Petzyo discount code - March 2025 - Picodi Australia

What do we know about Petzyo?

Petzyo offers a premium range of dog food products crafted for the health and nutrition of dogs in Australia. The products are known for their high quality, made with love and a commitment to sustainability and ethical sourcing.

Dry Dog Food:

• Kibble That Counts: A sustainable, grain-free, natural, and complete dry dog food option.
  1. Chicken & Turkey: Suitable for all breeds & sizes, large & giant puppies, and anxious dogs.
  2. Kangaroo & Sweet Potato: Suitable for fussy eaters, active dogs, and those requiring hypoallergenic options.
  3. Salmon & Oceanfish: Suitable for long-haired breeds, senior dogs, and puppies of various sizes.

Raw Dog Food:

• Raw Royalty: Ethically made raw dog food using sustainable ingredients.
  1. Chick Magnet: Suitable for puppies and dogs of all sizes, and for post-operative recovery.
  2. Roo's Clues: Suitable for puppies and dogs of all sizes, and for post-operative recovery.
  3. Got Beef: Suitable for puppies and dogs of all sizes, and for post-operative recovery.

Dog Dental Care and treats also form part of Petzyo's range, with a variety of products available to maintain the dental health of dogs.

Best Sellers:

• Beef Liver 200G
• Sittin' for Chicken 200g
• Get Wag - Duck Breast Dog Treats - 200g
• Bell & Bone - Collagen Chew Sticks for Adult Dogs in Beef and Chicken flavors
• Bell & Bone - Collagen Chew Sticks for Puppies & Small Dogs - Beef
• Bell & Bone Dental Sticks - Chicken, Mint & Seaweed

Quality Assurance: The meals offered are all Aussie made and owned, with ingredients sourced from Australian suppliers and farmers. The emphasis on supporting local businesses not only bolsters the economy but also ensures a lower carbon footprint due to reduced travel time for ingredients. Petzyo's products are depicted as sustainable and ethical, with each meal having been developed by a canine nutritionist and vet approved. The recipes are formulated to meet and exceed AAFCO & PFIAA nutritional requirements for complete and balanced diets.

Convenience: Petzyo provides a system aiding customers to discern the perfect food amount required for their dogs through an algorithm. This efficiency ensures that dog owners are timely aware of when to repurchase and maintain their dog's diet regimen. Customers can opt to either make a one-time purchase or set up a subscription plan for regular deliveries, with the flexibility to skip, pause, or cancel at any time.

Customer Satisfaction: Testimonials from dog owners, referred to as "pawrents," share positive experiences with Petzyo products. These reviews indicate that dogs are eager to eat Petzyo's food varieties, signifying palatability, and dog owners appreciate the brand's commitment to ingredient quality and the overall health of their pets.

Petzyo's offerings cater to different dietary requirements and preferences, ensuring that there's an apt product for every dog, focusing on a healthy, nutritious, and sustainable approach to dog feeding.

Petzyo - how to complete a complaint and make a return?

Refund Policy at Petzyo

Commitment to customer experience is emphasized, with a provision for dissatisfied customers to voice concerns. The return policies are product-specific and adaptive to individual circumstances.

Meal Plan Items

• Empty Bowl Guarantee applies to first box purchases of 8kg dry or 5.4kg raw food. If taste satisfaction is not met, customers can get a refund.
• Contact should be made via email to initiate discussions regarding the next steps if a pet does not favor the product following guidelines.
• Options include sending samples of other flavors, with a complimentary replacement bag shipped if a preferred taste is identified by the dog. However, for opened bags, returns are not accepted, and the suggestion is to donate them or gift them.
• If samples are not well received, refund processing under the satisfaction guarantee is initiated.
• Unopened bags can be returned for refunds, with the customer urged to email Petzyo to make such requests.
• Limitations exist for return, exchange, and refund requests to be considered within 14 days from the first delivery.
• In scenarios of orders exceeding 8kg, a mix of exchange for the opened bag and refund for additional unopened bags may be considered.
• Customer service is accessible for personalized assistance regarding returns and refunds.

Raw Food

• Returns are not accepted for the Raw Royalty range due to its perishable nature.
• Yet, the possibility of a refund or exchange is not ruled out, with customers advised to contact customer service via email to explore options.

All Other Products (Including 'Treats')

• Returns are acceptable within 14 days of purchase for products in original condition and unopened packaging.
• Returns past this period may not qualify for a refund.
• Edible items that have been opened are exempt from refunds and exchanges due to health policies, except for Meal Plan items under the Taste Satisfaction Guarantee.
• For damaged products, customers are expected to email Petzyo with photos of the damage, along with their order number and name for a refund to be processed back to the original payment method.

Cancellations

• Customers subscribed to Petzyo plans receive a 7-day courtesy reminder before order processing and billing.
• Post-processing, all orders are considered final with no options for cancellation or refund.

Conditions and methods of delivery in Petzyo

Petzyo delivers products Australia wide, offering the estimated dispatch of products to occur within 1 business day of receiving an order, unless stated otherwise. Delivery methods may vary and the choice of method is at the discretion of Petzyo. Products will be delivered to the shipping address provided during order placement.If the customer will not be available at the expected delivery time, it is recommended to nominate a safe and cool place near the front door for the products to be left, giving authority for products to be left at that location. Delivery areas may be restricted and it's suggested to refer to the site's delivery information to confirm the delivery zone applicability. If a potential customer is outside the delivery zone, they should contact Petzyo to discuss potential delivery options.Title to the products only passes on to the recipient once full payment of the costs, which includes delivery, is made. However, the risk is transferred to the recipient at the moment products are delivered to the specified shipping address. Should a delivery require a change in date or address, immediate written notification to Petzyo is required.In the case where an order cannot be fulfilled for reasons such as availability or a significant delay, Petzyo reserves the right to cancel the order. This decision may occur at any point before delivery and the customer will be informed via the contact details provided during order placement. Affected customers have the option to receive a refund, with delivery costs reimbursed in such scenarios.Petzyo advises that any issue with a delivery, including receipt of products or disputes about product state, should be communicated as quickly as possible via email.

Products from Petzyo are dispatched with the goal to be sent out within 1 business day from the time the order is received, subject to availability and unless otherwise specified. The delivery methods employed are selected at Petzyo's discretion and could consist of a variety of carriers and services to ensure delivery throughout Australia.

If not present at the expected time of delivery, customers are encouraged to assign a secure and cool spot near the front entrance where the package can be left, granting Petzyo authority for that placement. It is important to verify delivery zones on Petzyo's website and reach out for potential alternatives if outside the standard delivery area.

Ownership of the products shifts to the customer once the total payment, inclusive of delivery costs, has been completed. On the flip side, the risk associated with the products passes to the customer at the point of delivery to the designated address. Promptly updating Petzyo in writing of any changes to delivery details is imperative to managing the delivery correctly.

Petzyo maintains the right to rescind any order prior to the delivery under certain circumstances such as inventory issues or extended delays. In such an event, the customer will be notified using the provided contact details with an option to get a refund, including any delivery fees paid for the undelivered products.

Communication regarding delivery concerns, including receipt of goods or product condition disputes, is best conducted with Petzyo via email promptly to ensure timely resolution.

What are the existing Petzyo discount codes?

Shoppers seeking to make their pet-related purchases more affordable at discount code Petzyo can benefit from a variety of offers and discount code. For instance, new customers can enjoy a generous 20% off their first purchase by using a specific discount code dedicated to new customers. In addition, if it is your initial transaction with discount code Petzyo, you could alternatively select a different discount code which provides a flat $20 off your first order.

Dog owners might be interested in the specialized high protein dog food selections available from just $90, thanks to the offers at discount code Petzyo. For the wellbeing of your furry friend, consider exploring the range of Dog Dental Care Products, with prices starting as low as $12. Additionally, the entertainment of your pets is catered for with a variety of dog toys beginning at the accessible price of $6.

Essential accessories for your dog are not forgotten, with a range of items starting from merely $4. Moreover, shopping at discount code Petzyo becomes even more inviting with the promise of free delivery on select meal plan orders and additional box items. Indeed, massive January discounts have arrived at discount code Petzyo, presenting a timely opportunity to acquire pet essentials while maximizing savings with the various discount code available.