage. Additionally, the fitting of your tyres by the chosen fitting centre is also guaranteed, giving complete peace of mind.

National Tyres and Autocare discount codes - what types are there?

Benefit from an array of discount codes when shopping at National Tyres and Autocare discount code. At the moment, you can enjoy a 10% discount on the purchase of any 4 tyres by using a special discount codes. This offer is ideal for those looking to upgrade their vehicle with a new set of wheels.

National Tyres and Autocare discount code also provides a savings opportunity with a 5% discount on the purchase of 2 or 3 tyres. Take advantage of these discount codes to ensure your car is ready for any journey, while keeping some extra cash in your pocket.

For customers seeking other automotive services, National Tyres and Autocare discount code presents offers such as:

• Free Vehicle Safety Check
• Free Brakes Check
• Free Battery Check
• Free Tyre Check

These complimentary services, which do not require the use of discount codes, ensure your vehicle remains in top condition. Additionally, you can find discounts on MOT and Service combos with savings up to £34, another fantastic way to keep your car running smoothly without needing a discount codes.

Lastly, remember to check out the December Deals for special offers at National Tyres and Autocare discount code. While these promotions do not require the application of discount codes, they provide considerable savings on a variety of products and services.