Autograph discount code - December 2024 - Picodi Australia

Autograph - general information

Autograph is an online retailer that specializes in women's plus size clothing, catering to sizes 14 to 30. The brand offers a variety of clothing options that include dresses, tops, knitwear, pants, sleepwear, jeans, activewear, and jackets & coats. The dresses selection features styles such as maxi dresses, midi dresses, floral dresses, and sleeved dresses. Tops include short sleeve tops, shirts & blouses, tunics, kaftan tops, and black tops. Knitwear consists of jumpers, cardigans, coatigans, wraps, and ponchos.

The pants selection offers shorts, skirts, and various styles including soft wrap pants, belted linen blend wide-leg pants, and ankle-length tab leg trim pants. The activewear section provides active tops, active bottoms, and sports bras. Additionally, Autograph stocks lingerie, including bras, briefs, shapewear, socks, camis, slips, and offers numerous brands such as Autograph Intimates, Sonsee, Bella Bodies Australia, Berlei, Triumph, Playtex, and Lady Emprezz.

Autograph's offerings also extend beyond clothing to swimwear and a comprehensive home category. The home category includes bedroom essentials like sheet sets, quilts, quilt covers, pillows, and blankets, as well as bathroom and kitchen items including appliances, utensils, cookware, bakeware, storage & organization, tea & coffee accessories, and reusable items. Dining options with dinnerware, cutlery, glassware, serveware, and napery are available too.

For electrical appliances, the retailer offers vacuum cleaners, whitegoods, humidifiers & purifiers, and heating & cooling devices. Furniture selections encompass bedroom furniture, hallway furniture, dining & kitchen furniture, home decor items such as artificial plants, baskets, boxes, candles, diffusers, cushions, mirrors, photo frames, rugs, statues, ornaments, vases, bowls, and wall decor. Outdoor segments include BBQs, fire pits, gazebos, umbrellas, outdoor lighting, hot tubs, water features, outdoor furniture, gardening essentials, pools, and accessories. Additionally, there's a travel section featuring luggage and a range of accessories.

In the beauty department, there's a selection of makeup for eyes, face, and lips; skincare products that include cleansers, moisturisers, toners, scrubs, masks, treatments, oils, serums; haircare including conditioner and styling treatments; fragrances for her, and nail care. Autograph also includes a wide array of grooming products, beauty storage, and accessories such as makeup mirrors.

The sale section presents opportunities for additional savings across various categories like dresses, tops, bottoms, shoes, outerwear, and knitwear, featuring significant discounts and promotions. Furthermore, Autograph offers exclusive online deals and encourages shoppers to sign up for their rewards program to receive discounts and to stay informed about upcoming promotions and special offers.

For convenience, Autograph offers free Australian delivery on orders over $150*, easy returns, a click & collect service, secure payments, and assistance through customer support for any inquiries.

How to return an order in Autograph?

Returns and exchanges at Autograph are designed to be convenient, providing customers with a range of options depending on their purchase. For a change of mind:

• Online orders can be refunded if returned to the Warehouse.
• Online orders can also be returned to any Autograph Fashion store for an exchange or a Credit Note/Gift Card.
• Purchases made in Autograph Fashion Stores are not eligible for online returns and must be returned in-store. These can only be exchanged or returned for a Credit Note/Gift Card, provided there's an original receipt. Without a receipt, but with a membership account, the store team can locate the purchase.

To be eligible for a change of mind return:

• All items must be in the original condition, unworn, unwashed with tags attached.
• Exclusions apply to Final Sale Items and Third-Party Seller Items, which cannot be returned or exchanged for change of mind.
• Proof of purchase is required for returns, either in store or online.
• Earrings, underwear, or swimwear cannot be exchanged or refunded for hygiene reasons.
• Returns must reach the Warehouse within 30 days of purchase.
• Customers are responsible for return shipping, with Mosaic Brands only covering shipping for faulty or incorrect items.

If returning to the Warehouse, using a traceable shipping method is recommended. Items arriving after the 30-day period are not eligible for refunds. Please allow 30 working days from the Warehouse receiving your return to process refunds, which will be in the same manner as the original payment method. An email notification will be sent upon successful refund processing.

Items that cannot be refunded or exchanged include:

• Earrings, underwear, swimwear, Final Sale items, and Third-Party Seller items due to change of mind.
• All refunds exclude delivery charges.

Items must be identified on product pages and invoices as Final Sale or Third-Party Seller items to qualify for this exclusion. Faulty items are exempt from these policies.

For in-store purchases:

• Store purchases must be returned in-store and cannot be returned online.

For online purchases:

• A return policy in addition to customer statutory rights under Australian Consumer Law and Fair Trading Act applies.
• Online exchanges are not possible; instead, physical stores may provide exchanges.
• Returns via PayPal and Afterpay can be accepted by the online Warehouse, following return policy guidelines.
• All details provided during order placement should be complete and correct, as no changes are allowed afterward.

Other conditions noted in the refunds and returns include:

• Products purchased via marketplaces such as AMAZON, EBAY, CATCH, and others cannot be returned instore or online. They must be returned through the original marketplace.
• If incorrect items or faulty goods are received, customers are advised to contact customer care with an image and description of the fault for assessment.
• Sale items cannot be refunded for change of mind.
• Health Essentials categories such as first aid kits, hand sanitiser, cleaning, and masks are non-refundable for change of mind.

To facilitate returns:

• Free store exchanges within 30 days are available for items excluding Final Sale, Sister Brand, and Third Party Seller Items.
• SEKO and ParcelPoint provide options for easy, tracked returns to the Warehouse.

Autograph - payment methods

Payment Methods at Autograph

When placing an order, customers can choose from various payment options, including VISA, MasterCard, AMEX, PayPal, and Gift Cards. Transactions through these payment methods will incur a charge in either AUD or NZD, depending on whether the purchase is made on the Australian or New Zealand site, respectively. For international shipments, any applicable custom duties and/or other taxes are not included in the price. The transaction will read as 'Autograph' on the bank statement when the card is debited at dispatch.

Secure Transactions

Ensuring the safety of personal information and credit card details is paramount. Encryption technology is utilized to safeguard online transactions, with pages requiring personal information or payment details being secure using 128 bit SSL encryption. The presence of a padlock icon in the browser signals that the page is secure.

Afterpay

Afterpay is available solely for online purchases to Australian residents, offering a payment service that allows for an order to be received immediately and paid off over four equal instalments, interest-free. Eligibility for Afterpay requires residence in Australia, being over 18 years old, and using an Australian credit or debit card for the purchase. No additional fees are incurred when choosing Afterpay; however, late fees may apply if payments are not made in accordance with Afterpay's payment schedule. Additionally, using Afterpay may incur standard card fees and charges which should be reviewed with the card issuer.

With Afterpay, there are payment limitations, where orders must be between $20 and $1,000 AUD. Upon successful purchase, Afterpay sends a payment schedule via email. For new customers or those who have not completed a payment cycle, the first instalment is taken at transaction with subsequent payments due fortnightly. For regular users, if the transaction is under $500, the initial payment will be debited 14 days post-purchase, unless the value is equal to or over $500, where the first instalment must be paid at the time of the transaction.

It is advisable to consult the Afterpay website for a detailed list of FAQs or contact their customer service directly for further assistance regarding the use of Afterpay as a payment method.

• Customers must live in Australia to be eligible for Afterpay.
• Order value (including delivery) should not exceed AUD$1,000 for Afterpay use.
• Afterpay instalments are calculated at 25% of the product's price, excluding delivery charges, which are included upon checkout.

Transaction details for purchases made through Afterpay will list 'AFTERPAY PTY LTD MELBOURNE AUS' on the card statement. Customers are kept informed of their payment schedule both through emails from Afterpay and notifications prior to each instalment's due date. Recognizable by the Afterpay logo, eligible products for Afterpay payment will be indicated on the product page.

Autograph - delivery costs and methods

Autograph offers several methods for order delivery within Australia and to New Zealand, with a focus on Metro Australian Delivery, Regional Australian Delivery, and New Zealand Delivery.

• Metro Australian Delivery: A fee of AUD $12.95 is charged for orders under $150. If the order exceeds $150, the delivery is free. Generally, it takes 5-7 business days from the dispatch date for the order to be delivered by Australia Post.
• Regional Australian Delivery: Similar to Metro Delivery, there is a AUD $12.95 fee for orders less than $150 and free delivery for orders that are $150 and above. Orders are typically delivered within 7-10 business days from dispatch by Australia Post.
• New Zealand Delivery: Orders delivered to New Zealand are subject to a AUD $15 fee if they are under $150, while orders over $150 are delivered for free. The delivery time can vary from 7 to 20 business days.

Regarding the delivery process:

1. Standard Delivery: Requires a signature on delivery. However, if unavailable, a calling card will be left with information on where to collect the parcel.
2. Authority to Leave: Parcels can be left at the front door without requiring a signature. Note that in the case of parcels being lost or stolen after delivery, Autograph does not assume liability.
3. Parcel Point: A service that allows parcel pick up from local stores, open 7 days a week and late hours. Notifications for collection will be sent via email or SMS, and photo ID is required upon collection.
4. Click And Collect: Offers the flexibility to order online and collect items from a store. If items are not available at the local store, they will be shipped to the customer's home at no extra cost.

FREE SHIPPING is available on orders amounting to $150 or more within Australia. This free shipping will be automatically applied at checkout upon reaching the minimum $150 order value. A standard shipping fee of $12.95 applies to orders under this amount.

With TRACK YOUR AUTOGRAPH ORDER, orders can be tracked using the consignment number on the Australia Post website once dispatched. Please note that tracking information might not be immediately available; it could take at least 12 hours post-dispatch to update.

Promotional periods may extend delivery timeframes beyond normal estimates. The patience and understanding of customers are appreciated during these high-demand periods.

For weekend or public holiday deliveries, operations are limited to business days (Monday-Friday), not including public holidays.

Shipping to P.O. Boxes is possible. Some orders, such as those to P.O. Boxes or remote areas, may be dispatched with Australia Post’s eParcel service and can take up to 7-10 business days after the dispatch date.

If a customer experiences an issue with shipping addresses or dispatching, customer service can be contacted for assistance.

Delivery destinations are not restricted to billing addresses; they can be anywhere as per the customer’s preference. Alterations to delivery addresses must be made within the 'My Account' section or during checkout.

In the event of late delivery, Autograph can not be held liable for any resultant loss or damage and late delivery does not warrant order cancellation privileges.

Signature for parcel receipt is optional. Failure to sign for a delivery may result in the parcel being left at the door, with the recipient assuming liability post-delivery.

Ezibuy Products are handled with similar shipping services to Autograph items, yet they are dispatched from New Zealand and may ship separately.

• Ezibuy purchases exceeding $400AUD could face customs charges or duties upon arrival in Australia.

Orders containing products from multiple brands or in high quantities may lead to partial orders. All parts of these orders will be dispatched separately under individual tracking numbers without additional shipping costs.

Autograph currently limits delivery services to Australia and New Zealand exclusively.

What discount codes and promotions does Autograph offer?

Shopping at Autograph just got even more exciting with an array of attractive offers and discount code that let customers save significantly. Enjoy a staggering 90% off on Home Deals without the need for any discount code. You'll find everything you need to spruce up your space while keeping your wallet happy as no discount code are needed to avail these bargains.

For fashion enthusiasts, the 70% Off Sale section at Autograph is a treasure trove. Imagine updating your wardrobe with the latest styles at up to 70% off, and once again, no discount code are required! This is a perfect opportunity for those who love to shop smart and save.

Savvy shoppers looking to cut down on shipping fees can benefit from the Free Click & Collect service offered by Autograph. This convenient option ensures you can pick up your purchases at a time that suits you best, sans any shipping costs, making the experience all the more enjoyable without the need for discount code Autograph.

• To reward loyal customers, Autograph's Rewards Program is a standout feature where every dollar spent earns you points. Accumulate 100 points and you'll be rewarded with a $5 reward voucher, directly linked to your spending.
• Beauty aficionados will be thrilled with the Beauty Products from $4 offer, providing a variety of choices starting at a minimal price. Pampering yourself doesn't have to break the bank, especially with no discount code needed for these deals.

In summary, whether it's home decor, fashion, beauty, or smart services like Click & Collect, Autograph provides wonderful savings. Keep in mind that these offers are always being refreshed, so keeping an eye out for the latest discount code Autograph could lead to even more savings!