Croma coupon code - January 2025 - Picodi India

Croma – what do we know about it?

Croma Electronics is a retail chain for electronic and durable goods in India. Featuring a wide selection of products, Croma offers various electronic items from home appliances to personal gadgets.

Shoppers can explore a diverse range of products:

• Smartphones: The store features the latest models from top brands like Apple, Samsung, and OnePlus.
• Laptops: Options include high-performance gaming laptops to portable ultrabooks from brands such as HP, Dell, and Lenovo.
• Televisions: From high-definition (HD) TVs to 4K Ultra HD smart TVs, Croma houses an extensive selection catering to different preferences.
• Home Appliances: Buyers can find everything from refrigerators and washing machines to air conditioners and kitchen appliances.
• Audio Devices: The store offers a variety of audio equipment such as speakers, headphones, and home theatre systems.

Apart from the primary categories, Croma also provides:

1. Personal care appliances like hair dryers, trimmers, and grooming kits.
2. Camera equipment, including DSLRs, lenses, and accessories for photography enthusiasts.
3. Fitness bands and smart watches from different brands to help monitor health and fitness activities.

Moreover, Croma adheres to providing a seamless shopping experience with features such as:

• Easy EMI options
• Product insurance
• Extended warranty programs

With a focus on electronic essentials, Croma aims to fulfill the tech-related needs of a broad consumer base.

Croma - how to complete a complaint and make a return?

• Products are returnable within the return window mentioned on the product detail page if the product is damaged, has any missing parts or accessories, is defective, or is different from the description.
• Customers can request a replacement, unless otherwise stated on the product detail page.
• Product Condition for Replacement:
  • The product was not damaged in the customer's possession.
  • The product is not different from what was shipped to the customer.
  • The product is returned in original condition with the brand/manufacturer box, MRP tag intact, user manual, warranty card, and all in-the-box accessories.
• If the return or refund window has been exhausted, the product will be repaired as per the brand's warranty terms.
• Personal information must be removed from digital products before returning or replacing them. Croma is not liable for any loss or misuse of such information.
• Products are not eligible for return if the customer experiences buyer's remorse, which includes change of mind or incorrect product/model/color ordered.
• Products labeled as 'Non-Returnable' or 'Non-Replaceable' on the product detail page are not eligible for return or replacement.
• Refunds will be processed within 2 working days once the product is received by Croma. The applicable refund window may vary from 7 to 8 working days, depending on the payment mode used during purchase.
• Free gifts are not eligible for return and do not come with any warranty.
• Products collected from the store by the customer and reported damaged are not eligible for return or replacement.
• Personal care products are not returnable or replaceable due to hygiene concerns.
• Croma reserves the right to modify the terms and conditions without prior notice, and any dispute falls under the jurisdiction of the Court at Mumbai.
• Service facilitation charges apply for all carry-in products accepted on GAN at store.

The following conditions make products ineligible for return or replacement:

• Buyer’s remorse, such as change of mind or ordering the incorrect product/model/color.
• The product has been installed or used and functions as specified by the brand.
• Product has missing serial number/IMEI number, or has been tampered with.
• Product relocated from the initial delivery address for installation/demonstration.
• Issues with the product are software-related, or the performance does not meet expectations (e.g., heating or lagging issue).
• Primary packaging of large appliances that require demo & installation has been opened by the customer.
• Replacement/Refund is not applicable for any software-related problems.

Return/Replacement Applicable Window:

7 days for products including:

• Mobile Phones
• Laptops
• Tablets
• Desktops
• Cameras
• Vacuum Cleaners
• OTG
• Water Dispensers
• Kitchen Appliances
• Bluetooth Speakers
• Other Accessories
• Electric Chimneys
• Gas Stoves
• Hobs
• Water Purifiers
• Dishwashers
• Built-in Microwave Ovens
• Microwave
• Flour Mills
• Home Theatres
• Sound Bars
• Air Conditioners
• Refrigerators
• Washing Machines
• Dryers
• Geysers
• Televisions (LED)

For detailed category-based return policy, defective/wrong product handling, damaged product/missing parts or accessories handling, and returns methodology, visit the product detail page for specific instructions.

What payment methods does Croma accept?

Payment Methods at Croma:

• Credit/Debit Cards including:
  • Visa
  • MasterCard
  • Rupay
  • Maestro
  • American Express
  • Diners


• Internet Banking


• EMI (Equated Monthly Installment) with cards from:
  • AMEX
  • AXIS
  • CITI
  • HDFC
  • HSBC
  • ICICI
  • INDUS
  • KOTAK
  • RBL
  • SBI
  • SCB
  • YES


• UPI


• Wallets including:
  • Freecharge
  • Mobikwik
  • PayTM


• Gift Cards:
  • Croma Gift Card
  • Gyftr vouchers

EMI Purchases:

EMI (Credit Card) stands for 'Equated Monthly Installment'. The option is available only on credit cards issued by the following banks. EMI eligibility, payment tenure, and refund rules are solely on the internal discretion and approvals of the issuing bank.

No Cost EMI:

No cost EMI is an offer where bank interest charges will be provided as an upfront discount, or as deferred cashback depending on the bank. No Cost EMI is available on selected credit cards and products.

Bank Interest Rates for EMI:

The interest rates vary by bank and are displayed at the time of completing the transaction. An indication of EMI plans for a purchase can be found on the payment page.

Issues with EMI Transactions:

If an EMI transaction is not converted or the sum total of EMIs is more than the order value, customers are advised to contact their issuing bank for assistance.

Additional Information on EMIs:

• Eligibility criteria and minimum order value for EMI transactions depend on the issuing bank.
• Interest will be charged by the bank for EMI transactions.
• Terms such as pre-closure fees or late payment fees may be applicable based on the bank's policy.

Gift Cards:

Customers can purchase Physical and Electronic Gift Cards from Croma. The following conditions apply:

• Physical Gift Cards are available for purchase at stores but currently not online at Croma.com.
• Electronic Gift Cards can be purchased on Croma.com.
• Gift Cards can be reloaded at Croma stores only.
• Both Physical and Electronic Gift Cards can be redeemed multiple times until expiry at Croma stores and on www.croma.com.

MyGyftr Vouchers:

Vouchers from MyGyftr can be redeemed during checkout on Croma.com by entering a valid voucher code. These vouchers are for one-time use and can be used for partial redemptions with a maximum of five codes per transaction.

Conditions and methods of delivery in Croma

Croma offers different methods of order delivery, ensuring customers receive their products conveniently and efficiently. Understanding these options can help in choosing the suitable one when making a purchase.

• The general timeline for Standard Delivery is approximately 7 working days from the order date.
• Zip delivery ensures that orders placed by 4 pm are delivered on the same day. Orders placed after 4 pm are promised to be delivered by the next day before 1 pm.

There are specific conditions and additional details relevant to the delivery process at Croma:

1. Address changes are not permissible after an order has been placed.
2. If the product delivered is unsealed or tampered with, customers are advised not to accept the order and immediately contact customer support.
3. Tracking of the order is available 24 hours after dispatch through the 'My Order' section on the Croma website.
4. Missed deliveries will be attempted the next working day or can be organized through customer support.
5. For shipping, Croma utilizes Supply Chain or reputable courier service providers such as Blue Dart, Delhivery, Ecom Express, Xpressbees, and Shadowfax.
6. Free Shipping is offered for all products. Octroi charges, wherever applicable, are borne by the company.
7. Delivery outside of India is currently not available.
8. An order can be delayed due to various reasons like incorrect address, recipient unavailability, stock issues, or unforeseeable circumstances.

What are the existing Croma coupon codes?

Shoppers looking for spectacular savings should pay attention to the various offers and coupon codes currently available at Croma. The store has unleashed an array of enticing discounts to suit every customer's needs.

For tech aficionados, Croma provides a compelling reason to splurge with their 5% off selected products. This offer requires the utilization of a specific coupon code at checkout, thereby making high-tech gadgets more accessible to price-conscious consumers.

• Another can't-miss deal comes in the form of a Rs.500 off on a minimum billing value of Rs.3000, which is a substantial saving for those looking to make bigger purchases.
• Are you in the market for a new television? Grab up to 50% off TVs at Croma, coupled with the advantage of a no-cost EMI for 12 months.
• For those aiming to accessorize their devices, there is up to 50% off accessories, extending from headphones to phone cases, ensuring you can snag some stylish add-ons for less.
• The store doesn't skimp on offerings for brand enthusiasts either; you can receive up to 40% off top brands, letting you own premier products without the hefty price tag.
• An additional perk is the 10% cashback for HDFC & ICIC Bank customers, further amplifying the savings for cardholders of these banks.

In essence, Croma is an excellent stop for grabbing high value at low costs. Their varied selection of coupon codes ensures there's something for everyone, regardless of what you're shopping for. So, take advantage of these offers while they last and upgrade your gadget game without breaking the bank.