Sarah Raven discount code - December 2024 - Picodi UK

Data about Sarah Raven

Sarah Raven is a renowned shop specializing in a diverse range of gardening and cooking supplies. Catering to enthusiasts of both indoor and outdoor gardening, Sarah Raven offers a curated assortment of products that aim to enrich the gardening experience, whilst also providing ingredients and tools for the culinary-minded.

• Gardening Supplies:
  • Seeds, including flowers, vegetables, and herbs
  • Bulbs and plants for every season
  • Tools and accessories catered for gardening tasks


• Outdoor Living:
  • Garden furniture for comfort and aesthetics
  • Outdoor lighting to enhance evening ambiance
  • Fire pits and heaters for year-round garden use


• Cookware and Kitchen Supplies:
  • Exclusive cookware to complement home-grown produce
  • Preserving and fermentation equipment to extend the life of harvests
  • Books featuring recipes and tips for using garden-fresh ingredients


• Garden-Inspired Homeware:
  • Decorative items reflecting the beauty of nature
  • Tableware for garden-to-table dining experiences
  • Soft furnishings with botanical themes


• Gifts and Kits:
  • Gardening gift sets for all levels of experience
  • D.I.Y. kits for crafting and garden projects
  • Gift vouchers for flexible gifting options

Sustainability is a key concern for Sarah Raven, therefore, many products are designed to support eco-friendly practices. Biodegradable pots, organic seeds, and peat-free composts are available for environmentally-conscious gardeners.

1. Ordering and Delivery:
   • An easy online ordering process to navigate
   • Swift and reliable delivery service
   • Customer service support for orders and product inquiries
2. Customer Education:
   • Gardening workshops and courses
   • Comprehensive growing guides and advice online
   • Seasonal newsletters with gardening tips and recipes

Complaints and returns in Sarah Raven

Returns and refunds are a crucial aspect of customer service, and Sarah Raven has specific policies in place for such circumstances. Should there be a need to return an item, whether due to a change of mind, the item not meeting expectations, or being faulty, customers are asked to examine their items upon delivery and inform customer services of any problems as returns must be processed within 28 days of receipt.

• For all plants, seedlings, and bulbs, the process is a bit different. It depends on various factors including the type, season, condition, size, quantity, and reason for the return. It's critical to contact the customer services team immediately upon receiving the order to establish the best course of action. It might be the case that the customer won't have to return these items, and therefore, postage refund might not be available if the return is made without prior communication.
• Concerning other items like seeds, gardening kits, etc., if the customer changes their mind or the item isn't as expected, contact with customer services is not necessary before returning. Items should be in a resaleable condition and in their original packaging. Customers should fill out the return form found on the back of the delivery note and include it in the parcel, then send it to the specified return address using the correct postage. It is recommended to obtain a certificate of posting, as the returned goods are the customer's responsibility until they are received.
• If an item is faulty or damaged, or the customer has been sent an incorrect product, the customer services team should be contacted within 28 days to determine the next steps.

In certain instances, exceptions to the returns policy apply:

• Printed or Online Gift Vouchers are not eligible for return.
• Personalised items made to order can only be returned if they are faulty.
• Items like plants, seedlings, and bulbs might not be eligible for return, hence the importance of contacting customer services for advice.

It is important to note that postage charges can only be refunded if the items were sent incorrectly, or they were faulty or damaged upon receipt. Additional postage services like 'special delivery' or 'signed for' services may not be entirely refundable.

What payment methods does Sarah Raven accept?

Payment Methods at Sarah Raven

Sarah Raven supports a variety of payment methods to accommodate the diverse preferences of customers. The available options enable secure transactions for a hassle-free purchasing experience.

• Credit or Debit Card:
  • Acceptance of Visa, Mastercard, and American Express credit or debit cards.
  • No additional charge for using a credit card.
  • Payments are safeguarded with digital signatures and robust encryption.


• Apple Pay & Google Pay:
  • Exclusive to online orders.


• Online & Paper Gift Vouchers:
  • Redeemable against all products and courses purchased online.
  • Voucher code entered at checkout for redemption.


• PayPal:
  • Two methods for PayPal payment:
    1. Logging into a Sarah Raven account at checkout and selecting PayPal.
    2. Checking out as a guest, filling out details, and then proceeding to PayPal.
  • All PayPal orders are charged at the time of ordering.
  • Refunds processed via PayPal appear within 2-3 working days in the PayPal account.

Note:

• Apple Pay, Google Pay, or PayPal payments are not accepted on telephone orders.
• All prices include VAT where applicable.
• Cheques and postal orders are not accepted as forms of payment.

Delivery costs in Sarah Raven

Delivery Information for Sarah Raven

• Yodel Tracked Service is used for plants, bulbs, garden kit, and homeware deliveries.
  • Customers receive tracking numbers from Yodel once orders are dispatched.
  • Using the Yodel app to manage deliveries and nominate a safe place is recommended.
• Orders over £60 qualify for free standard P&P.
• Delivery Costs
  Certain items may affect delivery costs:
  • For Seeds (Only) and Sarah Raven Gift Cards (Only), standard delivery is £2.50, and next day delivery is £5.95.
  • Plants and Bulbs have a standard delivery charge of £4.95.
  • Next day delivery is offered on selected items at £7.95 for Gardening kit and homeware.
  • An additional £5 delivery charge per large or bulky hardware item will be applied for orders containing 2 or more.
• Standard Delivery Timelines
  • Plants should be delivered within one working day of despatch.
  • Bulbs, garden kit & homeware items are expected to be delivered within two working days of despatch.
  • Orders composed solely of seeds are despatched via Royal Mail untracked and should arrive within 3-4 days post despatch.
  • Paper gift card only orders are also delivered via Royal Mail untracked with an anticipated arrival of 3-5 working days from ordering.
• Next Day Delivery Service
  • For next day delivery, orders must be placed Monday - Friday before 12 noon excluding Bank Holidays and weekends.
  • Orders placed after 12 noon or on weekends take 2 working days.
  • Excludes items where next day delivery is unavailable. These exceptions are detailed at checkout.
• Delivery to addresses outside of the UK is not available.
• Additional Order Information
  • Once despatched, delivery dates may be altered using the Yodel app.
  • Addresses cannot be changed post despatch but can be updated via the Yodel app after order despatch.
  • If an order is split into multiple deliveries, the delivery note will detail outstanding items.
  • Even with part deliveries, only a single P&P charge is applied.
  • Items listed as currently unavailable on the site cannot be purchased at the current time. Pre-ordered items will be delivered as per the published date at the time of the order.

Sarah Raven discount codes - what types are there?

For those seeking vibrant garden flora and delightful gifts, Sarah Raven provides a plethora of captivating offers to embellish your outdoor and indoor spaces. Currently, the Sarah Raven discount code is featuring an attractive 25% off on all plants, an opportunity not to be missed by gardening enthusiasts.

Moreover, a diverse array of gardening kits and gifts are thoughtfully curated for budgets both large and small, with options under £60 and even under £20. This ensures that regardless of your spending plan, you can find something special from Sarah Raven.

In the remarkable Big December Sale, shoppers had the chance to leverage various promotions, demonstrating the Sarah Raven's commitment to offering value to its customers. Here are some more examples of past offers:

• A generous 14% off all plants, bulbs, and seeds was available for a limited time.
• Avid fans of dahlias could have seized a 25% discount with a special discount code.
• An opportune 24% saving was attainable on your next order with the use of discount codes.
• Exceptional clearance events were held, including up to 60% off and a 50% reduction on Black Friday selections.
• Additional festivities included an extra 10% off during Cyber Monday using discount codes.

Patrons of Sarah Raven are encouraged to keep vigilant for new discount codes to maximize their savings while indulging in the quality and elegance of Sarah Raven's offerings.