Huawei code - December 2024 - Picodi South Africa

General data about Huawei

HUAWEI South Africa offers a wide range of electronic products, categorized into several sections. Detailed information on each category can be found below:

• Smartphones:
  • HUAWEI Mate X3: Slim, lightweight quad-curve foldable design, durable Kunlun Glass, ultra vision XMAGE Camera.
  • HUAWEI P60 Pro: Ultra lighting XMAGE Camera, durable Kunlun Glass, new quad-curve display, 88W HUAWEI SuperCharge Turbo, 4815 mAh battery.
  • HUAWEI Mate 50 Pro: Ultra aperture XMAGE Camera, durable Kunlun Glass, up to 6-metre water resistance, HUAWEI SuperCharge, SuperHub, SuperStorage.
  • HUAWEI nova 11 Pro: 60 MP front ultra portrait dual camera, durable Kunlun Glass, 100W HUAWEI SuperCharge Turbo.
  • HUAWEI nova Y72: 6000mAh super battery, X button easy to APPs, 50MP AI dual camera.
• PCs:
  • HUAWEI MateBook D 16: 16" HUAWEI FullView Display.
  • HUAWEI MateBook X Pro: Skin-soothing metallic body, HUAWEI real colour FullView display, super device features.
  • HUAWEI MateBook 14: Equipped with the 11th Gen Intel® Core™ processor.
  • HUAWEI MateBook D 14 2023: Eye comfort HUAWEI FullView display, super device features, HUAWEI Metaline antenna.
  • HUAWEI MateBook D 15: HUAWEI FullView display, 11th Gen Intel® Core™ i3 processor, super device features.
• Tablets:
  • HUAWEI MatePad Pro 13.2-inch: Flexible OLED display, M-Pencil powered by NearLink, ultimate audiovisual experience.
  • HUAWEI MatePad 11.5-inch: 120 Hz HUAWEI FullView display, detachable HUAWEI smart keyboard, quad speakers.
  • HUAWEI MatePad SE: 2K eye comfort HUAWEI FullView display, surround sound tuned by Histen 8.0, 6 nm processor.
  • HUAWEI MatePad T 10s: Full HD display, immersive audio experience, dual windows for double efficiency.
• Wearables:
  • HUAWEI WATCH GT 4: Geometric aesthetics, all-new calorie management, up to 2 weeks battery life.
  • HUAWEI WATCH 4: Health monitoring at a glance, eSIM cellular calling, compatible with Android and iOS phones.
  • HUAWEI WATCH Ultimate: Innovative liquid metal material, 100 m diving technology.
  • HUAWEI WATCH FIT Special Edition: 1.64-inch HD AMOLED display, professional health management, built-in GPS.
  • HUAWEI Band 8: Ultra-thin design, scientific sleep tracking, long battery life.
• Audio:
  • HUAWEI FreeClip: C-bridge design, open-ear listening technology, auto left-right recognition.
  • HUAWEI FreeBuds 5i: High resolution sound, 42 dB multi-mode ANC, 28 h of music playback.
  • HUAWEI FreeBuds SE 2: 40 h of music playback, lightweight and compact design, fast charging.
• Routers and Accessories: A selection of products that ensure enhanced connectivity and functionality for HUAWEI devices.

Additionally, HUAWEI AppGallery is available for discovering a variety of apps tailored for HUAWEI devices.Visit the HUAWEI Store for exclusive offers, such as the HUAWEI Winter Warmer Sale, and a chance to participate in various activities like the GoPaint Worldwide Creating Activity.Comprehensive support is available through HUAWEI's customer service channels, including a service center, product manuals, FAQs, firmware updates, and contact details for further assistance. The HUAWEI Smart Office concept also provides users with creative and productive solutions via the super device capabilities.Customer Benefits:

• Free delivery for orders over R499
• Safe and secure payment gateway
• Return and replacement policy for manufacture faults
• Up to 24-month warranty on products, excluding wearables and PCs

For further information about HUAWEI products, visit the HUAWEI South Africa website.

How to return an order in Huawei?

Return and Refund PolicyA. Introduction

1. This Return and Refund Policy governs the:
   1. Cancellation of purchases made on the Huawei Online Store;
   2. Refunds for cancelled transactions; and
   3. Return, Replacement or Repair for faulty product.
2. This Return and Refund Policy is incorporated by reference in the "Terms and Conditions of Sales".
3. Should there be any inconsistency between this Return and Refund Policy and the Terms and Conditions of the Huawei Online Store, this Return and Refund Policy will take preference.

B. Returns of Non-Damaged Products

1. There is no general right of return except as provided in the Consumer Protection Act and the Electronic Communications and Transactions Act.
2. Non-defective Products can be returned within 10 (ten) days after receipt, provided they have not been opened and the packaging is in the original condition.

C. Return, Replacement or Repair of Faulty Products

1. If a Product is faulty due to a manufacturing defect, immediate notification is required.

D. Return and Replacement Process

1. If the return or replacement of a Product is desired, notification to Huawei is required following the process below:
   • Login to your account;
   • Click Track Order;
   • Choose the order to return/replace;
   • Click Return / Replace button;
   • Choose return / replacement reason;
   • Upload proofs of unopened package or device with faults;
   • Fill in necessary information for return / replacement;
   • Submit the return / replacement request.
2. If purchase as a guest, contact Huawei Customer Service Center.

E. General

1. Incorrectly delivered Products should not be opened and Huawei should be contacted immediately.
2. If a Product is out of stock, customers will be notified and may be entitled to a refund.

• Contact Huawei Customer Service Center by hotline, live chat, or email when returning or replacing Products.

What payment methods does Huawei accept?

Payment Policy

• Payment for Products must be made by credit card or debit card only.
• When placing an order, transaction details are presented to the bank and payment is collected immediately.
• If the bank does not provide authorization, the order will be cancelled.
• Fraud checks may be carried out with the cardholder or the cardholder's bank.
• If the validity of the transaction cannot be verified, the order will be cancelled.

Payment Provider Details:

• Card or banking account details are not collected, stored, or processed by the store directly.
• PayU Payment Solution (Pty) Ltd, the payment service provider, will handle the collection, storage, and processing of card details or banking details.
• By choosing to store card details or banking account details, actions taken include:

1. Engagement with PayU, who will manage card or banking account details.
2. Storage of credit card details or banking account details in an encrypted format within PayU's secure environment.
3. Consent to the site's linking to PayU's system, enabling PayU to verify identity, create profiles, and store card details.
4. Agreement to pre-populate card or banking details on the payment page via a connection between PayU's systems and the site.

Note: The Payment Policy is part of the 'Terms and Conditions of Sales' and takes precedence in case of any inconsistency with other resources.

Conditions and methods of delivery in Huawei

Introduction1. The Delivery Policy governs the delivery of Products sold on the Huawei Online Store. This Delivery Policy is incorporated by reference in the "Terms and Conditions of Sales".
2. Should there be any inconsistency between the Delivery Policy and the Terms and Conditions of Sales, the Delivery Policy will take preference.
3. The delivery partner is RAM Transport (South Africa) Proprietary Limited ("RAM"), which can ship to physical addresses within South Africa, excluding Postal Boxes.Delivery Times

• Standard Delivery:
  1. All times are referred to as South African Standard Time ("SAST").
  2. Orders and payment received by 14:00 (Monday to Friday) will be processed and handed over to RAM the same day.
  3. Orders and payment received after 14:00 (Monday to Friday) will be processed the following business day.
  4. Orders received on Saturday or Sunday will be processed the following Monday.
• Shipping Fees:
  1. Standard shipment is free for orders over ZAR 499 (incl. VAT).
  2. For orders up to ZAR 499 (incl. VAT), the shipping cost is ZAR 99 (excl. VAT).
  3. Delivery costs will be presented at order checkout and on the Order Confirmation.

Estimates suggest that delivery will take between 2-4 business days, based on stock availability and receipt of payment. The Shipments will be delivered to the specified delivery address. Please ensure the correct Delivery Address and contact details are provided to avoid delivery delays or issues.Tracking of Orders

• Delivery updates will be sent by text message if a mobile number is provided at checkout.
• Once an order leaves the warehouse, a text message with tracking or pickup store information will be sent.
• Order status can also be tracked online via the Order Status feature on the Account page.

Privacy and Data Protection

• Personal Information: Huawei values the privacy of Personal Information and complies with the Protection of Personal Information Act 4 of 2013 ("POPI Act"). RAM, as an operator, will also handle Personal Information in accordance with the POPI Act.
• POPI Consent: By placing an order, consent is given for Huawei to provide, and for RAM to collect, process, and store Personal Information required for delivery services.

General

• Deliveries are limited to South Africa and are subject to stock availability.
• Delivery times may vary depending on geographical location within South Africa.
• In case an address is not within the RAM network, RAM will reach out to obtain a suitable delivery address.
• Deliveries will not occur on public holidays or weekends.
• If a Product is unavailable, a notification will be sent, followed by a refund within 30 days.
• Deliveries may be affected by force majeure events, which will result in suspended obligations.
• For additional information, the Huawei Customer Service Center can be contacted.

What codes and promotions are available in Huawei?

Customers looking for significant savings and the best offers can find a range of codes to be used at the code Huawei. One such offer includes a ZAR 100 discount when customers spend ZAR 999 or more, underlining an attractive way to save on their next purchase. These codes are not applicable on "Flash Sales & Service items," but cover a broad spectrum of other products.Additional savings with codes are abundant, such as enjoying R200 OFF any order that surpasses the ZAR 1999 threshold. This value deal ensures that shoppers get more for less when buying their favorite Huawei products. For those looking to make more substantial purchases, there's an enticing R400 discount available on orders that exceed ZAR 3999.

• Save ZAR 100 on your next order with a minimum spend of ZAR 999 using code Huawei.
• Enjoy R200 OFF your order with the code Huawei when you spend over ZAR 1999.
• A generous R400 discount awaits you with code Huawei on orders above ZAR 3999.
• For high-ticket purchases, use code Huawei to get R1000 OFF on orders over ZAR 9999.
• No codes needed to save money this February, just enjoy the offers.
• Subscribe to the Huawei newsletter and receive an R100 discount.

In addition to using codes, shoppers can also benefit from free standard shipping for orders over ZAR 499. It's a great way to save extra on purchases without needing a code Huawei.It's evident that the range of codes available for the code Huawei provides customers with plenty of opportunities to save money while purchasing high-quality Huawei products. Shoppers should act swiftly as these offers are time-sensitive and subject to availability.