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AirHelp is a service designed to assist air passengers in claiming compensation for disrupted flights. Whether it's a delay, cancellation, or overbooking, AirHelp helps passengers navigate the often complicated process of claiming the compensation they're legally entitled to. Founded in 2013, AirHelp has quickly become one of the world's leading advocates for air passenger rights, operating across more than 30 countries and partnering with numerous airlines.

**The Problem AirHelp Solves**

Air travel is fraught with unpredictability, and flight disruptions are a common occurrence. However, most passengers are unaware of their rights or find the process of claiming compensation too daunting. The European Union Regulation EC 261/2004 stipulates that passengers are entitled to compensation ranging from €250 to €600 for flights delayed by more than three hours, canceled flights, or instances of denied boarding due to overbooking. Similar regulations exist in other jurisdictions, but the actual claiming process is typically complicated, requiring passengers to deal with bureaucratic hurdles and legal technicalities.

**How AirHelp Works**

AirHelp simplifies the process of claiming compensation through a user-friendly platform. Passengers provide details of their disrupted flight on the AirHelp website or mobile app. The platform then assesses the eligibility of the claim based on current regulations. If the claim is valid, AirHelp handles all aspects of the process, from contacting the airline to pursuing legal action if necessary. This comprehensive service removes the hassle for passengers and increases the likelihood of a successful claim.

**Advanced Technology and Expertise**

The service leverages advanced technology to streamline the claims process. AirHelp's database is equipped with extensive flight data, including historical flight statuses, weather conditions, and other relevant information that can substantiate a claim. Additionally, AirHelp's team of legal experts ensures that every claim is backed by a solid understanding of the applicable laws and regulations. This combination of technology and legal expertise significantly boosts the success rate of claims.

**Transparency and Fairness**

One of AirHelp's core principles is transparency. Passengers are kept informed at every stage of the claim process. The service operates on a contingency fee basis, meaning AirHelp only charges a fee if the claim is successful. This fee is a percentage of the compensation received, ensuring that passengers do not incur out-of-pocket expenses when filing a claim. The exact fee is clearly communicated upfront, so there are no hidden costs or surprises.

**Customer Support and Global Reach**

AirHelp offers robust customer support to assist passengers with their queries and concerns. The support team is available through multiple channels, including email, chat, and phone, ensuring that help is accessible whenever needed. With a presence in over 30 countries and support for multiple languages, AirHelp is equipped to assist passengers from diverse backgrounds.

**Impact and Recognition**

Since its inception, AirHelp has helped millions of passengers claim compensation, recovering hundreds of millions of euros in the process. The service has received widespread recognition and numerous awards for its innovative approach to air passenger rights. AirHelp's success has also raised awareness about air passenger rights globally, encouraging more passengers to claim the compensation they deserve.

In summary, AirHelp is a valuable service for air passengers facing disrupted flights. By combining advanced technology, legal expertise, and a commitment to transparency, AirHelp simplifies the claims process and ensures passengers receive the compensation they are entitled to. This makes air travel a bit less stressful and a lot fairer for everyone.