YuMove discount code - December 2024 - Picodi UK

What do we know about YuMove?

YuMOVE is renowned as the UK’s No.1 Pet Joint Supplement*, offering a specialized range of products to support joint health in pets. Their supplements are formulated with scientifically proven ingredients to promote active living for pets at every stage of life.

YuMOVE provides a comprehensive selection of products across various categories:

• Joint Care: A flagship line focused on improving joint health and mobility in dogs, cats, horses, and humans.
• Dental Care: Products like YuMOVE Dental Care Sticks that support oral health and target plaque.
• Calming Care: Solutions designed to reduce anxiety and promote a sense of calm in pets.
• Skin & Coat Care: Supplements that promote a healthy skin and shiny coat.
• Digestive Care: Formulations that aid digestion and include probiotics and fiber.
• Dog Vitamins: A range of vitamins tailored for dogs to address various health needs.
• Mobility Support: Products that enhance mobility in pets, especially those with joint stiffness.

To assist pet owners in choosing the right product, YuMOVE offers personalized recommendations through a questionnaire that considers the specific needs of individual dogs.

Featured Products:

1. Joint Care PLUS Max Strength for Dogs: A high-strength formula ideal for dogs requiring extra joint support.
2. YuMOVE Dental Care Sticks: Dental sticks that help manage plaque and ensure fresher breath in dogs.
3. Digestive Care Probiotic & Fibre for Dogs: A blend designed to enhance digestive health in dogs.
4. YuM MEGA Multivits Young Dog: A comprehensive multivitamin for the overall health of young dogs.
5. Joint Care for All Cats: Specially tailored for feline joint health and well-being.

Customer Experience: Emphasizing their commitment to quality and customer satisfaction, YuMOVE offers:

• A six-week money-back guarantee if no improvement is noticed.
• Recommendations by vets, corroborated by the fact that it is the UK’s No.1 vet-recommended joint supplement brand.
• An easy subscription model for effortless delivery and management of your pet’s supplemental needs.

YuMOVE prides itself on being B Corp Certified, highlighting their dedication to meeting the highest standards of social and environmental impact. They focus on the well-being of pets, people, and the planet, standing alongside renowned socially responsible brands.

How to return an order in YuMove?

Returns & Exchange Policy:

• Returns within 28 days: If a product is faulty, misdescribed, if there is an error in pricing, or if it's late due to events outside our control, customers are entitled to return the products. Alternatively, these circumstances provide the customers a legal right to do so as a result of something we have done wrong.
• See The Difference Guarantee: Our supplement range is backed by a guarantee. If after 6 weeks of using a supplement product and no difference is seen, customers can get their money back. The guarantee covers most of our supplement range, with considerations for the Dog Mobility Support range.
• How to return: To initiate a return, customers can contact the Customer Care Team or use the provided return link for a free-post label. Products must be in their original packaging and must be returned within 28 days of receiving the purchase.
• Returns Eligibility: Items must be in as-new, undamaged condition and in original packaging for a full refund. Exclusions apply for products that do not meet these conditions, such as items with damage, hair, and smells.

How to Exchange a Product:

• Exchanges must be made within 28 days of receipt.
• Customers need to contact the Customer Care Team for product exchanges.
• Returned items for exchange must be in a "new" condition and in the original packaging.

Refunding Process:

• Method of refund: Refunds, including delivery costs, are processed in the original form of payment.
• Deductions: Refunds may be reduced to reflect any reduction in the value of the products if they've been handled inappropriately.
• Refund timeframe: Refunds are initiated within 5-10 working days from the receipt of the returned item(s).

Lost or Undelivered Products:

• Customers must contact the Customer Care Team within 28 days of the order confirmation email if products are lost or undelivered. Claims made after the 28-day period are not eligible for refunds or replacements.

Defective Products:

If there's a problem with a product, customers have the right to reject the product and are entitled to a full refund, replacement, or partial refund depending on the duration of product ownership.

What are the delivery costs and methods in YuMove?

1. Delivery information:
Delivery time
We dispatch orders Monday to Friday, to arrive on a 3-5 working-day basis. Providing an item is in stock, we do our best to dispatch orders received by 11:30am on the same day – although this may change during peak periods. Please note that any orders placed with a “next working day” service after 11:30am will be dispatched the next working day.
Carriage chargesWe use different delivery methods to ensure the most efficient service is available to you, including either Free Royal Mail/Whistl 2nd Class delivery or Yodel (1-2 days) tracked at a charged rate. Our delivery charges depend on a few factors including the weight and size of your order.
All parcels to Mainland UK, Northern Ireland and Isle of Man addresses are delivered free of charge (Exclusions apply). We are currently not able to deliver outside UK Mainland, Northern Ireland and Isle of Man.EXCLUSIONS: For YuM Plaq Attaq Dental Sticks, £1.99 chargeable delivery will be applied to the basket with order values of £29.00 or less.
Ensuring smooth delivery
Deliveries by Royal Mail/Whistl or Yodel do not require a signature. If your order is shipped via Yodel and will not be in during the 2-hour delivery window, you can choose for your parcel to be redelivered or left in a safe place via your tracking link. More information about suitable safe place locations can be found here: https://www.yodel.co.uk/help-centre/can-you-leave-my-parcel-in-a-safe-place If your parcel is damaged when it arrives, please contact our Customer Care Team (details below). Note: When placing an order, we ask you to supply a daytime phone number so we can contact you quickly if there is a query with your order.

2. Returns & Exchange procedure
Returns Eligibility: Dog Mobility Support product range

• All products MUST be in as-new, undamaged condition, with label attached and in the original packaging, to receive a full refund.
• All products MUST be returned within 28 days of receiving your purchase.
• Items returned to us without notification will NOT be eligible for a refund or exchange.
• We will NOT accept returns on any products that are not as-new. This includes but is not limited to damage, hair & smells.

Exchange (Only available on Dog Mobility Support range)
We understand that your purchase may not be the right fit for your pet the first time. All exchanges must be made within 28 days of receiving the product. To exchange your product for a different size, please contact our Customer Care Team on 01462 416866 or by email at hello@yumove.com. If the item being exchanged is not returned in a “new” condition with the label and in the original packaging, or is damaged, the exchange may be rejected.
Please ensure the products are returned in the original packaging and are packaged adequately to prevent damage in transit.

3. Purchasing from us - Your contract with us
Placing an order
Choose the products you wish to buy using the product categories or search facilities on the website. You can easily edit or delete items from your shopping basket by clicking on the basket icon in the top right of your screen.
YuMOVE uses 'cookies' to keep track of what is in your basket and to remember you when you return to the site. To shop at YuMOVE.co.uk you need to have all cookies enabled. Find out more about cookies and how we use them.

Completing your transaction
Once you are happy with your selection, head to the checkout where you will be required to give your name, address, delivery and payment details over a secure server connection.
Once you have checked out, you will receive an email confirming your order.When you place an order online, you are making an offer to buy goods. We will send you an email acknowledging that we have received your order. When a delivery is delayed due to stock availability or unforeseen factors, we will let you know as soon as possible. We will also provide an estimate of the dispatch date, and you may cancel your order if this is unacceptable.

4. Cancellation and exchanges
Cancellation
You can cancel your order and return the product to us within 28 days of the date of delivery.
If you cancel the order after products have been dispatched or you’ve received them, you must return them to us. You have 28 days to tell us that you wish to cancel the order and return the product back to us from the date of delivery. To do so, please follow the Returns Procedure above. You must send the products as soon as possible after telling us you wish to cancel the order. For Dog MobilitySupport product please check the Returns Eligibility above.

5. Refund Policy
If you’re entitled to a refund under these terms, we’ll refund the price you paid for the products – including delivery costs – by the method you used for payment. However, we may make deductions from the price as described below.
Refund deductions
We may reduce your refund (excluding delivery costs) to reflect any reduction in the value of the products if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. Please also see Returns Eligibility for returns of Dog Mobility Support products.
The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer.

6. Lost or undelivered products
In the event of a lost or undelivered products you must contact Customer Care Team via email (hello@yumove.com) or telephone 01462 416866 within 28 days of your order confirmation email. Any orders reported as lost or undelivered after the given 28 day period will not be eligible for a refund or replacement.

7. Faulty products
If the products are in any way defective, please contact us immediately. We will deal with this in accordance with your legal rights.

8. Payment
We accept the following methods of payment:

• Visa
• MasterCard
• American Express
• PayPal
• Shop Pay
• Google Pay

9. VAT
All prices are inclusive of VAT, excluding:

• YuMOVE Working Dog
• YUMOVE Horse Joint
• YUMOVE Horse Plus

What are the existing discount codes and promotions in YuMove?

At shop YuMove, pet owners have the opportunity to enhance their pets' wellbeing with a range of health products, while also enjoying savings through various discount codes. There are discounts specific to products and even sitewide offers.

• To kickstart your journey with YuMove discount code, you can utilize a generous discount of 50% off the first two months when subscribing to their services.


• For feline friends, a special YuMove discount code offers 30% off Joint Care Plus for Cats, allowing cat owners to ensure their pets' joint health at a reduced cost.


• There's also an incentive for sharing the benefits of YuMove with others. Through their refer-a-friend promotion, you can receive a free product worth £20 when your referral results in a purchase.


• Dental care is not overlooked as YuMove discount code provides dental care sticks starting at £9.27, helping pet owners maintain their pets' dental health without breaking the bank.


• The benefits keep coming with seasonal discount codes. For example, past promotions have included savings of up to 40% during festive seasons and even Black Friday deals with up to 50% off.


• Free delivery is another staple of YuMove discount code's commitment to customer satisfaction, ensuring that cost isn't an impediment to accessing their products.


• Lastly, even without discount codes, shop YuMove offers regular December deals to help provide the best care for pets throughout the year.