Caring Pharmacy promo code - December 2024 - Picodi Malaysia

What do we know about Caring Pharmacy?

Caring Pharmacy is a dynamic chain offering a great selection of healthcare and wellness products, fostering the wellbeing of the community. With user-centric services and an emphasis on quality care, the pharmacy caters to various needs in an easily accessible manner. The dedication to providing a wide range of products and services ensures a consistent, caring experience for all patrons.

• Great Deals: Competitive pricing and frequent promotions, such as the "Great Deal, Great Price," offer substantial savings on health products.
• Accessibility: A diverse array of locations makes it convenient for customers to find a Caring Pharmacy nearby.
• Product Assortment: An extensive selection of healthcare products, from over-the-counter medications to wellness supplements, personal care items, and more.
• Personal Care: Offers a personalized shopping experience with knowledgeable staff and a customer-oriented approach.
• Online Shopping: Provides an official online store platform, facilitating easy and hassle-free purchases from the comfort of home.
• Health and Wellness: Committed to improving customers' health and quality of life with a comprehensive range of health and wellness products.
• Skin and Haircare: A variety of options available for skin and hair care to help maintain personal hygiene and appearance.
• Family Planning: Caters to the needs of family planning with a selection of relevant healthcare essentials.
• Monthly Specials: Each month, there are special discounts and deals on a carefully curated selection of products.
• Rewards Points: Offers a loyalty program where customers can earn and redeem points with purchases.
• Caring E-Store Services: Additional services, such as free home delivery for orders exceeding a specific amount, click and pick options at the nearest outlets, and reward points on purchases.

Whether it is in-store or online shopping, Caring Pharmacy seeks to deliver convenience, value, and care across all its platforms and touchpoints, epitomizing the core value of a pharmacy that truly cares.

How can one return an order from Caring Pharmacy?

Return & Refund Policy | Caring Pharmacy Official Online Store

In the event of any discrepancy with product(s) delivered, customers are instructed to contact the customer service through either live chat or e-mail within 7 working days post-delivery. The customer service team will then provide appropriate solutions and evaluate return requests on an individual basis, exercising sole discretion for approval.

• Products eligible for exchange/return/refund include those that are:
  1. Damaged or defective
  2. Incorrect from the described product
  3. With less than 6 months to expiry or already expired
  4. Missing parts or items
• Products ineligible for exchange/return/refund:
  1. Personal hygiene products (e.g. face masks, grooming products, COVID test kits, etc.)
  2. Items that do not fit (e.g. face masks, face shields, gloves, rehab support disposable panties, diapers, etc.)
  3. For reasons related to change of mind
  4. Free gifts or premiums

Return & Refund Procedures (Malfunctioned / Damaged / Dented Items):

For investigating claims related to dysfunctional, damaged, or dented items, customers must provide the following information:

• Order Number
• Screenshot of the Airway bill
• Screenshot or a short video of the item with bubble wrap highlighting the issue
• Images of the parcel's external packaging from all angles and internal top view

Failure to provide all required details will result in the rejection of the report.

Refund Processing Time: It takes from 1 to 3 calendar days for processing a refund request from the approval date, after which the bank or payment gateway takes around 15 – 30 calendar days to finalize the refund. Customers will be informed through an email once the refund has been successfully credited to their bank or credit card account.

The terms and conditions, including promotions and vouchers, are subject to change without notice at the discretion of Caring Pharmacy.

What are the delivery costs and methods in Caring Pharmacy?

Home Delivery via Courier Services:

• Caring Pharmacy has partnered with DHL eCommerce for courier delivery services.
• Orders are packed within 2 working days of receipt.
• For West Malaysia, delivery is within 3-5 working days under Standard Delivery.
• For East Malaysia, delivery is within 7-10 working days.
• Note: Delivery times are estimated and commence from the date of dispatch.

Click & Pick:

• Customers can select from over 100 Caring Pharmacy stores in West Malaysia as a pick-up point.
• Orders are prepared and dispatched from the warehouse within 2 working days.
• Delivery to the chosen store occurs within 3-5 working days.
• Store personnel will contact the customer via call or email to notify about parcel collection.
• Convenience of collection during business hours.
• No delivery charges for this service, regardless of store selection.
• Parcels are kept for one month at the store for collection. Unclaimed parcels are returned to the warehouse.
• A full refund is issued for uncollected parcels, though an administrative fee is charged for return and new shipment.

Additional Information:

• In case of non-arrival of an item, it is advised to contact Caring Pharmacy through LiveChat or leave a message in the chat box outside operational hours.
• For order tracking, customers can use the "Track My Order" feature on the Caring Pharmacy website.
• Eligibility for free home delivery starts from purchases of RM150, exclusive to West Malaysia.

What promo codes and promotions are available in Caring Pharmacy?

Shoppers at promo code Caring Pharmacy can take advantage of a range of offers to save on their purchases. For example, there's a chance to grab up to 60% off on select items. This significant markdown is great for customers looking to stock up on essentials or try new products without breaking the bank.

Numerous promo codes often provide additional savings on top of existing promotions. For example, customers could find promo codes that allowed them to deduct RM12 from their total when spending RM150 or more. Such promo codes not only give a direct discount but also help customers reach free shipping thresholds, adding to the overall value.

Frequent shoppers at Caring Pharmacy can make the most of their spending by collecting reward points. Every purchase can yield points, which can eventually be exchanged for discounts on future purchases – effectively acting like promo codes in the long run.

During specific periods, such as Valentine's Day or Chinese New Year, promo code Caring Pharmacy released promo codes that provided an extra RM18 off when customers spent RM100 or more, further enhancing the shopping experience during the festive seasons.

• Take up to 60% off on selected products.
• promo codes allow RM12 off when spending RM150 or more.
• Collect reward points with every purchase, redeemable for future discounts.
• Special occasion promo codes, like a RM18 discount for Valentine's Day with a RM100 spend.
• Free shipping on orders exceeding RM150.

Whether it's everyday savings or special occasion discounts, promo code Caring Pharmacy provides shoppers with a variety of ways to save, making health and wellness products more accessible and affordable.