W Concept discount code - December 2024 - Picodi UK

W Concept - general information

• Designer Fashion: W Concept is a purveyor of high-quality designer fashion. Offering a diverse collection from Seoul's top designers, the store curates a distinctive blend of apparel and accessories that embody the latest trends and timeless elegance.
• Seoul-fully Created: With its roots in the heart of Seoul, W Concept reflects the city's vibrant energy and creative spirit. Each piece showcases a Seoul-fully crafted design, representing the pinnacle of contemporary Korean fashion.
• Women's Collection: The women's collection features clothing, including tops, knitwear, dresses, jumpsuits, pants, jeans, skirts, lingerie, sleepwear, activewear, swimwear, jackets, and coats.
• Men's Collection: The men's line offers an array of apparel catering to various occasions such as work, nights out, and casual wear.
• K-Beauty: W Concept extends its fashion expertise into the realm of Korean beauty, offering a curated selection of K-Beauty products.
• Life Essentials: The store also diversifies into lifestyle products, presenting a collection under the Life category, which includes home and living items that add a touch of style to daily life.
• Shoes and Accessories:
  • The shoe collection spans across flats, loafers, mules, sandals, flip flops, slides, pumps, sneakers, and boots.
  • Accessories offered include jewelry, hats, hair accessories, eyewear, belts, suspenders, scarves, and more.
• Bags: An extensive range of bags is available, featuring tote bags, top-handle bags, shoulder bags, shopper bags, mini bags, belt bags, bucket bags, clutch bags, cross-body bags, backpacks, sport bags, beach bags, and various bag accessories.
• Top Sellers and New Arrivals: Shoppers can discover top sellers and the latest arrivals that highlight what's new and trending.
• Designer Brands: W Concept showcases a plethora of designer brands, with exclusive lines and well-established names, each with its unique design philosophy and aesthetic.
• Seasonal Sales and Discounts: The shop regularly offers sales, with up to 50% off or more on select items, and features an array of budget-friendly finds.
• Shipping and Customer Service: Customers enjoy free shipping on orders over a specified amount, and have access to customer service for assistance with orders, shipping, returns and exchanges.

W Concept - how to complete a complaint and make a return?

Returns Process

To return an item, create a Return Label within 14 days of the last package arrival date. Package exceeding this timeframe will lead to a rejected return request. A $6 Return Fee applies PER Return Label without the option to merge items from multiple orders.

• Log into an account, click "My Orders" → “Orders”, select the order, click "Return", choose the item and reason, and complete the request.
• For Guest Orders, use “Track Order” with the order number, billing last name, and email. Then, click "Return" and proceed as above.
• After requesting a return, download the shipping label or the QR code. Also, it'll be sent via email.
• Drop off the package at the nearest UPS location (DHL or AU Post Office for overseas customers) within 1-5 business days. Pickups by UPS/DHL are not covered.

Returns Policy

Items must be new, unused, with original packaging for a refund to the original payment method. Exclusions include underwear, pierced jewelry, make-up, skincare, and living category items. Any non-faulty items that are used, washed, soiled, or damaged are not refundable and will be returned.

Returns that do not meet the requirements or are non-resalable will not be accepted.

Late Returns: Items must be returned within 14 days of receipt. Beyond this, acceptance is at discretion.

Returns on Special Orders: Special orders and items purchased at 50% off or more or marked as Final Sale are non-refundable.

For damaged/faulty items due to W Concept's error, both delivery and return shipping charges are reimbursable.

Instead of a monetary refund, W Concept reserves the right to issue W points on a case-by-case basis, valid for 1 year.

Exchanges & Cancellation

Exchanges are not accepted. Customers should return undesired products and place a new order. Refused packages incur a re-stocking fee of $6.00.

Frequent returns or abuse of the policy may lead to blocked or canceled orders.

Cancellation is possible unless at “Shipped by the Brand” status, which follows the return policy. The final sale cannot be canceled irrespective of shipping status.

What payment methods are available in W Concept?

Payment Methods for US Customers:

• American Express
• VISA
• MasterCard
• Discover
• PayPal
• Google Pay
• Apple Pay
• Alipay
• Amazon Pay
• Klarna

Note: For PayPal payments, the final shipping address will be the one entered on the website, not the PayPal account address.

Payment Methods for Overseas Customers:

Payment options for customers outside the US include American Express, VISA, MasterCard, Discover, PayPal, and Apple Pay, and may vary by country.

Once an order is processed and the payment method is authorized, the charge will be taken immediately, and a confirmation email will be sent.

Pending Transactions:

• Any "PENDING" charges will be removed once payment is complete. If such transactions appear, they should disappear within 1-3 days.
• If payment is declined, any pending amounts should also disappear within 1-3 days. If they persist, contact the card company.
• W Concept may request additional information for credit card verification and reserves the right to decline orders.

For any payment or transaction inquiries, contact: hello@wconcept.com

Sales Tax for US Customers:
Sales tax will be applied based on the state of residence. It's calculated and added after discounts, based on the shipping address and item types.

Duties & Taxes for Overseas Customers:
Duties and taxes will be added and shown at checkout. The merchandise values are exclusive of taxes which will be calculated during purchase.

Information about delivery in W Concept

Order Processing
Once an order is placed, it will be processed within 1-2 business days. Please note that orders cannot be modified or changed once placed. An Order Confirmation Email is sent upon receipt of the order. In the event of a cancellation due to a brand sold-out situation, a refund will be processed immediately after order cancellation, which will take 1-5 days to fully process and settle.

• Ordered: Waiting for the vendor’s confirmation.
• Preparation by the Brand: The order is being prepared by the brand. Pre-order and Made-to-Order items may remain in this stage longer.
• Shipped by the Brand: Once shipped, it typically takes about 7 business days to deliver.
• Arrived at the W Messenger Center: The item is being prepared for shipment, which may take 1-3 business days.
• Quality Check in Progress: The order is under quality inspection and can be replaced if standards are not met.
• Quality Check Completed: Inspection finished and ready for packing.
• Ready to Ship: The shipment notification email is sent once the order is dispatched.
• On the Way: The package has been shipped out with an estimated delivery date available on the tracking page.

Shipping Information

W Concept ships to specific regions like the United States (excluding Alaska, Hawaii, and Guam), Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, France, Finland, Germany, Greece, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Taiwan region, Thailand, UAE, United Kingdom, Vietnam. Currently, no expedited shipping options are available.

Free Shipping is offered for orders of $99 USD or more in all 45 countries. If items are cancelled, bringing the total below $99 USD, a shipping charge of $12 USD will apply. Additionally, W Concept is not responsible for shipping delays caused by uncontrollable events or courier issues, like customs clearance delays.

PO Boxes, APO, FPO, and DPO addresses are not accepted for delivery, and correct formatting of address information is required for shipment tracking and verification.

Partial Shipping
Partial shipping may occur as items are ready to be dispatched. A one-time shipping fee is charged even if items are shipped from different countries.

Shipping Types

• PRIORITY: 3-10 business days
• STANDARD: 5-11 business days
• PRE-ORDER: 10-20 business days
• MADE TO ORDER: 17-24 business days

Duties & Taxes
For US customers, sales tax is based on the state of residence. Duties and taxes for international customers are calculated based on merchandise value, displayed at checkout, and may vary by country. Overseas orders will have duties and taxes calculated at checkout, visible before purchase completion.

Order Tracking
Order tracking is available via the W Concept mobile app or website after shipment. Delays due to customs clearance or payment approval are not the responsibility of W Concept.

What are the existing discount codes and promotions in W Concept?

Shoppers seeking to maximize their savings at W Concept discount code will find a variety of offers and discount codes designed to enhance their purchasing experience. For instance, customers can access a significant discount of up to 35% off bags and backpacks, perfect for refreshing their back-to-school or holiday accessories without breaking the bank.

Moreover, W Concept discount code provides exclusive monthly promotions under the 'Offer of December' banner, allowing consumers to score massive savings on a wide array of products. Fashion enthusiasts interest in staying ahead of trends may also take advantage of the 'Discover New Arrivals' offer at W Concept discount code, choosing from the latest additions to the collection for that seasonally fresh wardrobe update.

Fans of Korean beauty products will be delighted to find out that W Concept discount code entices with a 'Discover K-Beauty' promotion, showcasing popular and effective skincare solutions. All these offers are supplemented by convenient policies like the 14-Day Return option, ensuring a risk-free shopping experience.

To further sweeten the deal, around iconic sales events, W Concept discount code has been known to offer impressive discount codes like additional discounts sitewide. For example, past promotions have included up to 90% off selected items plus an EXTRA 15% off SITEWIDE during Black Friday, or an extra 15% off on outerwear during the autumn season.

Clients should remain vigilant for future discount codes, as W Concept discount code regularly updates their offers, providing bargain hunters with ample opportunities to secure fashionable items at discounted prices.