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O'Reilly - general information

O'Reilly Media specializes in technology and business training, offering a comprehensive platform for teams and individuals to enhance their skills and make a tangible impact in their respective fields.

• Courses: Over 5,000 digital courses, including software development, data science, artificial intelligence, cloud computing, and more.
• Certifications: Helps learners prepare for exams with interactive learning materials, practice tests, and verifiable badges that comply with the Open Badge 2.0 standard.
• Interactive learning: Provides hands-on experiences with interactive features on the learning platform.
• Live events: Nearly 1,000 live online courses and events each year, led by industry experts in diverse tech fields, allowing for real-time questions and interactions.
• Answers: A resource within the platform offering immediate, expert-led answers to critical tech questions.
• Insights reporting: Delivers tailored reports to track and measure learning progress and outcomes for individuals and teams.

Content and Expertise:

1. Curated by leading professionals such as Arianne Dee from the University of British Columbia, Senior Data Scientist Bruno Gonçalves, Google Cloud Platform's Kelsey Hightower, Cybersecurity practitioner Sari Greene, Software Architect Neal Ford, and Java Champion Ken Kousen.
2. Content spans more than 40 years of gathering and sharing knowledge from innovators in the tech industry.
3. Award-winning learning platform recognized in the 2023 O'Reilly Awards for exceptional use within organizations.

Use of O'Reilly Media translates into real business outcomes by helping employees stay current with technological advancements and industry best practices.

Complaints and returns in O'Reilly

Complaints and Returns Policy at O'Reilly:

Information regarding the complaints and returns policy specifically is not provided in the details shared. Listed below are the available account management options that might be of relevance to some user inquiries:

• Cancellation of Free Trials: No action is required to cancel a free trial as it will automatically cancel after 10 days without requiring a credit card.


• Cancellation of Paid Subscriptions:
  1. For Enterprise members, contact with the account admin is necessary to manage the account.
  2. For Individual members, subscription cancellation can be done by navigating to Settings > Plans and Payment > Cancel My Account.


• Changing Email Address or Password:
  1. For Enterprise members:
     • Changing the email address or password requires reaching out to the account admin, especially if single sign-on (SSO) is used by the organization.
  2. For Individual members:
     • To change the email address or password, one must visit the profile page, select Edit Profile, make the necessary changes, and click Save.


• Changing Payment Method:
  1. Enterprise members should contact their account admin for changes in payment method.
  2. For Individual members, the payment method can be updated by going to Settings > Plans & Payment > Update Payment under Payment Information.

Note: For any issues not directly related to the policies outlined above, including password reset emails not being received or to ensure the receipt of communications from O'Reilly, it is advised to add O'Reilly's domain to the email allowlist and consult with the IT team. Detailed instructions and necessary IP addresses and domains are provided for this purpose.

What promo codes and promotions are available in O'Reilly?

At the shop O'Reilly, customers can find a myriad of options to save on their educational material purchases using promo codes. For example, individuals looking to expand their knowledge can sign up for a 10-day free trial with unlimited access, and should they choose to continue, plans commence at a reasonable $49 per month after the trial period.

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