G-Star RAW promo code - February 2025 - Picodi Australia

General data about G-Star RAW

G-Star RAW is a leading fashion brand known for its emphasis on raw denim. The brand features premium denimwear and a wide range of apparel for men, women, and kids. Renowned for crafting denim jeans in various styles and fits, the collection spans across other clothing items such as jackets, coats, tops, and accessories.

Men's Collection

• Jeans (Slim, Skinny, Straight, Tapered, Loose)
• Pants & Cargos, Shorts
• Jackets & Coats (Winter, Puffer, Denim)
• T-shirts, Polos, Sweaters, Hoodies, Knitwear
• Footwear and Underwear
• Accessories

Women's Collection

• Jeans (Skinny, Boyfriend, Straight, Loose, Bootcut, Flare)
• Pants & Cargos, Skirts, Shorts
• Jackets & Coats
• Dresses, Jumpsuits
• Shirts, Blouses, Tops, T-shirts
• Sweaters, Hoodies, Knitwear
• Footwear and Accessories

Kid's Collection

• Boys and Girls Denim and Apparel

G-Star RAW also provides a Jeans Fit Guide for both men and women to help find the perfect pair of jeans.

Sustainability is key in G-Star RAW's philosophy, under RAW Responsibility focusing on People, Planet, and Philanthropy, with initiatives such as the manufacturing map and reporting strategies.

1. Up to 50% off sales for men, women, and kids
2. Free shipping for subscribers and free returns on full-price products

Engage with G-Star RAW's vibrant social media presence for the newest trends and styles.

How to return an order in G-Star RAW?

G-Star RAW offers a 60-day return policy for items returned in the original country of purchase. For orders containing only discounted items, buyers bear the direct cost of return, which will be deducted from the refund of the purchase price or billed if the purchase price has not yet been paid. However, if the order includes full-price products, return costs are covered by G-Star RAW and will not be deducted from the refund. Products must be unused, undamaged, and with tags and/or labels attached. Underwear and face masks are not accepted for returns.

Returning items must have the original label and packaging and can be returned within 60 days after receipt. Items can be tried for fit and model expectations, with the exception of underwear and face masks. Returned items cannot be exchanged, and upon receipt, G-Star RAW will reimburse the payment to the original payment method. Detailed information on the Returns policy is provided on the invoice. Shoes must be returned in an additional box, as G-Star RAW reserves the right to send items back to the customer if they appear worn, washed, or damaged beyond production flaws.

Returns can be processed through one of the 1,700 DHL Service Points, and customers are advised to obtain a return receipt. It is required to complete the attached return form and include it in the return package. The reimbursement process to a bank or credit card usually takes 2 to 3 weeks after the return has been dropped off. Returning an item without the original box is permissible as long as it is repackaged in sturdy packaging. Delivery costs are only reimbursed when an entire order is returned.

Returns Policy:

• All G-Star purchases can be returned within 60 days.
• Buyers must bear the direct costs of return for orders with only discounted items.
• Orders containing full-priced items are eligible for free returns.
• Underwear and face masks cannot be returned.
• Items must be in their original condition with labels and tags intact to be eligible for a return.
• No exchanges are offered; a return and a separate new order are necessary for different sizes or products.
• Delivery costs for the returned items will only be reimbursed if the entire order is returned.
• Reimbursement occurs within 2 - 3 weeks after the return has been dropped off, with the amount credited back using the original payment method.

Return Processing:

• Return items to a DHL Service Point and request a return receipt.
• Include the completed return form in the return package.
• Returns may take up to a week to reach the distribution center.
• The amount refunded will be visible in the customer's account within 3 - 5 business days after processing the return, depending on the payment method used.
• If returning shoes, place the original shoe box within another box.

How can you pay for an order in G-Star RAW?

G-Star RAW offers a variety of payment methods to ensure a convenient shopping experience. Detailed information about each payment option is provided to customers during the purchase process.

Accepted Payment Methods:

• Visa, Mastercard, and American Express: These credit cards are accepted and secured with SSL (Secure Socket Layer) technology. Prior to order shipment, a pre-authorization is placed on the card, which is not an actual charge. Upon order dispatch, the final amount is charged. Should the order be canceled, any holds on the card are removed within a few business days, subject to bank processing times.
• PayPal: Customers can use PayPal for purchases by logging into their PayPal account when prompted at the checkout.
• Klarna: This service allows payment to be made after receiving the goods. Customers will receive a payment overview from Klarna via email, with 30 days to complete the payment.
• Bancontact / Mister Cash: This method provides a secure online payment environment for quick transactions.
• SOFORT Banking: This method enables a bank transfer via internet banking, just like a standard online bank transfer.

For security during online transactions, G-Star RAW utilizes SSL encryption to protect personal and payment data.

Maximum Order Amount:

Some payment methods may have a maximum order amount restriction. However, for payments with credit cards such as Visa, Mastercard, and American Express on G-Star.com, there is no limit set for the transaction amount.

Using Voucher Codes:

Voucher codes can be applied to your purchase during the checkout process. After clicking on the shopping cart, an option will be provided to enter the voucher code. Terms and conditions apply to the use of discount vouchers, including potential restrictions on sale items, selected items, and a defined minimum or maximum order value.

Online Payment Security:

G-Star RAW ensures the safety of online payments through the use of SSL technology, which encrypts sensitive data before transmission over the Internet. This preemptive security measure safeguards information from being compromised during the submission process.

Invoice Receipt:

Following the processing of an order, an invoice is sent via email with details of the purchase as a demonstration of G-Star's commitment to sustainability, suggesting affiliated sustainability projects for further information.

Additional Information:

G-Star RAW provides additional support and details concerning payment security, product authenticity, and brand protection with external support from partner organizations available for contact on specific inquiries regarding payment authenticity and fraud prevention.

Delivery costs in G-Star RAW

Order delivery for G-Star RAW encompasses several key processes to ensure customer satisfaction. Orders can be tracked in two distinct ways. Firstly, customers can log into their G-Star RAW account, navigate to "My Account", and then to “My Orders” to view the shipment status. A completed status signifies that the order has been fully processed, and a status of “shipped” indicates dispatch, with a link containing the Track & Trace (T&T) number for real-time tracking. This link redirects customers to the courier's website, where detailed tracking information is provided. However, tracking becomes active only when the courier has received the package. Secondly, customers receive a shipping confirmation email that includes a tracking link once the package is dispatched.

If no one is available to receive the delivery, DHL will retry delivery. Packages are delivered from Monday to Saturday. A missed delivery results in the parcel being sent back to a DHL depot, where it awaits another delivery attempt. Should the second attempt fail, a notice is left indicating the designated DHL Parcelshop location where the customer can collect the parcel.

The expected delivery timeframe is 3-4 working days. However, dispatch times may be extended during sales events. To ensure delivery before the Christmas holidays, orders should be placed by the 19th of December.

G-Star RAW limits delivery to addresses within the same country as the Online Store and does not accept orders to P.O. boxes. Orders can be shipped to various addresses, such as homes or offices, but cannot be delivered abroad or to stores in different countries.

Additionally, G-Star RAW targets high standards in environmental responsibility by partnering with DHL Express GoGreen. This service offsets greenhouse gas logistics emissions by investing in climate protection projects. The emission calculations and offsetting are verified by Société Générale de Surveillance SA (SGS) following the GHG Protocol for Products, the European Standard EN 16258, and ISO 14064 standards.

Order Tracking:

• Tracking via G-Star account: Check shipment status under "My orders" after logging in.
• Tracking via email: Shipping confirmation email with a tracking link upon dispatch.

Missed Delivery Handling:

• Second delivery attempt by DHL after initial missed delivery.
• Option to collect from a designated DHL Parcelshop after missed attempts.

Delivery Costs and Time:

• Standard cost: 30 PLN, with free shipping on orders over 500 PLN.
• Delivery within 3-4 working days.
• Extended dispatch period during SALE events.
• Holiday delivery: Order by the 19th of December for pre-Christmas delivery.

Delivery Address Restrictions:

• Delivery within the country of the Online Store.
• No deliveries to P.O. boxes.
• No international or store delivery options.

Environmental Impact:

• Climate protection projects with DHL Express GoGreen.
• Verified emission calculation and offsetting by SGS.

What are the existing promo codes and promotions in G-Star RAW?

At promo code G-Star RAW, savvy shoppers can find a variety of enticing offers to enhance their wardrobe without breaking the bank. For example, customers can enjoy a significant discount of 10% off their first order, coupled with the benefit of lifetime free shipping as an added bonus for subscribing to the newsletter. This particular offer is applicable solely to full-priced items, ensuring that you can save on the latest fashion pieces.

During sale periods, individuals can capitalize on discounts reaching up to 20% off selected sale items, making it an ideal time to snag high-quality apparel for less. Beginning shoppers may find enticing deals with new arrivals starting from as low as $75, and for denim enthusiasts, the iconic G-Star RAW denim collection begins at just $80.

Moreover, promo code G-Star RAW does not forget about the convenience of online shopping, offering free shipping on orders over $75, ensuring that your stylish selections are delivered to your doorstep with no additional costs. Should you have second thoughts about your purchase, the store provides a hassle-free returns policy, allowing you to return your order for free within a specified 30-day period provided the conditions are met.

In summary, promo code G-Star RAW is a go-to destination for fashion-forward individuals seeking to add high-quality, trendsetting pieces to their collection, all while enjoying the perks of promo code, enticing discounts, and customer-friendly policies.