Face The Future discount code - December 2024 - Picodi UK

General information about Face The Future

Face The Future is a pioneering online skincare clinic and retailer that specializes in sourcing innovative and effective skincare products for a variety of skin conditions and concerns. The store offers a diverse range of products such as cleansers, eye creams, serums, exfoliators, facial mists, face masks, serums, moisturisers, night care, sunscreens, toners and more to cater to individual skincare needs.

• Skincare Product Categories:
  • Cleansers
  • Eye Creams & Serums
  • Exfoliators
  • Facial Mists & Sprays
  • Face Masks
  • Face Serums
  • Moisturisers
  • Night Care
  • Sunscreens
  • Toners
• Regime Additions:
  • Bodycare
  • Collagen Drinks
  • Collagen Supplements
  • Gift Sets & Kits
  • Haircare
  • Lip Care
  • Make Up
  • Self Tanning
  • Skincare Devices
  • Supplements

Face The Future also offers a range of hair care products, featuring shampoos, conditioners, scalp care, hair sprays, dandruff treatments, and products targeting hair loss.

Ingredients-focused shopping is available to customers, allowing them to select products based on key ingredients such as Vitamins (A, B5, C, E), Ceramides, Glycerin, Squalane, Peptides, Prebiotics, Probiotics, and Acids like Hyaluronic Acid, Salicylic Acid, and Retinol.

Products are available from a wide range of brands, including high-end names such as SkinCeuticals, Jan Marini, Medik8, and many others. Face The Future extends the shopping experience to both medical-grade skincare products as well as everyday skincare essentials.

For personalized skincare advice, customers can take advantage of services like the Online Skin Test and Virtual Skin Consultation. The store also offers Subscribe & Save options on numerous products, ensuring customers never run out of their favorite skincare and beauty essentials.

Additionally, Face The Future provides a Rewards Club where customers can earn points to save on orders and gifts. Special deals and promotions are regularly available, such as the Winter Glow Goody Bag on orders over a certain value.

Face The Future's dedication to customer service is evident through their free UK delivery for orders over £30, free samples with all orders, and a 5-star rating from customers. Their Advanced Clinic has been established for over 15 years, highlighting their experience and expertise in the skincare industry.

Complaints and returns in Face The Future

Returns Policy: Some items may not be eligible for returns if they have been used or opened. A product cannot be returned if it has been opened, used, was a part of the Outlet section, is a Mystery Gift, part of a Daily Deal, or non-returnable for hygiene reasons. Items can be returned if unopened, unused, in resalable condition, and sent back within 14 days of receipt.

To initiate a return: Contact the customer service team via email before returning any items. Once approved, follow the necessary steps and include a completed returns form with the goods.

Returns Process & Charges: Delivery charges from the original order are not refundable. If the return is approved, postage for the return needs to be covered by the customer. If free delivery was originally offered, the cost Face the Future incurred will be deducted from the refund.

• UK Returns – fees vary based on the return service used.
• Channel Island & Isle of Man Returns – fees depend on delivery cost incurred.
• International Returns – the return fee is £17.99 or the actual cost if higher.

More on returns: Refunds are issued to the original payment method and may take 3 to 7 working days. Items returned must be in resalable condition; otherwise, they may be disposed of or returned to the customer at their own cost. A 25% restocking charge is applicable for certain returns after the 14-day period.

Specific Return Circumstances: These include but are not limited to:

• Damages, Shortages, Incorrect Products: Must be reported within 24 hours of receipt.
• Faulty Products: Case-by-case review; may require manufacturer inspection.
• Reactions to Products: Must report within 28 days and submit a comprehensive product reaction form.
• Refused/Undeliverable Packages: Subject to redelivery charge and specific return costs.

Instant Returns with InPost Lockers: No printing required. Items from the same order must be returned together.

• Start the process at the InPost return site.
• Follow the instructions to generate a QR code.
• Scan, drop the parcel at the locker, and a label will be affixed by the courier.

Return fee via InPost of £4.50 will be deducted from the refund.

Contact details for initiating returns:

• Email: shop@facethefuture.co.uk
• Address: Face the Future, Unit 1 Corinium Court, Premier Way North, Normanton, West Yorkshire, WF6 1FS

Face The Future - available payment methods

Face the Future offers a variety of payment options to accommodate the preferences of customers.

• Klarna: Enables customers to pay in 3 interest-free instalments, taken monthly with no additional fees.
• Clearpay: Offers the ability to shop now and pay over 6 weeks, without interest or hidden fees.
• Laybuy: Allows the cost to be spread over 6 weekly instalments for ease of budgeting.
• PayPal Pay in 3: Provides an option to split the purchase into three interest-free payments, with no set up fees or charges.

Additional payment methods include:

• Amazon Pay
• Apple Pay
• Google Pay
• PayPal Express Payments
• America Express
• Visa
• Mastercard
• Maestro
• Shop App
• WeChat Pay
• AliPay
• Union Pay
• Diners Club
• Discover

Face the Future is committed to secure transactions and is certified Level 1 PCI DSS compliant, ensuring a safe payment environment.

Terms & Conditions apply to each payment provider, and it is important to note that Klarna's Pay in 3 instalments credit agreements are not regulated by the FCA.

Face The Future - delivery costs and methods

Delivery Methods:

• Standard Delivery:
  • Provided by Royal Mail.
  • Takes 2-5 Working Days.
  • Costs £3.99, or is FREE on orders over £30.
• Priority Delivery:
  • Also uses Royal Mail.
  • Delivery expectation is 1-4 Working Days.
  • Charged at £5.99, but FREE for "Skintellectual" rewards club members.
• Special Delivery:
  • Handled via Royal Mail.
  • Guarantees 1-2 working days for delivery.
  • Costs £7.99. However, orders over £300 will be delivered for FREE.
• Delivery options for Channel Islands & Isle of Man:
  • Priority Royal Mail Delivery (2-6 working days) - £19.99.
  • Royal Mail Delivery (2 - 10 Working Days) - £5.99 (free on orders over £100).
• International Delivery:
  • Shipped via Fedex.
  • Delivery times, costs, duties, and taxes calculated at checkout.

Dimensions: International shipments' cost and transit times are variable and dictated by location, parcel value, and weight.

Additional Information:

• Tracking available for all parcels.
• Address changes post-order placement might not be guaranteed.
• No click and collect service is offered.
• Anticipate delays during Christmas, Bank Holidays, and busy periods.

Non-Delivery:

• In case of non-delivery, wait at least 10 working days (UK) and 25 working days (International) before contacting customer service.
• If the tracking indicates delivery but the parcel is not received, contact customer service within 48 hours for investigation.
• If a parcel returns due to an incorrect address or uncollection, re-delivery costs will apply.
• Different courier might be used than selected during checkout to optimize delivery based on various factors.

VAT & Customs:

• Orders to the Channel Islands are not charged VAT.
• International orders may be subject to local taxes and import duties.

Shipping Restrictions: Certain brands have restrictions on shipping locations.

International Customs Duty:

• Customers are responsible for any customs duties incurred on international orders.

Delivery Policy:

• Orders placed on weekends/public holidays are processed the next working day.
• Item stock availability might affect delivery timelines.
• Delivery can't be guaranteed within normal timelines during unforeseen circumstances and peak periods.
• Non-receipt of goods within specified times should be reported as per outlined timelines for investigation.

What are the existing discount codes and promotions in Face The Future?

Exclusive discount codes for Face The Future are designed to provide customers with sensational savings. For instance, there's no need for a discount codes to save up to 70% off in the outlet section – these discounts are applied automatically.

Those preparing for sunny days can benefit from up to 33% off SPF products without a discount codes. Similarly, skincare enthusiasts will appreciate the 33% discount on Eucerin products, again without the necessity for a discount code.

In addition to these offers, Face The Future extends several promotions to enhance your shopping experience:

• Become a Skinsider and check out all the loyalty rewards
• Download the Face The Future app for exclusive benefits
• Use the online skin test to uncover products tailored to your skin's needs
• Lastly, take advantage of the huge savings this December with no discount codes required

Face The Future ensures that valuable savings are always within reach. Hence, always keep an eye out for new and expiring discount codes to maximize your shopping experience at Face The Future.