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What do we know about Reckon?

Reckon provides a comprehensive suite of business and accounting solutions tailored to meet the needs of small businesses, accountants, and bookkeepers primarily in Australia. Key features and services available from Reckon include:

Accounting Software: This encompasses tools for monitoring day-to-day finances, including cash flow, income, and expenses. Reckon's accounting products are designed for small businesses that wish to manage their finances effectively. Solutions focus on different business sizes and needs, ranging from basic accounting functions to more advanced features for businesses managing complex projects.

Payroll Software: Payroll management functionalities include wage processing, leave management, superannuation, and compliance with Single Touch Payroll (STP) obligations. Reckon offers payroll solutions that cater to businesses with varying numbers of employees, from small enterprises to larger corporations.

Invoicing: Features enable businesses to create and send professional online invoices, allowing customers to make payments through a variety of methods for convenience and efficiency. Reckon’s invoicing solutions are designed to assist small businesses in managing and tracking their billing processes.

Financial Insights: Business performance tracking and monitoring are made possible through various reporting tools, helping businesses make informed decisions based on their financial data.

Mobile Apps: Reckon has developed companion apps for payroll and invoices, providing the flexibility to manage these functions on-the-go.

Business Solutions: Additional solutions offered include business loans, accounts hosted, financial reporting, bank reconciliation, expenses monitoring, timesheets management, and project management features.

• Accounting Software Plans: Customers can choose from various subscription plans which include Accounting Essentials, Accounting Plus, and Accounting Premium, each designed to match specific business scales and needs.
• Payroll Software Plans: Similarly, there are Payroll Essentials, Payroll Plus, and Payroll Premium plans, each accommodating businesses with different numbers of employees.

The options and incentives to switch to Reckon from other accounting systems are promoted with tools and support for easy data migration. Extensive customer support, local to Australia, is emphasized through a support hub and other resources such as guides, templates, and a glossary of accounting terms to assist users.

Reckon also provides a community for small businesses and accountants, offering various resources such as case studies, success stories, industry-specific solutions, webinars, and an extensive network of accredited bookkeepers and accountants.

For accountants and bookkeepers, Reckon offers partner programs with benefits that include access to resources, guides on running a bookkeeping practice, and member site features.

Lastly, Reckon prides itself on having over 30 years of expertise in the accounting and payroll industry, highlighting a community that includes 400,000 Australian employees who are paid using Reckon systems.

How can one return an order from Reckon?

Reckon's policy on complaints and returns is not explicitly detailed in the provided data. Therefore, the following description is a general placeholder based on common industry practices, and not Reckon's specific policies.

A typical store's complaints and returns policy might include provisions for customers to return defective or unsatisfactory products within a certain time frame after purchase, often ranging from 14 to 30 days. The store might offer exchanges, repairs, or refunds depending on the situation. Customers are usually required to present a valid proof of purchase, and the returned items must be in their original condition and packaging. Additionally, certain types of goods like customized items or perishable goods might be excluded from the return policy.

If a customer has a complaint about a product or service, the store might have a process for addressing these issues, which could involve contacting the customer service team through designated channels such as email or a hotline, providing details of the complaint, and awaiting a resolution. The store might strive to address complaints promptly and satisfactorily, aiming to maintain customer satisfaction.

• Returns Process: Details the steps customers need to follow to return a product, including packaging and shipping requirements.
• Return Period: Specifies the timeframe in which returns are accepted after purchase.
• Proof of Purchase: States the necessity for a receipt or order confirmation for returns to be processed.
• Item Condition: Defines the condition that returned items must be in, which typically includes being unused, undamaged, and accompanied by original tags and packaging.
• Refund Method: Describes how refunds are issued, whether to the original payment method or as store credit.
• Non-returnable Items: Lists the types of items that are not eligible for return, such as personalized products or opened software.
• Complaints Procedure: Outlines how to file a complaint about a product or service, the information needed and an anticipated timeline for response and resolution.

Due to the lack of specific information on Reckon's complaints and returns policy, customers are encouraged to contact Reckon directly for accurate and detailed information relating to their circumstances.

Reckon - available payment methods

Reckon Payments provides an online payment solution that couples with Reckon Invoicing, enabling customers to pay invoices via a "Pay Now" link directly from their invoice, accessible anywhere and on any device. This service is designed to streamline the payment process, offering more payment options and thereby expediting payments.

Payment Methods Included:
Visa and Mastercard are accepted methods of payment.

Payment Processing Rates:

• Domestic transactions have a processing fee of 1.50% including GST.
• International transactions have a processing fee of 2.9% including GST.

Integration:
The service integrates with Reckon One, an accounting solution that must have invoicing enabled for the use of Reckon Payments.

Transaction Clearance:
The process of funds clearance takes the transaction date plus 7 business days.

Additional Costs:
Reckon Payments does not incur additional per-transaction costs or monthly account fees.

Starting with Reckon Payments:

1. To enable Reckon Payments, sign up using Reckon One Invoicing and follow the prompts to the invoicing payments screen, providing necessary details.
2. Once enabled, the invoice will feature "Pay now" links for direct credit card payments from customers.
3. Automatic reconciliation occurs when a customer pays via Reckon Payments, creating a receipt in the book and linking it to the invoice to mark it as paid.

Promotional Offer: Trying invoicing with Reckon Payments is free for 30 days.

Conditions and methods of delivery in Reckon

Reckon offers several methods to deliver orders to its customers. Each order delivery method is designed to provide convenience and reliability while ensuring that orders reach their destination in a timely and efficient manner. The methods include:

• Direct download: For digital products or software, Reckon provides direct download options post-purchase. Customers can access their purchased products by logging into their account on the Reckon website and navigating to their digital library or order history.


• Software as a Service (SaaS): For subscription-based services like cloud accounting solutions, customers gain access to the product online. Once the payment confirmation is received, customers can log in to their account and start using the service immediately.


• Email Delivery: When customers purchase licenses or subscriptions, Reckon may send the necessary activation details or subscription information to the customer's registered email address.


• Physical Shipment: If the purchase requires physical delivery, such as backup media or documentation, Reckon coordinates delivery through trusted courier services. Shipping times and costs may vary based on location and urgency of the order.

Customers should ensure they provide accurate delivery details during the checkout process to avoid delays. The tracking details, if applicable, will be provided so that customers can monitor their order's journey. It is important to note that delivery strategies might change based on product updates, specific promotions, or changes in policy, hence it's advisable for customers to review delivery terms during each purchase.

What coupon codes and promotions does Reckon offer?

Reckon provides a diverse range of financial management software options tailored to personal and professional needs. For those looking to optimize their personal finances, Reckon offers a competitive coupon code Reckon that allows users to purchase software for as low as $170/year. This budget-friendly solution is an excellent tool for individuals seeking comprehensive financial oversight.

Businesses can also benefit from Reckon's solutions. With a coupon code Reckon, you can access accounting software starting at only $10 per month, ensuring cost-effectiveness even for the smallest operations. For larger businesses, one standout promotional offer includes a three-month free period, enabling companies to explore Reckon's robust accounting services at no initial cost.

For new customers, there's an enticing coupon code Reckon that includes a basic plan for just $5 per month. This plan is designed to meet the fundamental accounting needs of businesses embarking on their financial management journey. In addition, Reckon periodically opens up opportunities for prospective users to try their services before committing, such as a free 1-month trial.

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Furthermore, Reckon facilitates a smooth transition for those looking to switch to their platform by offering free migration services. It's clear that Reckon is focused on providing valuable financial tools to a wide audience, consistently offering myriad discounts through coupon code to ensure affordability and accessibility.