Nicky Kay promo code - December 2024 - Picodi Australia

What do we know about Nicky Kay?

Nicky Kay is an apparel brand that combines luxury with performance, offering a range of stylish and functional athleisure wear for fitness enthusiasts. The brand's focus on sustainability is evident in their collection which includes environmentally friendly options.

The product line at Nicky Kay consists of a variety of clothing items designed for both comfort and style. Customers can browse through several categories including:

• Tops: This category encompasses a selection of athletic tops including:
  • Sports bras – designed for support and comfort during workouts
  • Jackets & Jumpers – offering both warmth and style
  • T-shirts – perfect for casual wear or fitness activities
• Bottoms: Features different styles of bottoms such as:
  • Leggings – including seamless variations for a sleek look
  • Shorts – available in different lengths like the 4" Seamless Biker Shorts
  • Sweatpants – catering to a relaxed fit
• Sets: Coordinated outfits combining tops and bottoms for a complete look

Highlighted Products:

• Ariana Long Sleeve Zip Up - Taupe priced at $120.00 AUD
• Seamless Leggings - Taupe available for $110.00 AUD per unit
• Organic Cotton Cropped Sweatshirt on sale for $99.00 AUD
• Seamless Long Sleeve Top - Black priced at $105.00 AUD
• 4" Seamless Biker Shorts - Walnut costing $89.00 AUD
• Organic Cotton Zip Jumper available at $165.00 AUD
• 7" Seamless Bike Shorts offered in colors like Olive Green and Walnut, each priced at $89.00 AUD

The current seasonal color highlight is Walnut, which is featured in items like the Ribbed Biker Shorts. Shoppers can explore the latest styles and see them in action on their 'Latest Looks From The Gram' section which offers direct access to the shop for the displayed items.

Customer Care

Contact Information: For assistance, size guidance, shipping details, FAQs, return policies, and privacy practices, Nicky Kay provides resources to ensure a smooth customer experience.

Complaints and returns in Nicky Kay

Exchange/Returns Policy – Nicky Kay

For customers not fully satisfied with their purchase, the option to exchange or return items is available under certain conditions. These conditions include:

• Products must be returned within 28 days of purchase for orders placed within Australia, and within 40 days of purchase for international orders. Returns attempted outside of these timeframes will not be accepted.
• The original Nicky Kay tags must remain attached and in good condition. Items with removed tags are not eligible for return.
• Items need to be in unworn, unwashed, and otherwise unused condition.
• All garments will undergo inspection, and items that have been damaged or stained will not be eligible for exchange or refund.
• Items purchased during sale periods are only eligible for exchange or credit note, not a refund. Final sale items are not eligible for return, exchange, or credit note under any circumstances.

Nicky Kay reserves the right to refuse a refund or exchange if the returned items do not meet the policy requirements after inspection. Denied items will be sent back to the customer.

How to return or exchange:

1. Ensure all tags are attached and the item is in the original condition as per above stipulations.
2. Contact the customer service team via email at customercare@nickykay.com.au to inform them of the intention to exchange or return. The customer service will provide an exchange/return form to be completed and returned via the same email.

Customers are responsible for the shipping costs of returns/exchanges, which are non-refundable. Nicky Kay does not provide return/exchange labels, and it is advised that items be sent via registered or express post with a tracking number. In the case of exchanges, if the desired item is not available in stock, an alternate garment or refund will be offered, provided the item meets the return conditions.

Refunds are issued only for the original purchase amount of the item, excluding any associated shipping costs, and under conditions such as inability to deliver the ordered item, receipt of a faulty/damaged item, or if the incorrect item was sent. These refunds will occur as reversals of the original payment method, processed within 1-2 days of receiving the returned item, though customers should allow up to 14 days for the transaction.

It is important to note:

• There are no exchanges or refunds on items bought on sale or with a discount voucher/code.
• Refunds are offered only for full-priced garments, excluding any shipping fees from the initial purchase or the return.
• Exchanges are contingent on the availability of the desired item.

If customers have additional questions regarding the process, contact can be made via email at customercare@nickykay.com.au.

Faults in items should be reported within 48 hours of receipt, including an image of the fault when possible. Items damaged through wear and tear, or those that have been altered or attempted to be repaired by the customer, are not considered faulty and will be refused. Confirmation of a faulty item will lead to a processed refund or exchange, along with a refund on postage.

What are the delivery costs and methods in Nicky Kay?

Nicky Kay offers several options for order delivery:

• Within Australia, standard shipping is provided free of charge with an estimated delivery time of 2 to 7 business days.
• Australia Post express shipping comes at a cost of $10 and aims to deliver within 1 to 3 business days.
• For New Zealand, express shipping is available at a fee of $10, estimated at 2 to 4 business days for delivery.
• If spending over $200 in New Zealand, express shipping is offered free of charge, also within 2 to 4 business days.
• Express shipping to the rest of the world is conducted through DHL express at a rate of $20, taking approximately 3 to 5 business days, with complimentary shipping on orders over $250.

All mentioned shipping rates are denominated in Australian Dollars.

Important Note: Customers must cover any import taxes and customs duties that may apply. Additionally, international orders will not be shipped to PO boxes.

When it comes to returns:

• A full refund is issued on all full-price items.
• Store credit is provided for both full-price and sale items, except for final sale items which are not eligible for return unless they are faulty.
• A 30-day returns policy applies, which should be reviewed for further details.

Nicky Kay promo codes - what types are there?

Shoppers looking to save at promo code Nicky Kay can find a selection of offers and promo code to utilize. For those who sign up for the store's newsletter, a welcome offer of 10% off your first purchase is available, ensuring a discount with the next order. This is an excellent way to indulge in a shopping spree without paying the full price.

For regular customers, the store occasionally releases a promo code that provides an extra 10% off on purchases. These promo code are typically applied at checkout, allowing for immediate savings on a wide range of products.

In addition to these promo code, promo code Nicky Kay has promotions such as the January Savings event, where customers can find the best deals of the season. Free delivery is also offered for orders over $100, making it easier and more cost-effective to shop online.

The sale section of promo code Nicky Kay doesn't disappoint either – shoppers can find discounts of up to 30% off on selected items like leggings and sweatshirts. Finally, for those looking for the newest styles, the store presents new arrivals with prices starting from $90 and tanks & tees beginning at $80, providing fashionable options for every budget.

• Sign Up & Save: Get 10% off with newsletter sign-up
• Additional Savings: Take an extra 10% off with a special promo code
• Big January Savings: Seasonal discounts available
• Free Delivery: For orders exceeding $100
• Up to 30% Off Sale Items: Discounts on select apparel
• New Arrival Deals: Shop new items starting from $90
• Tanks & Tees Offers: Prices starting at just $80

Please remember that the promo code and promotions mentioned are subject to change and it is advised to check promo code Nicky Kay for the most current offers and terms.