DJI coupon code - December 2024 - Picodi USA

What do we know about DJI?

Shop DJI specializes in providing an extensive range of aerial photography and videography devices designed to capture stunning visuals from the skies. Below is a detailed description of the products and services available.

• Camera Drones: The centerpiece of the store's offerings, featuring advanced models such as the DJI Mavic 3 Pro, the all-around DJI Air 3, and the compact DJI Mini 4 Pro. Each drone is designed to cater to different needs, from professional cinematography to everyday content creation.
• Handheld: The handheld category includes devices like Osmo Pocket 3, a 1"" CMOS pocket gimbal camera, and action cameras such as the Osmo Action 4 with best-in-class image quality. For smartphone users, Osmo Mobile 6 Platinum Gray offers an intelligent 3-axis gimbal stabilizer experience.
• Education & Industry: This section is curated for those looking for enterprise solutions or educational programming tools. It reflects DJI's commitment to providing intelligent drone-based solutions for industrial missions as well as educational resources.
• Services: DJI also provides after-sales services like the DJI Care Refresh plans, which add an extra layer of protection for devices with offerings like the 2-Year Plan for the Osmo Pocket 3, DJI Mini 4 Pro, and Osmo Action 4.
• Accessories: To complement the main products, a vast selection of accessories is available to enhance performance, longevity, and functionality of the devices.
• Official Refurbished: For customers looking for value, the store features refurbished products that have been thoroughly tested to meet operational standards.

Shopping at Shop DJI also comes with several benefits:

1. 1% DJI Credit Reward on purchases which can be used for future transactions.
2. A Free Fast-Delivery Upgrade for a limited time to enjoy swifter delivery of orders.
3. 14-Day Returns policy for ease of mind and customer satisfaction.
4. Over €169 worth of orders ships free, ensuring an added value to the purchase.

For those in need of guidance, DJI offers a series of Buying Guides that help in selecting the perfect drone or handheld device. Highlighted are in-depth reviews, comparison articles, and insights into upcoming trends and products in this dynamic field of technology.

• Buying Guides for Camera Drones & Handheld Devices: Provide insights into which DJI products best meet specific use cases and customer needs.
• Educational Articles: Articles like "Vlogging Reinvented", "Mini Drones: The Definitive Guide", and "Must-Have Gear for Camping Photographers" offer valuable information for both novices and professionals.
• Product Unboxings & Highlights: For users looking for the first-hand look at the newest devices, Shop DJI provides unboxing content for products such as the DJI Mini 3 and DJI RS 3 Mini.
• Comparative Studies: Articles comparing different models like "DJI Mavic 3 Pro vs. Mavic 3 vs. Mavic 3 Classic" help users make informed decisions.

How can one return an order from DJI?

Refund Policy

• You can request the Return & Refund Service:
  1. Within 14 calendar days of receiving a product if the product has no manufacturing defect and is still in new or like-new condition.
  2. Within 14 calendar days of receiving a product if the product has a manufacturing defect.
• Return & Refund Service will not be provided where:
  1. It is requested beyond 14 calendar days of receiving a product.
  2. A product sent to DJI for Return & Refund Service does not include all original accessories, attachments, or packaging, or any item is not in new or like-new condition, i.e., with cracks, dents, or scratches.
  3. A legal proof of purchase, receipt, or invoice is not provided or is reasonably believed to have been forged or tampered with.
  4. Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.
  5. Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration.
  6. Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds, or lightning strikes.
  7. A product is not delivered to DJI within seven calendar days after Return & Refund Service confirmation is sent from DJI.
  8. Other circumstances stated in this policy.

Return & Refund Instructions

1. Log into your DJI account.
2. Go to “My Orders”.
3. Find the order you would like to return and click “Details”.
4. Click “apply for after-sales” at the right side of the item(s) you would like to return.

DJI will review your return and refund application within 2 working days.

Refund Time

Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 7-14 business days, depending on the bank or credit card issuer.

Coupons and DJI Credit Refunds

After the order has been refunded, the coupons and DJI Credits will be refunded to your account and can be used again within the effective dates.

Bundle deals

For bundle orders that contain discounted products, refunds can only be processed for the entire order. Customers are not permitted to process separate refunds for individual products in a bundle deal.

Return Shipping

Once your return and refund application is approved by DJI, DJI will provide a free shipping label for return shipping to the designated service center(excluding cross-border costs, if applicable).

Replacement Policy

If you wish to replace products, please contact the After-Sales team at www.dji.com/support within 15 calendar days of receiving the products.

DJI shall be responsible for the two-way replacement freight for any products sent in for replacement due to performance faults.

• You can request the Replacement Service:
  1. Within 15 calendar days of receiving the product if the product does not match the original description of the product in one or more significant aspects.
  2. Within 15 calendar days of receiving the product if the product suffers performance failure.
• Replacement Service will not be provided where:
  1. Service is requested more than 15 calendar days after receiving a product.
  2. Legal proof-of-purchase, receipts, or invoices are not provided or are reasonably believed to have been forged or tampered with.
  3. A product sent to DJI for replacement does not include all original accessories, attachments and packaging, or contains items damaged by user error.
  4. A product is found to have no defects after all appropriate tests are conducted by DJI.
  5. Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.
  6. Product labels or serial numbers show signs of tampering or alteration.
  7. Damage is caused by uncontrollable external factors, including fires, floods, high winds, or lightning strikes.
  8. Received product is not sent back to DJI 7 calendar days after replacement confirmation from DJI.
  9. Proof of damage during transit issued by the carrier cannot be provided.
  10. Other circumstances stated in this policy.
• Replacement Instructions
• Replacement Freight

What are the payment options in DJI?

Payment Methods

• Credit Card (Visa, MasterCard, American Express, JCB)
• Debit Card (Visa, MasterCard, Maestro)
• Paypal
• Apple Pay (only available for payment with iphone and ipad)
• Bank Transfer

Notes:

1. If payment is made by credit or debit card, there will be a temporary authorization to charge the card once the payment process is completed. The actual charge will occur either upon shipment of the order or when the temporary authorization ends (6 days), whichever is sooner.
2. Different forms of payment cannot be combined, and only one bank card can be used for each order.
3. If a PayPal dispute occurs before shipment, the payment will be withheld by PayPal, which will result in the order being held until the dispute is settled.
4. To ensure security, orders may be subject to a verification procedure. Customers may need to verify that they are the card owner or that the order information is legitimate. Orders may be refused if the order or payment information cannot be verified. A refund will be issued if this is the case.

For any issues with payment, assistance can be sought by contacting the customer care service through the DJI support page.

Information about delivery in DJI

Shipping services for orders from European countries are provided by DHL. However, due to air transportation restrictions, it's recommended not to purchase more than two batteries per order.

Shipping Fee
Free shipping is offered on orders of $169 or more. For orders that do not qualify for free shipping, the shipping fee is displayed on the address-filing page once the order is confirmed.

Fast Delivery Upgrade - Limited Time Only:
During promotional periods, fast delivery upgrades on in-stock items from the DJI Store are provided for free. This upgrade will be automatically applied to qualifying orders without additional charges.

• If an order is eligible for free shipping, the shipping service will be upgraded to fast delivery at no extra cost.
• Orders not qualifying for free shipping will only be charged the standard shipping fee, and the delivery will be upgraded to fast delivery for free.
• Fast delivery is not available for orders with island addresses or containing more than 2 batteries, which will be shipped using standard delivery methods instead.

DJI coupon codes - what types are there?

The shop DJI currently has a variety of coupon codes available to customers looking to save on their purchases. For those interested in refurbished products, DJI offers a 20% discount, providing an excellent opportunity to buy DJI's high-quality tech at a lower price. Additionally, the shop has other promotions such as a free gift with the purchase of a Mini 4 Pro and a trade-up program where customers can receive up to $450 by trading in their old devices.

To further enhance your shopping experience, DJI encourages the use of the DJI Store App, which not only simplifies the purchasing process but also provides users with special coupon codes and perks. Be sure to stay updated with DJI's various promotions, such as the seasonal offers, to make the most of your shopping experience:

• Save 20% on Refurbished Products
• Free Gift with Mini 4 Pro Purchase
• Up to $450 Off with DJI Trade Up Program
• DJI Air 2S for Just USD $999
• Free Shipping on Orders Over $149
• Exclusive Deals with DJI Store App

For drone enthusiasts and tech gadget lovers, these deals present the perfect chance to acquire cutting-edge technology while optimizing savings.