Dreams discount code - December 2024 - Picodi UK

Data about Dreams

Welcome to Dreams, the UK's leading bed and mattress store. At Dreams, we offer a comprehensive range of sleep solutions that cater to the varied preferences and needs of the customers. The selection includes a wide variety of bed frames, mattresses, headboards, and furniture, providing everything you need for a perfect night's sleep.

Current Promotions:

• Up to 50% off during the Stock Clearance Event, plus free delivery on all orders

Bed Selection: The bed collection at Dreams includes numerous options to fit any room size or aesthetic. The beds are crafted for comfort, style, and practical storage solutions.

• 6'0 Super king beds
• 5'0 King beds
• 4'6 Double beds
• And many more sizes!

We also cater to specific bed types:

• Ottoman beds
• Divan bed bases
• Children's beds, including bunk beds and cot beds
• TV beds and gaming beds for entertainment and comfort

Mattress Collection: Dreams takes pride in its vast mattress collection, offering various types that suit individual sleeping styles.

1. Memory foam mattresses for contouring support
2. Pocket spring mattresses for responsive comfort
3. Hybrid mattresses, combining materials for optimal support

The range spans all comfort grades:

• Very firm to soft options
• Specialized mattresses for kids
• Orthopedic mattresses for back pain relief

Customer Service: The dedicated team is available to address all your sleep-related questions and ensure the best shopping experience possible. Reach out via:

• Customer service number: 0800 652 6750
• Sales inquiries: 0800 652 5090

Sofa Beds: Dreams also provides a range of sofa beds, from compact chair beds to luxurious corner sofa beds, upholstered in various materials:

• Fabric sofa beds
• Faux leather sofa beds
• Convenient pull-out and clic-clac mechanisms

Bedding Accessories: Complete your bedroom setup with the selection of bedding essentials.

• Pillows and duvets
• Mattress protectors and toppers
• Electric blankets for chilly nights

Interested in a bedroom refresh? Visit Dreams today to explore our full range of products, current deals, and expert service for all your sleeping needs.

How to return purchases in Dreams?

Returns & Refunds Policy at Dreams:

Dreams hopes all customers are pleased with their purchases, but if not, there is a comprehensive returns and refunds policy. Below are the policies for amending orders, cancellations, returns and refunds, and exchanges, specifically for online orders, followed by details about the 100-Night Comfort Guarantee and addressing potentially faulty products.

• Order Amendments: Customers have 48 hours post-purchase to alter order details without charge, including product size, delivery details, and delivery dates. Beyond 72 hours for store orders, an administration fee up to 20% may be applicable.
• Cancellations Pre-Delivery: Online purchases can be cancelled with the refund issued within 14 days via the original payment method.
• Returns After Delivery: Within 14 days of delivery, unopened and unused pillows, duvets, bed linen, mattress protectors, and toppers may be returned. Bed frames and mattresses also qualify for return with notification to Customer Service within this period. There is a £49 charge for the collection of returned goods.
• 100-Night Comfort Guarantee: If after 30 to 100 nights, the mattress comfort isn't satisfactory, Dreams offers an exchange for another mattress of the same size.
• Faulty Products: In the case of receiving a damaged or faulty item, Customer Service is available to address and resolve the issue.

Refund Process:

1. Any refunds from cancellations will be processed upon return or collection of the goods.
2. Returns due to linked saving offers require both items to be returned for a full refund. Else, the saving is deducted from the refund.
3. If part of a multi-buy offer is returned, savings from the offer will be deducted from the refund given.

Preparation for Returns and Exchanges:

• To ensure the swift processing of returns and exchanges, mattresses must be wrapped and sealed in the green bag provided by Dreams before collection.
• If the provided bag is not received 48 hours before an exchange date, customers should contact Customer Service for further assistance.

Additional Service Details:

• Returns and refunds are offered, with a £49 collection charge for certain items.
• Flexible order amendment options are available within the specified timeframe.
• Comfort Guarantee allows for exchanges in case of unsatisfactory mattress comfort between 30 to 100 nights of use.
• A customer service team is accessible from Monday to Saturday, 9am to 5pm, for all returns, exchanges, and order amendment inquiries.

Price Promise:

Dreams endeavors to provide the best bed prices and offers a price promise: if a lower price is found on the same bed in another retailer's showroom, Dreams pledges to refund the difference plus an extra £10, subject to certain conditions and timeframes.

Contact:

• For support, Dreams can be contacted through live chat, email, or phone.
• Details are available for assistance with customer service and sales inquiries.
• Store finder services are provided to locate one of over 200 stores countrywide.

Information about delivery in Dreams

Delivery Information for Dreams Store

Dreams offers a variety of delivery options to accommodate customer needs and ensure a seamless purchasing experience. Detailed delivery methods include:

• Dreams Delivery Options: Delivery to any room of choice throughout the UK, with the ability to select a convenient delivery date during order completion or via the online booking system. Deliveries are conducted from Monday to Saturday between 7 am and 6 pm. A redelivery fee may apply if delivery attempts are unsuccessful.
• Delivery Time Slot: Customers will receive a 2-hour delivery window communicated via email and text message the day before delivery. It’s crucial to be available during this time to ensure receipt of goods.
• Additional Delivery Services: For an extra £30, morning or afternoon weekday delivery slots are available, with Saturday deliveries costing an additional £15. These premium delivery services are subject to availability and postcode area.
• Bedding and Accessories: These items are delivered by courier, usually reaching the customer within 7-10 working days.
• Preparation for Delivery: Customers are advised to clear the pathway to the delivery room and to safeguard any wall hangings or art that could be damaged. The delivery team will perform a walkthrough to identify potential obstacles.
• Assembly and Recycling Services: If these services are chosen, the room should be clear for the team to efficiently assemble the product or prepare items for recycling collection.

Delivery by Selected Partners:

Some products are delivered by Dreams' selected partners who will make direct contact to schedule a convenient delivery time.

Deliveries in Northern Ireland:

Managed by a franchise partner based in Belfast, delivery details for orders in Northern Ireland can be accessed through the Belfast team's Customer Care contacts.

Delivery Postcode Exclusions:

• Limited delivery reach to postcodes in mainland England, Scotland, Wales, Isle of Wight, and Highlands and Islands.
• Certain locations such as Guernsey, Jersey, and certain Scottish and offshore islands cannot be serviced by Dreams delivery.

Issues with Delivery:

• Missed Delivery: A £49 charge is applied for re-delivery attempts after the initial missed delivery.
• Item Exchange: Items can only be returned within 14 days from delivery with original packaging intact, and a £49 collection fee is charged for processing returns.
• Scheduling Deliveries: Delivery dates are shown on the order confirmation, and delivery timing varies depending on stock availability or made-to-order situations.

Dreams Delivery Fleet and Services:

• Utilization of a dedicated fleet of Dreams delivery vans.
• Communication of a 2-hour time slot before delivery.
• Deliveries carried out by skilled, trained teams.
• Service includes delivery to the customer's room of choice.
• Operational from Monday to Saturday, 7 am to 6 pm.
• Complimentary delivery on all orders, without a minimum spend requirement.

What are the existing discount codes and promotions in Dreams?

Experience substantial savings with the array of discount codes currently available at Dreams. Customers can relish in a multitude of special deals that cater to various needs and preferences. For instance:

• Students can take advantage of a 10% savings with a special discount code when they confirm their status through StudentBeans.
• Those in search of a new bed frame will find up to 50% off select models, making luxury sleep solutions more accessible without the need for a discount code.
• Furthermore, the sale section offers luxury mattresses with discounts reaching up to 50%, allowing for exquisite comfort at a fraction of the price—again without the necessity for any discount codes.
• By joining the newsletter, shoppers get the most current offers, ensuring they're always informed of new discount codes and other exclusive deals.
• Even without a discount code, customers can enjoy free standard delivery on weekdays for orders over £100, adding convenience and value to their shopping experience.

December brings yet more exciting opportunities to save big at Dreams without the need for discount codes. It is the ideal time for shoppers to upgrade their homes with quality products at reduced prices.