Golden Scent code - December 2024 - Picodi Saudi Arabia

General information about Golden Scent

Shop Golden Scent caters to customers with a wide array of fragrances, showcasing Perfumes On Sale and featuring collections that include various exclusive bundles and best sellers. Those interested in the latest and most popular choices can explore the carefully curated Best Sellers section.

The range of products offered extends beyond individual perfumes, as Golden Scent also presents specially crafted Exclusive Bundles. These bundles provide a unique value proposition for shoppers looking for a combination of scents or a cohesive gift set.

For customers keen on making informed decisions, Golden Scent ensures that detailed descriptions and key scent notes are available for each product, facilitating a seamless and informative shopping experience.

How to return an order in Golden Scent?

Return Policy

To initiate a return, contact the customer service team via email at care@goldenscent.com or by calling:

• KSA: 920022386
• Kuwait: +966133339238
• UAE: +97148757600

After informing customer service, Aramex will be instructed to collect the order. A refund coupon, redeemable on the website, will be issued for the cost of the returned item.

Customers will receive a label attachment from Care@goldenscent.com with a return AWB number, which should be taken to the nearest Aramex office for the item drop-off. Notifying customer service via email after this process will result in the immediate issuance of a voucher.

Please ensure that products are in their original packaging when returned.

Return Notice Period

A 24-hour notice period is provided for returns, with items required to be in original, unused condition.

Refunds

Refunds are provided as coupons. Return shipping fees are covered, and a refund coupon matching the item’s value is provided. The coupon can be used to order another item. Note: Shipping fees and cash on delivery service fees are not refundable.

Return or Exchange Refund Timeline

Informing customer service promptly about a return expedites the process. Aramex will pick up the item within 2 working days, and a refund coupon will be emailed subsequently.

Voucher Use and Returns/Exchanges

If a voucher is utilized for purchase and an item is returned, the voucher’s value is included in the refund coupon. The full price paid for the item, including the voucher’s value, will be issued as a coupon.

Cancellation Policy

In case of change of mind before receiving an item, informing customer service promptly can lead to a possible cancellation. Cancellations are subject to whether the order has been shipped, typically within one business day. If the order is already shipped, it cannot be canceled. Unresponsiveness upon delivery or canceling post-shipment may result in a block from using the cash on delivery payment method.

Golden Scent - available payment methods

Golden Scent provides customers with various payment methods to ensure a smooth and secure transaction process. These methods are designed to cater to the different needs and preferences of shoppers.

• Credit Cards: Transactions are secured with industry-leading encryption standards, supporting Visa and MasterCard without imposing additional fees.
• Cash on Delivery: Customers can choose to pay in cash upon the delivery of their order.
• Apple Pay: A fast and convenient payment option available on the Golden Scent app.
• Tabby: This service allows shoppers to pay for their orders later or in monthly installments at no extra cost.
• Tamara: Enables customers to split the payment into three interest-free installments.
• STC Pay: An option to complete shopping transactions using a digital wallet.

Golden Scent - delivery costs and methods

Home Delivery

• Delivery across the Gulf including KSA, Kuwait, UAE, and Oman, and areas outside main city borders with pickup from the closest courier office.
• Delivery Charges:
  • KSA: Orders below 369 SAR incur a 19 SAR delivery fee.
  • UAE: All orders incur a 40 AED delivery fee.
  • Kuwait: All orders incur a 3 KWD delivery fee.
  • Oman: All orders incur a 10 OMR delivery fee, with no minimum cart amount.
• Delivery Times:
  • KSA: 1-3 working days.
  • UAE, Kuwait & Oman: 5-8 working days.
• Order tracking provided via Email upon shipment, with customer support available for orders exceeding the delivery time frame.
• Delivery address can be changed by contacting customer support, which may cause a delay in shipment.
• Additional Fees:
  • Cash on Delivery (COD) fees: 40 SAR for KSA and 40 AED for UAE (not available for Kuwait & Oman).
  • Shipping costs are free for KSA for orders above 369 SAR.
  • For orders under 369 SAR after discount code application, shipping costs will still be applicable.
  • Kuwait, Oman and the UAE have a set shipping cost with no minimum purchase requirement for free shipping.
• Service fees of 15 SAR for orders less than 150 SAR to ensure continued quality service.

Click & Collect (Redbox Lockers)

• RedBox services are exclusive to the Kingdom of Saudi Arabia.
• RedBox provides smart parcel locker services for package receipt and return.
• Offers convenient pickup without time coordination with delivery drivers.
• Selection of RedBox Points as a delivery address during checkout allows for package collection at registered locations.
• Packages stay in RedBox lockers for up to 48 hours, with extension options available.
• RedBox Points are located in supermarkets, shopping malls, and residential compounds.
• Electronic payments only at RedBox Points; cash not accepted.
• Returns are possible through RedBox Points with services available for selected partners.
• No signup required prior to selecting RedBox Lockers as the shipping method.

Click & Collect (FODEL)

• FODEL provides an alternative to home delivery, allowing pickup from local merchants at convenience.
• Targeted at busy online shoppers offering collection from various venues in KSA.
• Notification via email and text message with a unique parcel validation code to collect orders.
• Stores' opening hours and required cash or electronic payment details provided with validation code.
• Parcel collection authorized through a valid form of ID and validation code.
• Third-party collection permissible with ID and the validation code, with a collection window of five (5) days.
• FODEL return service unavailability, but alternative methods provided by customer support.

What are the existing Golden Scent codes?

Shoppers seeking exceptional deals on fragrances will find a treasure trove of savings with codes currently available at Golden Scent. Discover the extensive range of Arabic perfumes with promotions offering up to 70% off, no codes needed to unlock these aromatic savings. Indulge in women's perfumes at Golden Scent with discounts soaring as high as 80%, enhancing your scent collection without stretching your budget.

Golden Scent also unveils the allure of their monthly sales, inviting customers to explore and save without the necessity for codes. Make-up enthusiasts can rejoice with offerings from SAR 9, elevating your beauty regimen at minimal costs. Delve into the luxurious world of Estée Lauder with prices commencing at just SAR 74 at Golden Scent, making premium beauty accessible.

Tight on budget? Golden Scent presents a handpicked selection of items all under SAR 99, ensuring that style and luxury remain affordable. Additionally, benefit from complimentary shipping on orders surpassing SAR 300; a minor surcharge of SAR 19 applies for orders below this value. Some of the deals selected by the Picodi team:

• Save up to 70% on Arabic Perfumes
• Discounts of up to 80% on Women's Perfumes
• Make-up starting at just SAR 9
• Estée Lauder products beginning from SAR 74
• Exclusive items priced under SAR 99
• Enjoy free shipping for orders over SAR 300

These enticing promotions, including the chance to save 200 SAR with minimum spend, 20% across various categories, and even a free perfume with qualifying purchases, have since expired. Yet, the array of deals at Golden Scent ensures that customers will continuously have access to phenomenal savings without always requiring codes to benefit.