OneWorld Collection discount code - December 2024 - Picodi Australia

What do we know about OneWorld Collection?

OneWorld Collection specializes in Hamptons Style Furniture, offering an expansive array influenced by the classic elegance and coastal grandeur of the Hamptons lifestyle. The collection provides customers across Australia with a diverse array of furniture, lighting, and home decor options characterized by quality materials and sophisticated design.

The Hamptons style is renowned for its relaxed yet chic aesthetic, favoring light, airy color palettes, natural materials, and understated luxury. OneWorld Collection's range adheres to these principles, providing furnishings and decor that can transform any space into a serene and stylish sanctuary.

• Furniture options include sofas and armchairs, from two-seaters to chaises and modulars, armchairs, dining chairs, bar stools, ottomans, and benches.
• A selection of tables such as dining tables, coffee tables, consoles, hall tables, desks, and side tables.
• Bedroom furnishings, including beds, bed linens, headboards, bedside tables, dressers, and bedroom storage options.
• Versatile storage solutions like bookcases, shelving, bar carts, cabinets, media units, and sideboards and buffets.
• An array of home decor items including synthetic flowers and plants, cushions, throws, jars, vases, and more.
• Wall decor offerings like wall art, clocks, and mirrors.
• Lighting solutions ranging from hanging lights to lamps and floor lamps.

Additionally, OneWorld Collection extends beyond retail, with services like interior decorating and project collaborations. Integrated augmented reality (AR) technology allows customers to visualize products in their own homes before making a purchase.

OneWorld Collection's retail presence spans several locations in Australia, with stores in Belrose, Mile End, Mornington, Noosa, and West Gosford. It offers a retail trade program and wholesale services for Australian and New Zealand clients.

OneWorld Collection - how to complete a complaint and make a return?

Warranty
OneWorld Collection offers a 12-month warranty from the date items are received, with extended warranties for certain products as stated on the product page or by the consumer guarantee under the Australian Consumer Law. Hemisphere Diamond Members receive an additional 12 months of warranty on all items. Warranties are only valid if the membership is active at the time of purchase and are not applicable to items bought outside of the membership. In the case of handmade products, there are significant variations in composition and fragility. If an item is found to be faulty, a replacement or repair will be offered, and if this is not possible, a credit or refund can be issued providing claims are made within the warranty period with proof of purchase.

• Upholstery Warranty includes:
• 12 Months for standard manufacturing issues with fabric, stitching, and pillow back cushions
• 10 Years frame and foundation manufacturing warranty
• 3 Years seat cushion manufacturing warranty

Note that pilling, fading, and general wear and tear of sofas are not covered under the warranty.

A warranty claim can be made by completing a form, ensuring full details and images are included for assessment.

Change of Mind
For items in *original condition, a change of mind within 14 days of receipt allows for exchange or store credit. Large furniture items are excluded, and change of mind returns may be processed across retail showrooms or online. Transportation costs for change of mind will be borne by the customer. The discretion to accept returns outside the 14-day period lies with OneWorld Collection.

Original condition is defined as items in or equivalent to original packaging. A 20% restocking fee applies to unpacked or rewrapped items. Prior communication is required for organizing return delivery, and customers will receive a refund minus any staging fees, after the return is arranged. To initiate a return, contact customercare@oneworldcollection.com.au.

• Change of mind returns guidelines include:
• Process only within 14 days of receipt.
• Approved refunds to be processed to the original purchaser via original payment method.
• Shipping fees incurred.
• Restrictions apply to showroom returns for online orders.
• Items must be returned in 'as-new, resellable condition.
• Original packaging required, fees may apply otherwise.
• Non-applicable for Clearance items, reduced showroom items, bespoke/special orders, commercial orders, or certain conditions items.

For a change of mind return, contact is required within 14 days of order receipt at customercare@oneworldcollection.com.au. The team will facilitate return arrangements, including label provision and packing instructions. Post-inspection at OneWorld Collection premises, refunds less any fees will be processed using the original payment method.

Refunds
Refunds for approved returns are processed using the original purchase details after mandatory item inspection. This policy also applies to change of mind returns, with deductions for re-shipping or packaging fees not applicable to faulty or damaged items.

All goods must be suitably packaged for return, with original packaging highly recommended. A fee may apply if items are not returned in original condition or packaging.

Faulty or Damaged Products
Customers must report any faults, damages, or incorrect items within 48 hours of delivery. Claims reported outside this period will be assessed under warranty or at OneWorld Collection's discretion. For reporting, the email customercare@oneworldcollection.com.au should be used.

Cancellation of Orders
Orders can be changed or cancelled with at least 24 hours' notice before dispatch to avoid extra fees. A 20% restocking fee may apply to standard, stocked orders, while bespoke order deposits are non-refundable. If orders are already shipped, the cancellation will be processed as a return but freight charges will not be refunded.

Deliveries
Customers should provide a minimum of 24 hours' notice to reschedule deliveries. Additional delivery fees will be charged for missed deliveries or changes not communicated in advance.

How can you pay for an order in OneWorld Collection?

For customer convenience, a variety of payment options are supported, including American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.

OneWorld Collection - delivery costs and methods

OneWorld Collection offers various methods of order delivery catering to the convenience of the customer. Shipping methods include:

Standard Shipping to the Door: This service entails delivery of the item to the customer's door only. It is important to note that the item will not be carried inside the premises, upstairs, or beyond apartment lobbies. Assistance from a second person is recommended upon delivery to handle the received order. This service excludes assembly, adding covers and legs to sofas, or fixing items to floors, walls, and ceilings.

Standard Shipping to Room of Choice: With this service, the item is delivered inside the customer's residence to the room chosen by the customer. However, the service is limited to delivery only and does not include assembly, unpacking, or removal of rubbish. A second person's assistance may be required for handling the delivery further.

Premium Delivery (Unpack, Rubbish Removal & Assembly): This comprehensive service includes delivery of the item to the chosen room, where the delivery team will unpack the item, assemble it, and remove any packaging material. Please note that this service does not cover fixing or hanging items or rearranging other items within the residence.

• Delivery prices cover one delivery attempt only. Additional delivery dates might result in multiple charges.
• For areas outside Sydney requiring Premium Delivery, customers should contact the customer care team.



Dispatch details are as follows:

• Dispatch refers to the collection of the product(s) by the delivery or courier partner.
• For smaller items, normal dispatch time for in-stock items is approximately 2-3 business days, and various courier services are utilized for swift delivery.
• Larger furniture items, such as sofas or chairs, are dispatched within 4-7 days and are delivered by bulky goods delivery specialists, potentially leading to extended delivery times. Customers will be contacted by the team to schedule delivery.



Expected shipping times for larger furniture items in metro areas are as follows:

• Sydney Metro: Up to 7 days
• Central Coast & Newcastle: Up to 7 days
• Melbourne Metro, Brisbane Metro, Gold Coast, Sunshine Coast, Adelaide Metro: 10 to 14 days

Customers from other areas will be contacted once their item has been dispatched, and the customer care team is available for further information.




How items are shipped:

• Small items are shipped directly from the warehouse via various courier partners with tracking information provided.
• Larger items, such as furniture, are delivered by trusted local delivery partners, who will reach out to organize a delivery time and date.
• Some items are eligible for Free Shipping as marked and for certain specified postcodes.



Australian Shipping Rates:

• Shipping rates are calculated at checkout.
• A large network of providers allows customers to choose the best service and rate.
• Shipping calculator available in the shopping cart for postcodes in regional areas to determine if shipping applies.



Preparing To Receive Your Items:

• Delivery is provided to ground floors and one room of choice specified by the customer.
• Customers are prompted to check accessibility for large items, as deliveries do not include rearrangement or movement of existing furniture within the home.
• The delivery person will advise on an estimated timeframe during delivery, while unattended items left per customer's instructions will not be the responsibility of OneWorld Collection if lost or missing.
• Upon delivery, the items should be inspected for quantity and condition. Any discrepancies must be reported within 48 hours.

Note: OneWorld Collection does not offer international shipping at present.

For any queries or further assistance with shipping, the customer is encouraged to contact OneWorld Collection's customer service.

OneWorld Collection discount codes - what types are there?

Shoppers looking for luxurious and stylish home decor are in luck with the bevy of offers through discount code OneWorld Collection. For those looking to give their living space a fresh new look, discount code OneWorld Collection provides a generous discount with a $25 off on the first order above $149, an enticing incentive for new customers to explore their exquisite collection.

For members of the Club Hemisphere, there's a reason to rejoice with discount code OneWorld Collection offering a 20% discount on orders, alongside other exclusive benefits. And should a price beat opportunity arise, discount code OneWorld Collection ensures not only a price match but an additional 10% off the price difference, ensuring customers the best deal possible.

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Shoppers can simply browse and enjoy the fantastic offers waiting for them. The savings and style that come with discount code OneWorld Collection are ideal for those looking to elevate their interiors with OneWorld Collection's timeless elegance.