Lulu Guinness discount code - Black Friday 2024 - Picodi UK

Lulu Guinness - general information

Lulu Guinness is an iconic British brand known for its unique and whimsical accessories. The label specializes in creating designer handbags, purses, clutch, and shoulder bags that infuse a sense of fun and glamour into everyday life.

• New In: A selection of fresh arrivals from the SS24 collection, featuring the latest in handbag design and accessories.
• Bags: An extensive range of bags characterized by the signature creativity of Lulu Guinness. Options include:
• Crossbody Bags
• Tote Bags
• Clutch Bags
• Handheld Bags
• Mini Bags
• Shoulder Bags
• Backpacks
• Laptop Bags
• The iconic Lips Clutch Bags
• Collections: Themed collections such as "Bags of Personality" and "Lulu Guinness X Bell Hutley" that offer matching sets and unique designs.
• Shop by Occasion: Curated selections for occasions such as weddings, parties, and work.
• Size range: From extra small to large bags catering to diverse needs and preferences.

The brand also offers a vibrant travel collection featuring suitcases, vanity cases, and travel accessories designed for stylish adventurers.

• Accessories: Embellish the style with purses, wallets, pouches, gloves, and unique home accessories.
• Apparel: Extend the Lulu Guinness aesthetic into every aspect of life with items such as branded socks.

Lulu's World shares behind-the-scenes content, campaign stories, and articles on new collections, ensuring fans are always connected with the brand's creative journey.

• Lulu Loyalty: A rewards program that allows customers to earn points with each purchase.
• Sale: Shoppers can find discounted items, offering the same iconic style at more accessible price points.

Complaints and returns in Lulu Guinness

Returns Instructions

• Country: UK and Europe & ROW
• Returns period: 14 days from receipt
• Cost: UK returns are FREE using Royal Mail; for orders outside of UK, customers must use a tracked courier service at their own expense
• Returns must be made through the website's returns portal or by following the instructions provided with the order

Returns Policy

• Items must be returned within 14 days of receipt
• Returns outside this period are not accepted
• All products must be in a saleable condition, with original tags and packaging
• Footwear should include the protective seal and Lulu Guinness Lips sticker
• Clothing must be unworn and unwashed
• Due to hygiene reasons, facemasks cannot be returned unless faulty
• Returns from Lulu Guinness stores or other suppliers must be processed through them directly

Gift Card Returns

• Items bought with a gift card can be returned, with refunds processed to the original payment method when applicable

Faulty Returns

• For faulty items, customers should send images to customercare@luluguinness.com for assessment
• Replacements and refunds for faulty goods are subject to availability

Refunds

• Refunds are issued to the original payment method
• Delivery charges are not refunded unless the item is faulty or the entire order is returned
• Refunds can take up to 14 days to process during busy periods

Guarantee

• All products have a 12-month guarantee covering manufacturing defects
• The guarantee does not cover various forms of accidental damage or wear and tear

Repairs

• No repair service post-warranty; suggests consulting professional repair services

Amends to Orders & Cancellations Policy

• Order cancellations may be possible before dispatch
• Cannot change, combine, or add to orders once placed
• Order cancellations are not processed during sale periods

Distance Selling Regulations

• EU customers have a 14-day cooling-off period to cancel contracts for purchases
• Cancellations must be communicated in writing within this period

Lulu Guinness - forms of payment

Payment Methods Accepted at Lulu Guinness

• Credit and debit cards, including American Express and Maestro
• PayPal
• ApplePay
• Klarna - for UK residents, offering the option to pay up to 30 days after delivery or over 3 instalments
• Clearpay - available to permanent UK residents aged 18+ (excludes Channel Islands) and requires a UK billing address

Security Measures for Online Payments

• Online payments are taken securely, and Lulu Guinness Ltd does not store credit card details.
• Use of MasterCard® SecureCode and Verified by Visa through 3D Secure for additional protection against unauthorized use.
• Please note, registering with MasterCard® SecureCode and Verified by Visa requires creating a private password with the card issuer, which is separate from the Lulu Guinness account password.

Currency Information

• Payment is accepted in GBP and USD currencies.
• Select the appropriate currency based on the billing and delivery address location from the country toggle button located in the website footer.

All transactions are subject to the most current Payment Services Directive (PSD), aiming to increase the security of online shopping. An additional level of authentication may be requested from 14th September 2019 onwards, such as a password, one-time passcode, or fingerprint when shopping via a smartphone.

Orders cannot be canceled or amended after being placed, including address changes. For address alterations after an order has been placed, contact the courier service. For orders involving telephone assistance, an online account must be created before the order is completed over the phone.

Delivery costs in Lulu Guinness

FREE UK DELIVERY ON ORDERS OVER £150

Free UK Standard Delivery is offered on orders over £150; this applies automatically at checkout. However, the right to change or amend this offer at any time is reserved, and it's not valid in boutiques or concessions.

ORDER PROCESSING

• Orders are processed and delivered Monday to Friday, excluding public holidays.
• For in-stock items, orders placed Monday to Thursday aim to dispatch within 72 hours once payment is cleared.
• Orders placed on Fridays, Saturdays, and Sundays will be processed the following Monday and dispatched within 72 hours.
• A Saturday delivery service is currently not available.

BUSY PERIODS

• During high volume periods like Christmas and Sale events, dispatch times may be longer.
• Patience is requested as the processing of orders might take slightly longer than usual during these times.

DELIVERY LOCATIONS

• Shipping is available to 130 countries worldwide.
• Delivery services cannot currently deliver to BFPO, PO Box, or Freight Forwarding addresses.
• Online orders cannot be collected from stores.

UK SHIPPING

COSTS & TIMES

• Standard delivery takes 2-5 business days for England and 2-6 business days for Scotland, Wales, and Northern Ireland using carriers DPD and DHL at a cost of £6. Orders placed on Friday, Saturday, or Sunday will not ship until the following Monday.

EUROPE, CHANNEL ISLANDS, AND REST OF THE WORLD SHIPPING

Import or duty tax is pre-paid for all UK and EU purchases (excluding Ukraine), with no additional fees to be paid on delivery. For orders to Ukraine, customers are required by the Ukrainian government to pay import taxes. New regulations in Spain and Italy for items arriving from the UK require additional identification for customs.

• International orders outside the UK and EU may be subject to local taxes or duties not included in the total cost. These are payable in cash on delivery.

COSTS & TIMES

• Standard delivery for locations like the Republic of Ireland, Channel Islands, Isle of Man is quoted at 3-7 business days and costs range from £16 to £30. Delivery in Europe is 5-9 business days at £30. The Rest of the World can expect 6-11 business days at a cost of £49.

CUSTOMS & TAXES

The cost of customs and duties is included in the order for UK and EU customers. Some orders outside the UK and EU may be subject to local taxes or duties which are not included in the purchase, and these additional costs are payable on delivery.

ORDER TRACKING

• Order status can be checked by navigating to the Account Sign In page or the Order History of the customer account.

RECEIVING YOUR ORDER

• All orders need to be signed for upon delivery.
• Orders not signed for may be left with a neighbor, in a safe place, or may require redelivery attempts.

PACKAGING

INNER PACKAGING

• Lulu Guinness leather handbags arrive in individual dust bags.
• Lips clutches, keyrings, card holders, and certain wallets and purses come in a Lulu Guinness gift box, except during Sale periods.
• Items such as laminates, nylon items, shoppers, totes, and nylon backpacks do not come with gift boxes or dust bags.

For more information on specific items, referring to the individual product page details is recommended.

OUTER PACKAGING

• All products are delivered in a white or brown box, with luggage secured in an appropriately sized discreet brown box.
• Hard-sided luggage comes with a removable protective film on the front and back.

INSURANCE & DAMAGED GOODS

• Immediately upon receipt, any discrepancies or unusual conditions such as damage or tampering should be reported by emailing customercare@luluguinness.com.
• Goods are insured against theft and damage during delivery.

Lulu Guinness discount codes - what types are there?

For shoppers looking to indulge in Lulu Guinness products, the opportunity to save is just a click away with the availability of exclusive discount codes. November 2024 has brought an exciting range of deals for those seeking to add a touch of style and personality to their ensemble with items from the Lulu Guinness discount code.

For example, customers can take advantage of a fantastic 10% off sale orders using a specific discount codes. Avid travelers can also rejoice as they can select from a variety of Lulu Guinness travel bags starting from just £35, with no need for a discount codes. Fashion-forward individuals shouldn't miss the latest releases by checking out the new arrivals, which come with no discount codes requirement to enjoy the latest trends.

• Those subscribing to the Lulu Guinness newsletter can secure themselves a 10% discount on their purchase, a welcome saving for new customers.
• A unique opportunity lies with an additional 10% off on already discounted items up to 70% off, with the right discount codes.
• An exciting offer includes the chance to grab delivery from just £6 without the necessity of using any discount codes.
• Moreover, if you are part of the Lulu Guinness loyalty program, you are set to benefit further from each transaction without the requirement of a discount codes.
• Lastly, with a 14-day free return policy, shoppers can make their purchases confidently, knowing that they can return items hassle-free without a discount codes.

With such a wide array of savings, deals, and discount codes, savvy shoppers are well-positioned to enjoy premium products from the Lulu Guinness discount code while managing to save significantly this November.