LVLY discount code - December 2024 - Picodi Australia

LVLY - general information

LVLY is an Australia-based florist service renowned for its versatile offerings and exceptional same-day delivery service, catering to various occasions and preferences. LVLY presents a sprawling selection of flowers that include seasonal blooms, native Australian flowers, single variety bunches, roses, and sympathy flowers. There is also an option to purchase flowers along with a vase and subscribe to their flower services for regular deliveries.

The gifts section is organized with precision, making it simple for customers to shop by the occasion. The range covers occasions such as birthdays, sympathizing gestures, wellness, celebrations like anniversaries, Valentine’s Day, and more. Notably, LVLY provides a diversity of products like dessert and explosion boxes, a variety of food and drink options, baby gifts, personalized items, plants, and bridal gifts. Customers can also build their own unique gift sets from the available selection.

LVLY is substantial when it comes to budget-based shopping with categories of gifts under $100, between $100 - $150, $150 - $200, and luxury offerings that extend beyond $200. To ensure customer convenience, LVLY supports multiple delivery options, promising same-day delivery services seven days a week in major metropolitan areas like Sydney, Melbourne, Brisbane, and more, with next-day options available to other national locations.

The store’s remarkable guarantees, such as the 'Zero Waste Promise' and a '100% Happiness Guarantee,' set LVLY apart. With commendable sustainable practices, LVLY makes an effort to sell locally sourced flowers to ensure lower flower miles, reduced pesticide use, and the overall longer-lasting freshness of their bouquets. The brand also donates unsold posies to local aged care homes and hospices, reinforcing its community and eco-conscious values.

• Most Wanted Gifts: An array of highly-rated products, notably Flower Jars, Bobbi Lockyer X LVLY + Native Posy, and the Sweet Explosion Box + Flowers, are available, with ratings and reviews accessible to guide purchase decisions.
• Customer Favorites: Customizable options like 'Make It Personal - Flower Jar + Picture' and 'Personalised Plant + Pot Lucky Dip' allow for a more intimate gifting experience.
• Featured Collections: Florist’s Pick and seasonal collections like ‘Blushing Beauty’ for specially curated flower arrangements.

In addition to nationwide delivery, LVLY caters to requests for staff picks, and novel concepts like explosion boxes, ensuring that surprise elements and joy are integral parts of the gifting process. For those desiring to construct a personalized gift bundle, the 'Build Your Own' feature serves as a toolkit for creative customers.

LVLY’s business practices have garnered attention from reputable media outlets such as Harper's Bazaar, Concrete Playground, and The Urban List, enhancing their status as a chic and user-friendly service. Lastly, LVLY provides an outlet for customer engagement through its VIP program, offering exclusives and first-looks at new products, and invites feedback to maintain service standards.

For articles, corporate gifting, subscription management, and further customer service, LVLY maintains informational resources and assistance through a dedicated blog, FAQ, and contact options. Acknowledging cultural sensitivity, LVLY respects the Traditional Custodians of Australia, paying homage to the rich heritage and the indigenous communities of the country.

LVLY - how to complete a complaint and make a return?

LVLY Complaints and Returns Policy Overview

Order Cancellations

• Cancellations with at least 24 hours’ notice are subject to a full refund.
• With less than 24 hours’ notice, store credit is provided instead of a refund.
• Once an order is dispatched and out for delivery, it cannot be canceled.

Order Modifications

• Changes to delivery date, message, delivery address, and recipient name are possible.
• Notifying LVLY via the Contact Us form as soon as possible is necessary for modifications.
• If the incorrect delivery information is provided and the gift has been dispatched, a re-delivery fee will apply.
• Changes are only guaranteed when made at least 24 hours before the delivery date.

Issues with Delivered Orders

• If the flower arrangement arrives with broken or damaged stems, LVLY is committed to making it right.
• Contacting the Customer Care team is recommended if the product is not 100% satisfactory.

Delivery Concerns

• In instances of providing incorrect delivery instructions, LVLY cannot take responsibility for a failed delivery and a re-delivery fee may be incurred.
• If flowers are included and cannot be redelivered, an additional charge of 50% of the original order cost plus the re-delivery fee is needed.
• Should the gift get delivered to the post office, redelivery cannot be arranged.
• Any issues with delivery should be reported to LVLY customer service team promptly.

Delivery Miscommunication

• If a gift is reported as delivered but not received, it is advisable to check with neighbors, reception areas, concierge desks, or the local post office.
• If the order still cannot be found, contacting the Customer Care Team is necessary.

Refund Policy

• No specific information on refund policies beyond cancellations is included in the FAQs.

Note: For all complaints or concerns regarding orders, deliveries, or products, LVLY advises reaching out directly to their Customer Care team to receive assistance and resolve matters efficiently.

How can you pay for an order in LVLY?

LVLY allows the use of Afterpay as a payment method. Below is a detailed description of how one can use Afterpay for purchases:

1. Add items to the cart.
2. Select Afterpay as the payment option at the checkout.
3. Signup or use an existing Afterpay account.
4. Once payment is approved, the process of packing and dispatching the order on the chosen delivery date begins.

For more information about Afterpay and the terms and conditions of use, a URL is available that directs to http://www.afterpay.com/terms.

In the context of discounts and offers, if a customer has a discount or coupon code that they would like to use, it can be entered in the coupon box at checkout. For mobile users, this option can be accessed by clicking on the 'Show order summary' dropdown. It's important to check the terms and conditions of the offer and its expiration date as only one coupon can be used at a time. It is also noted that if a code is forgotten to be added, the discount cannot be refunded retrospectively.

To become a LVLY VIP and receive exclusive offers and free gifts, customers have the option to sign up in the footer of the website.

In the unfortunate event of encountering problems on the website, which may hinder or prevent payment, customers are encouraged to check the internet connection, try using a Chrome browser, and ensure that all required fields when ordering have been selected or filled in. If issues persist, customers can get in touch with the LVLY customer care team for assistance. Customers are advised to provide as much detail as possible regarding the issue, including the type of device being used, any error messages received, the specific part of the site where the problem is encountered, and the action being attempted at the time of the issue.

What are the delivery costs and methods in LVLY?

LVLY offers a variety of delivery methods to cater to different locations and preferences. The delivery options vary based on location, with services including same-day and next-day delivery. Specific details about each delivery method are as follows: Same-day delivery is available seven days a week in certain areas, provided the order is placed by the specified cut-off time. This premium service ensures quick and reliable delivery on the same day the order is placed. The areas serviced for same-day delivery include Sydney, Wollongong, Central Coast, Melbourne, Geelong, Mornington Peninsula, Brisbane, Gold Coast, Perth, and Fremantle. For Adelaide, same-day delivery operates from Monday to Saturday. Next-day delivery caters to locations outside the same-day delivery zones. This service is noted for its reliability, with most deliveries arriving within one working day, but it can take up to three working days depending on courier partner schedules. Delivery to hospitals is possible, with couriers delivering directly to wards or reception areas where permitted. Due to COVID-19, there may be restrictions or refusal of deliveries to certain hospitals. The delivery fees vary and are added during the checkout process. These fees are dependent on the location of the delivery, with a range mentioned from $20.95 to $24.95 for national deliveries and starting from $22.95 for same-day hand-delivered services. Once an order has been dispatched, customers receive a notification with an estimated delivery window via email and SMS. For gift deliveries, a confirmation email is sent once the delivery has been completed. Should incorrect delivery instructions be provided, LVLY is not responsible for the failed delivery. However, arrangements for re-delivery can be made, though this will incur a re-delivery fee. In cases where flowers were part of the order that couldn't be delivered due to an incorrect address, an additional charge may apply to replace the original flower posy. Deliveries are carried out up to 9 PM, and the delivery process does not require a signature, as there is an authority to leave the deliveries if no one is present to receive them. Couriers will attempt to leave the gift in a safe location or with neighbors, a concierge, or a mailroom. If a delivery cannot be completed safely, the item is taken back to the LVLY headquarters or, for national deliveries, left at the local post office with a notification card for pickup. LVLY does not deliver to PO boxes within the same-day delivery areas, and in some regional or rural areas, gifts may be delivered directly to the post office for collection. Delivery days include Monday through Sunday for various locations, with some limitations on public holidays and certain cut-off times. Delivery availability on the calendar may be grayed out due to missing the order deadlines, processing time requirements, or sold-out inventory for specific dates. For any delivery issues, customer service can be contacted for support and resolution. If an order is late or hasn't been delivered by the expected date, there are provisions to investigate and potential options for redelivery with or without additional fees. --- The delivery methods have been described along with the provided contingency plans and considerations for encountering issues with the delivery process. It includes the serviceability of locations, delivery fees, and procedures to be followed post-dispatch. However, this overview does not include the actual flower arrangement or gift packaging details, focusing exclusively on the delivery element as requested.

What discount codes and promotions are available in LVLY?

Shoppers eager to save on their next LVLY purchase will be enthused to discover a variety of discount code LVLY. For example, there are often promotions allowing customers to grab up to 60% off their orders. Prospective buyers should keep a look out for specific discount code letting them enjoy substantial savings, such as markdowns on drink gifts starting from $100, or savor the chance to pick up gifts suitable for all occasions with prices kicking off from $80.

Those searching for popular gift options can take advantage of discount code LVLY to buy the most wanted gifts from as low as $70, or adorn their spaces with beautiful flower jars beginning at the same accessible price point. Seasonal flowers, which often carry a sense of timeliness and freshness, are also available from $65, presenting a thoughtful and affordable gifting option or personal indulgence.

LVLY doesn't only cater to one-time purchases; by signing up to their newsletter, customers can receive an array of discount code LVLY directly to their inbox. Moreover, January offers specifically do not require a discount code and yet offer an array of attractive deals, proving that LVLY is dedicated to providing value to their customers throughout various seasons and occasions.

• Up to 60% off: Incredible discount code LVLY offer substantial savings on a wide range of LVLY products.
• From $100 Drink Gifts: Select from an array of drink gifts with discount code LVLY starting at just $100.
• From $80 Gifts For All Occasions: Utilize discount code LVLY to purchase thoughtfully curated gifts from just $80.
• From $70 Most Wanted Gifts: Engage in the delight of gifting with the most sought-after discount code LVLY, with options from $70.
• From $70 Flower Jars: Revel in the simplicity of picking out flower jars with discount code LVLY for as low as $70.
• From $65 Seasonal Flowers: Celebrate the seasons with fresh blooms, available with discount code LVLY from $65.
• Newsletter Sign Up: Gain access to exclusive discount code LVLY by subscribing to the LVLY newsletter.

Please note that these offers are subject to change or expiration, so it is advisable to check regularly for the latest discount code LVLY to obtain the best deals at LVLY.