Ecovacs discount code - December 2024 - Picodi Australia

Ecovacs - general information

Ecovacs provides a variety of automated cleaning solutions designed to meet diverse household needs. These products are distinguished by their innovative technology and user-friendly features. The following outlines the range of products and technologies that Ecovacs offers to automate cleaning tasks:

Robot Vacuum Cleaners:

1. DEEBOT X2 OMNI: A high-end robotic vacuum cleaner that features a mop riser function and provides comprehensive floor cleaning.
2. DEEBOT T20 OMNI: An all-in-one device capable of vacuuming and mopping, offering a hands-free cleaning experience.
3. DEEBOT T10 PLUS: Designed to efficiently clean multiple surfaces, equipped with smart features for a thorough clean.
4. DEEBOT N10 and DEEBOT N10 PLUS: These models provide standard vacuuming and mopping capabilities and are suitable for regular maintenance cleaning.

Window Cleaning Robots:

• WINBOT W1 PRO: The first Ecovacs auto-spray window cleaner, designed to leave windows spotless without the need for manual labor.

Robotic Lawn Mowers:

• ECOVACS GOAT G1: This is the first robotic lawn mower from Ecovacs, offering a hassle-free and precise grass cutting experience.

Accessories and Bundles:

• Ecovacs provides accessory kits and bundles like the DEEBOT&WINBOT Bundle A and B to complement the cleaning robots.

The company emphasizes innovation in its product line, integrating features such as:

• Artificial Intelligence (AI) with Visual Interpretation technology for obstacle recognition, known as AIVI.
• An OMNI Station which serves as an all-in-one solution for auto-clean, self-empty, auto water refill, and hot air drying.
• The enhanced mapping technology called TrueMapping 2.0 for creating precise 2D and 3D maps of living spaces.
• OK YIKO, the first AI Voice Assistant from Ecovacs, designed to make home cleaning simpler and more intuitive.

Furthermore, Ecovacs provides comprehensive support and customer care:

• Price-match guarantee ensuring competitive pricing.
• A points and rewards system through the ECOVACS Club.
• Extended Australian warranty for certain models.
• Free shipping on orders over $69.99 and a 30-day return policy for customer satisfaction.
• Total service support including chat, email, or phone assistance.

To stay updated on new products, deals, and company news, customers can subscribe to Ecovacs' newsletter or connect through their social media channels.

How can one return an order from Ecovacs?

Returns and Exchanges Policy of Ecovacs Online Store

Customers are entitled to a 30-Day Refund or Exchange Period. To receive a full refund, the following requirements must be met:

• Original Receipt: Proof of purchase is required.
• Return Material Authorization Number (RMA Number): Must be obtained and clearly marked on the package and shipping label before returning the product. Products returned without an RMA will not be eligible for a refund.
• Original Packaging: The product must be returned with all original packaging.
• All Accessories: Any accessories that came with the product must be included in the return.

A full refund may be provided in the form of a full cash refund, an exchange of products, or store credits. Refunds are issued via the original form of payment. However, original shipping costs are deducted from the refund amount unless the product is defective. For payments made through Affirm, refunds will be processed via the same service.

Disclaimer: Returns for excessively worn, used, altered, or with malicious physical damage by customers, will not be accepted for a refund or exchange. Returns will not be accepted for credit after 30 days of the original ship date.

In the case of bundled products, should a refund be processed for one of the items, the bundle discount applied to the initial purchase will be voided, and the discount amount on remaining products will be subtracted from the refund amount.

For damaged or defective products, Ecovacs provides replacements with the same or a similar model of equal or better quality and performance. To initiate a replacement, contact customer service first at customerservice@ecovacs.com. Any replacements are processed after confirmation of the returned product.

Return shipping should be sent to the assigned address with the RMA Number and the customer must prepay the shipping fee.

Warranty Policy of Ecovacs

Ecovacs products purchased are warrantied to be free from defects in material and workmanship for 12 months from the date of purchase, subject to the terms of the standard warranty statement included in the product literature.

Limitations on Warranty: This warranty does not cover defects or damage resulting from improper installation, maintenance, use, abuse, unauthorized or customer-made alterations, use of non-supplied parts, or operation beyond product ratings and intended use. This warranty excludes all implied warranties, including merchantability or fitness for a particular purpose, to the extent allowable by law, and Ecovacs shall not be liable for any special, indirect, incidental, or consequential damages.

• Products not purchased from Ecovacs or its Dealers are not covered by warranty.

Detailed information on the warranty policy can be found at their warranty support webpage.

Ecovacs - payment methods

ECOVACS accepts a variety of secure and convenient payment methods.

• Credit Card: Buyers have the option to pay securely using a credit card. Supported credit card options include VISA, MasterCard, and AMERICAN EXPRESS. It is important to note that during the payment process, ECOVACS do not save any personal information or credit/debit card details. For more information regarding specific transactions, cardholders should consult their issuing bank.
• PayPal: Recognized as the most popular online payment method, customers will be directed to the PayPal payment page upon order placement. On this page, customers are required to log in with their PayPal account details, which includes their username and password. In instances where PayPal does not support the customer's currency, the amount will be converted into US dollars for the transaction.

What are the delivery costs and methods in Ecovacs?

Delivery Time:

• Orders are processed within 1-3 business days.
• Customers can expect delivery around 2-8 business days after shipment.
• Deliveries may take longer, especially during activities.
• A confirmation email with third-party tracking details is sent once a delivery is dispatched.
• Orders placed on weekends are scheduled for immediate shipment on Monday.
• For in-stock orders, tracking numbers are provided on the website.
• Merchandise is typically received within 2-6 days after being shipped.
• For pre-orders, the shipping date is referenced on the product page.

Shipping Cost:

• Shipping is free on all orders over AUD69.99.
• A shipping fee of A$9.99 is charged for orders less than AUD69.99.
• The shipping fee includes 10% GST in Australia.

Shipping Regions:

• Delivery is available to all places within Australia territory.
• Customers must provide a complete shipping address to ensure successful delivery.

What are the existing Ecovacs discount codes?

Shoppers on the lookout for amazing deals at discount code Ecovacs can expect a plethora of attractive offers. To start off, customers can unveil a 15% savings on the DEEBOT N10 PLUS with an exclusive discount code. It's a deal not to be skipped, especially for those seeking to bring home this advanced robotic vacuum.

Moreover, discount code Ecovacs ensures new customers feel welcomed by presenting a 5% reduction on their first accessory order. This incentive is particularly beneficial for users wanting to augment their cleaning arsenal with the latest gadgets from discount code Ecovacs.

In addition, there's a universal 5% off discount code applicable across the board, allowing for extra savings on any purchase. It's ideal for customers aiming to stretch their dollars further while shopping for their favorite cleaning tech.

Focusing on specific promotions, the Summer Sale is heating up with up to a $450 markdown on select models, including the DEEBOT X2 OMNI and the coveted bundle featuring the DEEBOT X2 OMNI & WINBOT W1 PRO.

Weekly deals at discount code Ecovacs are another source of joy, offering up to 30% off on selected items. It's the perfect time to track down deals on the latest models without needing a specific discount code.

Lastly, Ecovacs bestsellers are up for grabs starting from $799 and accessories from a mere $15, allowing customers to experience premium products at friendly price points.

• 15% off the DEEBOT N10 PLUS with discount code
• 5% off first accessory purchase with discount code Ecovacs
• Extra 5% off any purchase with discount code
• Up to $450 off during the Summer Sale at discount code Ecovacs
• Up to 30% off weekly deals without a discount code
• Bestsellers starting from $799
• Accessories starting from just $15

Remember, these offers are subject to change, and staying updated on the latest discount code Ecovacs promotions can ensure the best deals are never missed!