JioMart promo code - February 2025

What do we know about JioMart?

JioMart is India's online destination that caters to a wide range of shopping needs. It offers an extensive selection of products across various categories, ensuring a one-stop shopping experience. Customers can easily select their delivery location, such as Mumbai 400020, to see product availability, offers, and discounts, helping them to make informed purchase decisions.

Within the grocery section, JioMart boasts an assortment of essentials, including fresh fruits and vegetables, dairy and bakery items, staples, snacks, branded foods, and beverages. The platform provides convenience by allowing customers to search for multiple products at once using a shopping list feature.

The platform is not limited to groceries alone. It offers a broad variety of personal care products, which encompass hair care, oral care, skin care, and more. Attention to health and wellness is evident with the availability of COVID essentials and health supplements.

Home care needs are effectively addressed with a selection of detergents, dishwash, all-purpose cleaners, and other cleaning essentials. For pet lovers, JioMart provides pet supplies, ensuring that every family member, including furry ones, is catered for.

JioMart handles fashion demands with a vast range of apparel options for men, women, and children, including ethnic wear, western wear, and various accessories.

Home and kitchen enthusiasts will find a plethora of products ranging from kitchenware and dining sets to home decor and furniture. Whether it's for daily use or special occasions, JioMart seems to have it all.

For those with a growing family, the platform offers a comprehensive mom and baby care section, featuring items such as feeding accessories, baby grooming products, and maternity essentials.

Bookworms can dive into a selection of books, including fiction, non-fiction, children's books, and educational textbooks. Alongside, JioMart provides school and office supplies to meet the needs of students and professionals.

Technology enthusiasts or those looking to upgrade their homes with modern devices will find a selection of mobiles, tablets, home appliances, and smart devices on JioMart. This includes the latest smartphones, wearable technology, laptops, and various electronic gadgets.

The beauty category is well represented with products for makeup, hair, skin care, fragrances, and tools. JioMart ensures selections are available to cater to a wide array of beauty and grooming needs.

Furthermore, JioMart offers products in kitchen appliances, personal care and grooming devices, and smart devices, which are particularly useful for smart home setups.

For those interested in jewelry, there is a fine jewelry section providing silver and gold items, including coins, bars, and exquisite pieces for special occasions.

Lastly, JioMart aids in home improvement with auto care products, building supplies, measuring tools, and power and hand tools. It caters to sports enthusiasts with a range of toys, games, and luggage for travel.

Shoppers can manage their orders, lists, and preferences through customer accounts and access help and support when needed. With JioMart's Wallet feature, transactions are simplified, providing an efficient checkout process. Offers and deals are routinely updated, allowing customers to enjoy discounts and specials across all categories.

How can one return an order from JioMart?

JioMart offers a comprehensive cancellation, return, and refund policy to ensure customer satisfaction and a hassle-free shopping experience. The policies are detailed under several terms and conditions that users must adhere to.

Cancellation Policy:

• Orders can be canceled anytime prior to the dispatch of the products.
• Post-dispatch, customers can still attempt to cancel the order by contacting Customer Support.
• A successful cancellation will lead to a refund initiation within 24 hours for prepaid orders.

Return and Refund Policy:

• Product returns are managed based on the timelines and terms stipulated under Annexure A of the Policy.
• Returns are subject to verification and checks to confirm that they adhere to the stated conditions.
• Products that are damaged, defective, or not in working condition, or have missing parts can be returned, subject to the items being in their original condition, with packaging, tags, and documents intact.
• Certain products are non-returnable due to their nature, such as consumables, hygiene items, personal care, and wellness items.
• Exceptions exist for non-returnable items if they are delivered damaged, defective, or different from the ordered item, in which case customer care must be contacted within specified timeframes after delivery for resolution.
• Refunds for returns are processed within one business day after verification, and the amount is credited back via the original payment mode or the Wallet associated with JioMart.
• Full refunds take up to 15 working days, depending on the payment method used at the time of purchase.
• Cash on Delivery payments will be refunded to customers' bank accounts or in the Wallet, depending on the seller.

For any queries, customers can contact the customer support team via specified channels, including an email address and a toll-free number provided for assistance. Complaints regarding the website functionality or issues with the service can also be directed to the given email address.

The actual return windows and conditions for various products are comprehensively listed in Annexure A, which categorizes items and specifies their respective return eligibilities and timeframes.

To ensure a seamless customer experience, it is essential to check the Policy before making any transaction on JioMart, as the terms are subject to periodic updates.

JioMart - available payment methods

JioMart offers a variety of payment methods to ensure a convenient shopping experience. The modes of payment available are as follows:

• UPI: Shoppers can utilize their UPI ID to make payments.
• Credit Card / Debit Card: A range of credit and debit cards are accepted for making payments.
• Netbanking: Customers have the option to use their bank's net banking service for transactions.
• e-Wallets: Electronic wallets can be used for payment, offering an efficient and quick checkout process.
• Meal Cards: Meal cards can be employed as a payment method for relevant purchases.
• Pay Later: This option allows for deferred payment, providing flexibility for the customers.
• Cash on Delivery: Customers can opt to pay in cash upon the delivery of their products.

Should customers choose to pay online during delivery, they can do so by scanning the QR code available on the invoice using any UPI app at the time of delivery. In instances where orders have been placed with the Cash on Delivery option, the payment method cannot be changed post order placement.

In terms of refunds, any cancelled or returned orders may take up to 7 working days to process, depending on the payment instrument used. When a refund concerns an order paid for with Cash on Delivery, the refund amount will be credited to the customer's JioMart wallet, which can be used for subsequent purchases.

Adherence to the RBI guidelines beginning 1st October 2022 is evident as JioMart does not store customer credit or debit card details but rather tokenizes the cards for security reasons. Customers may encounter their previously saved cards being removed from their account in line with these guidelines. They may re-save these cards under the new system without any additional charges. Should a customer wish to delete a tokenized card, they are at liberty to do so.

JioMart ensures compliance with regulatory requirements, seeking to create a secure and seamless payment experience for all its customers.

JioMart - delivery costs and methods

JioMart employs a network of third-party logistics service providers to facilitate the efficient shipping and delivery of products that customers have ordered. The delivery of products occurs across India, ensuring a wide reach for customers. Upon placing an order with JioMart, users can expect their purchased products to be dispatched within 2 to 4 days. An estimated delivery timeline for the product(s) is provided to the user on the order confirmation page.

Delivery details, such as estimated timelines and tracking information, are communicated to the customers via email or mobile number they have registered with JioMart. In the event of the customer being unavailable during delivery, logistics partners will attempt to deliver the product(s) up to three times. If the final third attempt is unsuccessful, the order might be cancelled, with shipping and delivery charges potentially deducted from any refunds.

Delivery timelines may be affected by variables beyond JioMart’s control. These can include weather conditions, political disruptions, strikes, natural disasters, and other unforeseen circumstances. While best efforts are made to inform customers of any such delays, there is disclaimer of liabilities for not doing so.

It's understood that the actions and conduct of delivery personnel, who are not directly under JioMart's control, can vary. JioMart facilitates the delivery process, and it's acknowledged that resolution of disputes with delivery personnel is the responsibility of the customer.

Upon purchase, a unique tracking identity number is issued to the customer, which can be used to monitor the status of the delivery. However, the accuracy of tracking information can be affected by technical difficulties and time-lags, which are out of JioMart’s control.

Shipping fees may be applicable on certain products and can depend on factors such as product value, type, delivery area, and payment method used. In the event of returns, shipping fees are generally not refunded, except in specific cases where the product delivered is defective or incorrect and where it has been verified and accepted by JioMart.

Regarding returns, these are handled through JioMart’s reverse-logistics partners in accordance with their Cancellation, Return and Refund Policy. Customers seeking support on shipping and delivery can reach out to JioMart’s customer support team via their provided contact details, which include email and a toll-free number, available from 8:00 AM to 8:00 PM.

What promo codes and promotions does JioMart offer?

Explore the variety of promo codes that JioMart offers to enhance your shopping experience. Customers can take advantage of a series of exciting offers that cater to various needs and categories.

• Enjoy an elegant touch to your home & lifestyle products with a 10% promo code on orders over Rs. 500. Don't forget to use the right JioMart promo code at checkout.


• Treat yourself to premium fruits with a Rs. 200 when you spend Rs. 999 or more. Apply the dedicated JioMart promo code to unlock this deal.


• Revamp your wardrobe with trendy fashion items and get Rs. 100 on fashion orders of Rs. 999 with the specified JioMart promo code.


• Looking for more JioMart promo codes? Visit the Coupon Store section on the JioMart website, where you can find an array of JioMart promo codes ready to be used.


• For tech enthusiasts, selected OnePlus products can be purchased with up to Rs. 1000 off, especially for ICICI Bank customers shopping at JioMart.


• Upgrade your gadget game with JioMart's promotional offer of up to 95% off on mobiles and tablets.


• Discover a fresh selection of fruits and vegetables discounted up to 74%, a nutritious offer brought to you by JioMart.


• Take care of your skin with JioMart's promotion, offering up to 62% off on skincare products.

With such diverse and substantial promo codes available, it's easy to save on your next purchase at JioMart. Happy shopping!