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CSB - general information

Crop Shop Boutique (CSB) is an athleisure brand that promotes confidence through its clothing line. The boutique has crafted a comprehensive collection that caters to a variety of activewear and leisure needs. The following details the boutique's offerings:

CSB boasts a wide range of New Arrivals, keeping the collection fresh and on-trend. Customers can expect to find the latest in athleisure wear, designed with both style and performance in mind.

The Tops collection features a variety of styles including Crops, Tees & Tanks, Boleros, and Sweatshirts & Hoodies. The boutique also offers exclusive 2 for $40 Bralettes, providing comfortable and stylish options for layering or stand-alone wear.

In the Bottoms section, CSB provides an extensive selection of leggings and shorts. This includes All Leggings with specific styles like Scrunch-bum, Drawstring, Petite Leggings, and Pocket Leggings. The shorts range covers everything from 2"" Shorts to longer variations, ensuring there is something for every preference and activity.

CSB takes pride in their Collections, where limited edition collaborations and themes such as Day In The Life Of Rachel Dillon and CSB x IM En Pointe can be found. These collections bring unique designs and themed items that appeal to different styles and occasions.

Understanding the importance of fabric in activewear, CSB introduces a Shop by Fabric section, featuring a range of materials like Serenity, Fade, Freedom, and Activluxe. Each fabric offers distinct benefits, from moisture-wicking capabilities to stretch and comfort, which are detailed in the View Fabrics Guide.

For customers looking to make a saving, the Sale category provides discounted items, allowing shoppers to enjoy quality garments at reduced prices.

The brand also runs a CSB Rewards program, encouraging repeat custom by offering exclusive deals to members.

Additional customer support includes a Help Centre and options to Contact Us, Start a Return, alongside essential information on their Privacy Policy and Terms & Conditions.

CSB ensures international accessibility by offering pricing in various currencies such as USD, CAD, EUR, GBP, and NZD, and promotes an incentive of FREE SHIPPING on orders over $115.00.

To stay abreast with CSB, customers can join the mailing list for updates on New Collections and Exclusive Offers or follow the boutique on social media platforms like Instagram, Facebook, and TikTok.

• New Arrivals update the product lineup with the latest trends in athleisure wear.
• Tops offer a variety of styles for different activities and comfort levels.
• Bottoms feature a comprehensive selection of leggings and shorts catering to various preferences.
• Collections provide unique designs and themes for a personalized wardrobe.
• Shop by Fabric allows customers to choose items based on material properties.
• The Sale section presents an opportunity to purchase quality items at discounted rates.
• CSB Rewards program offers exclusive benefits to loyal customers.
• Customer support is enhanced by various online resources and contact options.

How to return purchases in CSB?

Extended Holiday Returns: Orders placed from November 23rd to December 19th are entitled to 60-day return periods. This extension is not applicable to orders made outside of these dates.

Eligible Regions for Free Return: Customers from Australia, New Zealand, Singapore, Japan, and Hong Kong can return items for store credit or exchange within 30 days of delivery, excluding final sale products.

Returns Processing for Above Regions: To process a return, visit: https://returns-apac.shopcsb.com/

Refund on First Purchase: First-time customers can be refunded for their first purchase, subject to an $8 AUD return shipping fee for the aforementioned regions. Final sale items are excluded from refunds.

International Returns Policy: For customers in the USA, Canada, UK, and Western Europe, returns can be processed through https://returns-us.shopcsb.com/. The first purchase may be refunded with a $10 USD return fee. Again, final sale items are exempt from this refund policy.

Other Countries: If a country is not listed, a return label may not be provided.

Return Requirements:
Items must be returned in their original state with tags. They must be unworn, unwashed, and free of scents like perfume or deodorant. Items should not have any marks from makeup or tan, glitter, or pet hair. Non-compliant returns will incur fees and be returned to the sender.

Items Not Eligible for Return: Sales items discounted over 40%, as well as underwear, socks, headwear, towels, and drinkware, are considered final sale and cannot be returned.

Return Exceptions:

• Size Exchanges: Further details are available.
• Style/Colour Exchanges: Further details are available.
• Return for Store Credit: Additional information can be found in the policy.
• Refund for First Time Order: Further information is accessible.

Note on Store Credits: Store credits issued are not transferable to refunds.

Faulty Items:
The return policy detailed above does not apply to faulty items.

How can you pay for an order in CSB?

Crop Shop Boutique provides a variety of payment methods for purchasers. Customers can pay using widely-recognized credit cards such as Visa, Mastercard, and Amex. For those preferring digital wallets, Apple Pay is an available option. PayPal is offered, allowing shoppers to use their PayPal accounts for transactions. Shop Pay is also included, streamlining the payment process for users with Shopify accounts.For additional payment flexibility, Afterpay is provided, but it's important to note that this service is only available in selected regions. It allows customers to buy now and pay for their purchases over time. Similarly, Zip Pay is an option, but its availability is exclusive to customers in Australia.At the checkout, shoppers will encounter all the payment options available for their specific region.

CSB offers the following payment methods:

• Visa
• Mastercard
• Amex
• Apple Pay
• PayPal
• Shop Pay
• Afterpay (available in selected regions only)
• Zip Pay (AU only)

You will find all available payment options for your region at the checkout.

CSB - delivery costs and methods

Crop Shop Boutique caters to a global customer base with shipping available worldwide, however, there are exclusions for Russia and Ukraine. Delivery timeframes vary depending on the destination and the selected shipping method. These timeframes do not include the time taken for customs processing. Below are detailed descriptions of the shipping options and delivery timeframes offered.

Australia

• Standard Shipping: This service is provided via Australia Post and typically takes 3 - 7 business days for delivery at a cost of $10 AUD.
• Express Shipping: Also through Australia Post, this option speeds up delivery to 1 - 3 business days. The cost is $12.50 AUD unless the order exceeds $150 AUD, in which case Express Shipping is free.
• VIP Shipping: Exclusive to Victorian and New South Wales metropolitan areas, this premium service via Star Track guarantees next business day delivery. VIP Shipping cannot be used for Post Box deliveries and comes at a cost of $16 AUD.

International

The final international shipping fees are calculated at checkout based on the delivery location and the weight of the package. These fees are exclusive of customs duties. Discounts are available for orders that meet certain price thresholds.

• Orders above $115 USD get free standard shipping.
• Orders above $175 USD are eligible for free express shipping.

The following provides a breakdown of international shipping options, estimated timeframes, and costs based on location:

• New Zealand:
  • SEKO Standard - 4 - 8 Business Days - $17 AUD
  • DHL Express - 2 - 5 Business Days - $20.50 AUD
• Asia:
  • SEKO Standard - 3 - 6 Business Days - $23 AUD
  • DHL Express - 2 - 5 Business Days - $27 AUD
• USA, Central & South America:
  • SEKO Standard - 8 - 12 Business Days - $16.99 USD
  • DHL Express - 2 - 6 Business Days - $20.99 USD
• Canada:
  • SEKO Standard - 8 - 12 Business Days - $16.99 USD
  • DHL Express - 2 - 6 Business Days - $20.99 USD
• UK:
  • SEKO Standard - 8 - 12 Business Days - $15.99 USD
  • DHL Express - 2 - 6 Business Days - $20.99 USD
• Europe, UAE:
  • SEKO Standard - 8 - 15 Business Days - $15.99 USD
  • DHL Express - 2 - 6 Business Days - $20.99 USD

CSB discount codes - what types are there?

Shoppers seeking to upgrade their wardrobes with unique and stylish pieces can take advantage of various discount codes available at the Crop Shop Boutique. These CSB discount codes offer fantastic savings for a range of customers. For instance, students can get a 10% reduction on purchases over $85, proving that style doesn't have to break the bank even for those on a tight budget.

Not only can students benefit from CSB discount codes, but all fashion enthusiasts can enjoy up to 30% off on selected sale items. This is a wonderful opportunity to snatch high-quality garments at a fraction of their original price. Additionally, if you're into coordinating sets, the store features a 15% off deal on Mix & Match items, encouraging customers to curate a personalized look.

For those who are new to the boutique, signing up for the newsletter comes with its own perks. Specifically, you'll receive a 10% discount code which you can apply to your purchase, keeping you in the loop with the latest trends while enjoying a welcoming discount.

Moreover, leggings start from a competitive $85, and new arrival pieces can be scooped up starting from just $50, which goes to show that CSB not only provides discounts but also highlight the boutique’s range of accessible price points. For orders of $115 or more, customers can benefit from free shipping, allowing you to splurge on more items without worrying about extra costs.

Even without specific discount codes, the Crop Shop Boutique invites customers to 'Save Huge this January', solidifying the brand's commitment to deliver discounts and cost-effective fashion solutions regularly. Whether you're refreshing your seasonal attire or seeking that special piece, discount codes at Crop Shop Boutique cater to diverse styles and budgets.

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