Lightinthebox coupon - December 2024 - Picodi USA

What do we know about Lightinthebox?

Welcome to LightInTheBox, an international retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, and other websites available in multiple major languages.

Product Assortment

• Women's Clothing: A variety of dresses, tops, sweaters, cardigans, plus size collections, and more.
• Men's Clothing: Includes shirts, pants, tees, tanks, outerwear, suits, and plus size options.
• Shoes & Bags: Offering shoes for women, men, and kids, along with a range of bag styles.
• Home & Garden: Products ranging from textiles, decor, kitchenware, bathroom accessories, to outdoor items.
• Weddings & Events: Wedding dresses, suits, bridesmaid dresses, evening gowns, and accessories for special occasions.
• Baby & Kids: Apparel and accessories for different age groups, including toddlers and teens.
• Phones & Accessories: Cases, covers, chargers, and other related gadgets.
• Beauty & Hair: Includes wigs, makeup, nail care, tattoos, and personal care devices.
• Lights & Lighting: A comprehensive selection of indoor and outdoor lighting options.
• Sports & Outdoors: Gear, clothing, and shoes for a range of outdoor and sporting activities.
• Toys & Hobbies: A plethora of toys, games, and hobby supplies.
• Consumer Electronics: Audio-visual products, smartwatches, computer accessories, and more.

Other Features and Services

• Worldwide Shipping: Partners with global couriers like DHL to provide fast and reliable shipping.
• Secure Payment: Offers a safe shopping experience with secure payment options.
• Friendly Services: A 7-day satisfaction guarantee and customer support for assistance.
• Rich Variety: With over 1000+ new items added everyday, there’s always something new to discover.
• Manufacturer Direct: By cutting out the middleman, LightInTheBox can offer products at lower prices.

Discounts and Offers

Enjoy up to 30% off when using the LightInTheBox app, with exclusive offers for app users.

Customer Support and Policies

• Contact customer service for help with orders, returns, or any service-related inquiries.
• Review the return and privacy policies to understand your rights and obligations as a customer.

Global Accessibility

• Ships to numerous countries and regions, including the United States, European nations, and beyond.
• Supports multiple currencies, allowing customers to shop in their local currency.
• Available in various languages, making it accessible to a wider audience.

Mobile Accessibility

Download the LightInTheBox mobile apps from the App Store or Google Play for easy shopping on the go.

Customer Engagement

Subscribe to newsletters for the latest updates and exclusive offers. Join the LightInTheBox community on social media platforms to stay connected.

Lightinthebox - how to complete a complaint and make a return?

Returnable Items

Items that can be returned/refunded or exchanged within the warranty* follow the criteria as below:

1. Faulty items damaged/broken, or soiled upon arrival.
2. Items received in the incorrect size/color.

*Warranty: 

• 1 year for Faucets and Lights & Lighting Category (excluding Light Bulbs/ LED Strip Lights/ LED String Lights/ Décor & Night Light/ Outdoor Lighting/ Indoor Lighting/ Lighting Accessories)
• 30 days for the rest of the items

*14 Days No Reason Return
Within 14 days of receiving the product, if you wish to return it for personal reasons and the product is still in brand new condition, you may return it for a refund of the item price. You will be responsible for paying the return shipping fees. Please submit a "Return or Exchange" ticket within 14 days of the order being received.
Note: Items that can be returned/refunded must follow the criteria below:

• Items are in the original packing with tags.
• Items are in brand new condition: No perfume, unwashed, unworn, unused, and unaltered.

Return Conditions:
For items with no quality issue, please understand that the return shipping cost is not covered. All return requests must be authorized by the customer service team before shipping to the return address.

Non-Returnable Items

Items cannot be returned under the following conditions:

1. Items outside the warranty time-frame.
2. Washed, worn, used, tag-removed, or misused items.
3. Items categorized as non-returnable due to customer's reason: no longer needed, bought by mistake, not as expected, changed mind, etc.

Before Making a Return Request
For orders that are under the shipping process, you need to wait until you receive the package before making a return request. If you refuse to take delivery or do not pick up your package from your local pick-up stores, the Customer Service will not be able to handle your return requests.

Details for customer's personal reason that will not qualify for a refund include, but are not limited to:

• Wrong address/no consignee
• Invalid contact information/no answer to the delivery calls & emails
• Customer refuses to accept package/pay tax fee/complete customs clearance
• Didn't collect package by the deadline

Return Address & Refunds

Return address: You will need to send your returning products to the warehouse in Asia. Returns should not be sent to any address indicated on the shipping label of the package received. The refund will be issued to your LightInTheBox Credit Account, which can be used for new orders or withdrawn to the original payment account.

Note:

• To return a product, confirm you've received your package by clicking "Order Received", then submit a "Return or Exchange" Ticket with supportive evidence (photos or videos). Return Label service is not provided, and contact customer service for guidance.
• Returns and aftersales issues mishandled without prior approval from Lightinthebox will not be liable by the store, and require proof such as photos or videos.

Trackable Packages Inquiry Period

Please contact customer service within the inquiry period for package tracking:

• Expedited Express: 30 days from the shipped day
• Expedited Postal/Priority Line/Economy Air: 60 days from the shipped day
• Postal service - tracking: 90 days from the shipped day

If assistance is needed, please Contact Us.

Lightinthebox - available payment methods

Lightinthebox accepts a variety of payment methods as detailed below:

• PayPal: Customers can pay using their PayPal account, which is a secure and widely used payment system. At checkout, one can log in with their PayPal account to proceed, or use the "Pay with Debit/Credit Card" feature to pay without creating a PayPal account.
• Credit/Debit Card: Major credit and debit cards are accepted. Cards accepted include VISA, MasterCard, American Express, among others. Lightinthebox ensures that no credit/debit card information is stored and encourages customers to proceed with their purchases even if their card is not listed as commonly used on the site.
• Sofort: This is an online banking payment option available in Germany and Austria.
• Afterpay: Available in Australia, the United States, and Canada, this option allows payment in four equal installments every two weeks without interest.
• Clearpay: Similar to Afterpay, but available in the United Kingdom.
• iDeal: An online banking payment method in the Netherlands.
• Bancontact: A debit card payment option from Belgium, also supporting QR code and mobile app payments.
• Multibanco: An online banking payment service from Portugal.
• P24: An online banking payment method available in Poland.
• Google Pay: This mobile payment service by Google allows users to pay with their debit or credit cards securely.
• Apple Pay: Apple's mobile payment service for seamless transactions using Apple devices.
• Boleto: A Brazilian payment method granting customers a barcode/voucher to facilitate payments online or offline.
• OXXO: A voucher payment system widely used in Mexico, allowing payments in affiliated stores with the provided barcode/voucher.
• Wire Transfer: For purchases over $100 USD, Lightinthebox provides the option to pay via Wire Transfer. Customers are given the bank details and are instructed to complete the payment at their local bank.

Note: For the Wire Transfer method, customers must notify Lightinthebox about the payment by providing their order number, payment amount, transaction number, and the date of the wire transfer.

What are the delivery costs and methods in Lightinthebox?

The Total Delivery Time for orders from Lightinthebox consists of two parts: Processing Time and Shipping Time.

• Processing Time:

  This is the time it takes to prepare an order for shipping. It includes item preparation, quality checks, and packaging. The exact processing time is displayed on each product detail page after selecting size, color, and other specific options.



• Shipping Time:

  After an order has been processed and left the warehouse, the shipping time begins. It varies depending on the selected shipping method. Business days should be considered when estimating the date of delivery, excluding weekends.



• Additional Information:

  • Made-to-Order / Made-to-Measure products: For items such as wedding and event dresses, tailoring starts once payment is confirmed. Tailoring time may be longer compared to other products, and can be found as "Tailoring Time" on the product page.

  • In-Stock Products: Items that are available in stock and marked with "ships in 24 hrs" can be shipped out within 24 hours. If only part of the order is in stock, shipping will occur once all items are ready.

  • Please note that processing time varies amongst different product categories, and shipping time varies by the chosen shipping method. For specific processing time, refer to the product's page. Additionally, delivery may be delayed by 2-4 working days during week-long Chinese holidays, such as Chinese National Day and Chinese New Year.

What coupons and promotions are available in Lightinthebox?

At Lightinthebox, customers are treated to a variety of coupons that enable them to shop for an assortment of products at discounted prices. For instance, new customers can enjoy a warm welcome with a coupon Lightinthebox that slashes $5 off their first purchase.

The savings don't stop there; fashion enthusiasts can particularly benefit from the coupon Lightinthebox offering up to 30% off on selected plus size styles, ensuring every shopper finds their perfect fit at a great price.

• Additionally, shoppers looking for fresh wardrobe additions can use coupons to get up to 50% off on new arrivals.
• Furthermore, there is a coupon Lightinthebox for 20% off new summer styles, helping fashion-forward individuals stay trendy without breaking the bank.
• For those on a tight budget, the coupon Lightinthebox provides an under $9.99 section, where customers can shop for fashion and beauty items at exceptionally low prices.
• Lastly, monthly deals such as the February offerings at Lightinthebox make it easy for shoppers to access various products at significant discounts with coupons.

It's clear that Lightinthebox offers an array of coupons that cater to diverse shopping needs, enabling customers to enjoy quality products while experiencing substantial savings.