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Edureka – A Premier Online Training Platform

Edureka offers a wide array of online training programs spread across numerous categories and specializations. The platform is designed to cater to the varied learning needs of professionals across industries, with a focus on real-time, instructor-led training and a commitment to lifetime support for learners.

• Master Programs: A suite of comprehensive courses designed to furnish learners with extensive knowledge and skills in specific domains.
• Individual Courses: Flexible learning options for those wishing to focus on specific technologies or skill sets.
• Corporate Training: Customized training solutions tailored to meet the organizational learning requirements of corporate clients.
• 24x7 Lifetime Support: Ensuring that learners have access to help whenever needed, throughout their learning journey.

Course Categories and Top Programs:

• Cloud Computing: Featuring the Cloud Architect Master’s program and courses on AWS, Azure, and GCP, catering to over 35,000 learners.
• DevOps: The DevOps Engineer Master's Program offers a well-rounded curriculum with an enrollment of over 45,000 learners.
• Data Science: Data Science Training Masters Program along with subsidiary courses in Python, R Programming, and Machine Learning with an audience of 45,000+.
• Big Data: Learning tracks focused on Big Data engineering and technologies like Hadoop and Spark.
• Cyber Security: Courses including the Cyber Security Certification and Ethical Hacking, extending knowledge to tackle security challenges.
• Business Intelligence & Visualization: Business Analyst Masters Course and tools like Power BI and Tableau.
• Artificial Intelligence: AI and Machine Learning Masters Course, providing a broad base for AI expertise.
• Software Testing: The Selenium Certification Training Course and other quality assurance programs.

Recent Course Additions:

• Advanced Certificate Program In Data Science and AI
• Advanced Certificate Program In Cloud Computing
• UI UX Design Certification Course
• Microsoft SQL Server Certification Course

User Testimonials:

1. Customer Project Manager – AI and Machine Learning Masters Course: A balanced mix of theoretical knowledge and practical skills in AI.
2. Specialist Software Engineer – AngularJS Course: A structured, insightful, and practical learning experience in Angular development.

Corporate Clients:

Edureka has serviced a range of corporate clients with tailored training programs to upskill their workforce to meet the trends and demands of an ever-evolving technological landscape.

Edureka remains at the forefront of delivering quality education and support, with a staunch commitment to learner success and satisfaction.

Edureka has specific policies related to refunds, course voucher refunds, self-paced courses, and for postgraduate programs in collaboration with universities or colleges. Additionally, there are rules that govern swap, batch-shift, or cancellation of classes due to various reasons.

General Refund Policy for Instructor Led Live Sessions

• Three-Day Window: Users have a three-day refund period starting from the date of purchase to request a refund.
• Restrictions: The refund is considered void if the user has accessed more than two classes or downloaded any course materials.
• Non-Refundable Programs: Joint programs with universities, colleges, tech masters, or internship courses are non-refundable.

Refund Policy for Voucher Related Courses

• Procedure: Refund requests should be made within three days of course registration.
• Limitations: Refund requests post voucher purchase are invalid under all circumstances.

Refund Policy for Self Paced Courses

• Procedure: A refund must be claimed within 3 days of registration to the course.
• Limitations: A no-question-asked money back guarantee is void if the user has accessed more than 10% of the course content.

Refund Policy for Postgraduate Programs

All postgraduate and professional certification programs done in collaboration with universities or colleges are non-refundable after enrollment.

Policies Voiding the Money Back Guarantee

The money back guarantee is nullified if:

1. Course content is downloaded from Edureka's learning management system.
2. More than two class recordings are viewed.
3. The learner attends two or more Live Sessions.

Exception Clause

If Edureka perceives that the refund policy is being abused, it reserves the right to suspend or terminate the user's account and restrict access to courses without liability.

Policy Amendments

Edureka reserves the right to revise these terms without prior notice, subject to posting revised terms on the website.

Course Cancellation and Postponement

Edureka reserves the right to postpone or cancel an event, such as a course, due to insufficient enrollments, instructor emergency, or natural disasters.

Refund Processing

Refunds of duplicate payments will be processed in 7 business days to the original payment method after being informed by the learner. All refund requests are processed within 15 working days upon approval by Edureka.

Batch-Shift Policies

• Limited seats are available for batch-shift requests, which are considered based on seat availability.
• Users can only utilize the batch-shift option once every three months.
• This option becomes available only 15 days after the start of their previous batch.
• Batch-shifting is not applicable for postgraduate or professional certification programs.