Rockmans discount code - December 2024 - Picodi Australia

Rockmans - general information

Rockmans is a retail destination in Australia offering an extensive selection of fashion and homewares. Catering to a diverse range of tastes and needs, customers can explore a variety of options, from clothing to home essentials. With a focus on providing value, Rockmans presents shoppers with fashion and homeware collections at affordable prices.

Women's Fashion
Rockmans provides an expansive range of women's clothing, ensuring a solution for every occasion. Their collection includes:

• Tops: Featuring shirts & blouses, 3/4 sleeve tops, tees, singlets & tanks.
• Knitwear: An array of jumpers, cardigans, coatigans, and merino & lambswool pieces for cooler weather.
• Outerwear: Includes jackets, coats, and vests designed for functionality and fashion.
• Dresses: Offering sleeved dresses, sleeveless dresses, midi dresses, maxi dresses, and jumpsuits & rompers.
• Bottoms: Jeans, pants, shorts, and skirts for various occasions and styles.
• Activewear, Sleepwear, Leisure: Apparel catering to active lifestyles and comfort at home.

For those looking for exclusive collections, Rockmans features a CURVE line, providing styles designed to flatter all body types.

Beauty Products
The beauty section at Rockmans includes products for makeup application, skin care routines, personal fragrances, and beauty tools & accessories. Customers can find:

• Makeup: Items for eyes, face, and lips to complement every look.
• Skincare: Products ranging from cleansers and moisturisers to masks, treatments, oils, and serums.
• Fragrances: A selection of scents for both her and him.
• Beauty Tools & Accessories: Encompassing haircare, self care, nail care, oral care, beauty storage, and even makeup mirrors.

Homewares
Shoppers can elevate their living spaces with Rockmans' range of homeware essentials. The store's inventory includes:

• Bedroom: Blankets, mattress protectors & underlays, pillows, quilts, quilt cover sets, silk pillowcases, and sheet sets & pillowcases.
• Kitchen: From appliances and cooking utensils to cookware.
• Bathroom: Accessories, bathroom scales, heated towel rails, storage solutions, bidets, and towels.
• Dining: Dinnerware, cutlery, and glassware.
• Electrical Appliances: Vacuum cleaners, whitegoods, humidifiers & purifiers, and heating & cooling devices.
• Furniture: Options for living room, bedroom, dining & kitchen settings.
• Home Decor: Artificial plants, barware, baskets & boxes, bookends, candles & diffusers, clocks, cushions, mirrors, photo frames, pots & planters, room dividers, rugs, statues & ornaments, vases & bowls, and wall decor.
• Outdoors: BBQs & accessories, fire pits, umbrellas, outdoor lighting, outdoor furniture, and gardening tools.
• Laundry, Technology, Travel: Products include bluetooth speakers, headphones, smart watches, luggage, and accessories.

Additional Services
Rockmans offers free Australian delivery on orders over $120 and provides easy returns options, click & collect, and secure payment methods.

To further enhance the shopping experience, Rockmans invites customers to join the Rockmans Style Circle, promising a reward of $20 off for members, alongside exclusive offers, updates on the latest styles, and rewards points on every purchase.

Rockmans - how to complete a complaint and make a return?

Change of Mind Returns:

• Items purchased online and returned due to change of mind can qualify for a refund if sent back to the Warehouse.
• For change of mind, online purchases can be returned at any Rockmans store for an exchange or a Credit Note/Gift Card on Rockmans branded product.
• Returns of in-store purchases due to change of mind must be done in-store for an exchange or Credit Note/Gift Card with the original receipt. Refunds are not provided in-store for change of mind.
• If a purchase was made using a membership account and the receipt is missing, store personnel can find the order.

Conditions for Change of Mind Policy:

• The returned item(s) must be unworn, unwashed, with all tags attached, and in original condition and packaging.
• Final Sale Items and Third-Party Seller Items are excluded; these cannot be returned for a change of mind.
• Proof of purchase is required for a return.
• Earrings, underwear, and swimwear cannot be exchanged or refunded for hygiene reasons.
• Returns must be received within 30 days of purchase.
• Customers are responsible for return shipping costs unless the item is faulty or incorrectly supplied.
• Consumer rights under Australian Consumer Law and Fair Trading Act (New Zealand) are not affected by this policy.

Items Non-Refundable or Exchangeable:

• Items including earrings, underwear, and swimwear are non-refundable/exchangeable for hygiene reasons.
• Delivery charges are excluded from refunds.
• All Final Sale items and Third-Party Seller items cannot be returned for change of mind, instore or online.
• If the items are marked as Final Sale or Third-Party Seller, no returns/refunds can be offered for change of mind.
• The policy excludes faulty goods.

For items purchased in-store, customers must return to a store for an exchange or Credit Note/Gift card if they change their mind, rather than returning them online.

Online purchases can be returned to the online returns warehouse. Particular processes apply for PayPal or Afterpay returns in accordance with the returns policy.

Order Cancellations and Amendments:

• Once an order is placed, it cannot be cancelled or amended.
• Amendments not possible include delivery address changes, color/size changes, adding/removing items, applying discounts/rewards, or full order cancellations.

Additional Information:

• Returns are not accepted for products purchased from third-party marketplaces.
• To return an item bought through such marketplaces, a request must be placed through the original website of purchase.

In the event of receiving an incorrect or faulty Product, customers should contact Rockmans via their customer care email with a picture and description of the fault for assessment.

For Sale Items:

• Sale items are non-refundable for change of mind, either instore or online.
• If a fault is found with a Sale item, the standard returns policy applies.

Health Essentials: Health Essential products are non-refundable where there is simply a change of mind.

Pre-order time for some products could be up to 10 weeks for delivery.

Customer service contact is available for further questions regarding the returns policy.

Free Store Exchange:

• Exchanges of BEME products can occur within 30 days in BEME stores barring Final Sale Items and Third Party Seller Items, which are not eligible for exchange or refund due to change of mind.

For easy returns, SEKO Returns Service and ParcelPoint are available, each with its own procedure for returning items to the warehouse.

What payment methods are available in Rockmans?

Rockmans accepts several payment methods for online purchases. Customers have the flexibility to pay using Afterpay, Zip Pay, Visa, MasterCard, AMEX, PayPal, Rockmans Gift Cards, and e-Gift Cards.

Regarding the specifics of the Afterpay service, it allows for a purchase to be paid in four equal instalments, due every two weeks. When checking out with Afterpay, the items are shipped immediately, and payment schedules can be viewed and managed through the customers' Afterpay account. If required, customers can log in to make payments before the due date, or Afterpay will automatically deduct instalments from the customer's debit or credit card every fortnight. Using Afterpay is generally cost-free as it does not charge interest or fees for the service; however, there are late fees applied to overdue payments. A fee of $10 is charged if a payment is overdue, with an additional $7 charged if it remains overdue for more than one week, totaling to a maximum of $17 per overdue payment. In the event of returns, Afterpay follows the Rockmans Returns Policy, which means payments will be updated in the Afterpay system once the return is processed by Rockmans. For redeeming promotional codes or vouchers, customers are instructed to enter the code into the designated 'Redeem your promo/rebate voucher' field found in the shopping bag during the checkout process. Lastly, if customers choose to pay using Rockmans Gift Cards or e-Gift Cards, they are expected to input the Gift Card number and PIN at the checkout when shopping online. These gift cards are valid for 3 years from the date of purchase and can be used online and in stores.

Important Details:

• PayPal eCheques not accepted since 13 June 2018
• 'Load and Go' or pre-paid credit cards are not accepted
• Payment provider used: eWay
• No direct storage of credit card details on Rockmans
• Ability to remove credit card token by managing account details
• Afterpay late fee charges apply for overdue payments
• Promotional codes or vouchers to be redeemed in the shopping bag

Using Rockmans Gift Cards/e-Gift Cards:

• Input the Gift Card number and PIN at checkout
• Valid for 3 years from purchase
• Usable both online and in Rockmans stores

Information about delivery in Rockmans

At Rockmans, order delivery is crafted to suit different needs and locations within Australia and New Zealand. Deliveries in Australia for orders under $120 carry a flat fee of AUD $12.95, while those over $120 are delivered free of charge. New Zealand orders under $120 incur a delivery fee of AUD $15, again with free shipping for orders exceeding this amount.

Products from Third Party Partners are dispatched and arrived separately, with no extra delivery fees if multiple parcels are sent. However, orders over AUD $1,000 from Third Party Partners may be subject to customs charges and duties by the AU Customs Service upon arrival, which are the responsibility of the recipient.

Parcels are typically delivered within 7-10 business days from dispatch, though this can extend to 10-20 business days for New Zealand deliveries and even longer in specific circumstances such as remote or rural areas, sale periods, or due to natural events.

• Standard Australian Metro Delivery: Approximately 5-7 business days post-dispatch, via Australia Post, at no cost for orders over $120 or a fee of AUD $12.95 for orders under this threshold.
• Standard Australian Regional Delivery: Approximately 7-10 business days post-dispatch, via Australia Post, identical fees as metro deliveries.
• Standard New Zealand Delivery: Around 7-20 business days for delivery, by seko, with similar cost structures as mentioned for Australian orders.

Delivery Options at Checkout:

1. Standard Delivery: Necessitates a signature upon delivery or leaves a calling card if the recipient is unavailable.
2. Authority to Leave: Parcels can be left at the door without signature requirements, though liability for lost or stolen parcels is relinquished.
3. Click & Collect: Enables collection from stores or home delivery at no extra fee if the local store lacks the inventory.
4. Parcel Point: Offers pick-up from local stores, operational 7 days a week and late hours, with ParcelPoint services encompassing returns as well.

Ezibuy Deliveries: Delivered separately from New Zealand, taking 10-21 business days post-dispatch, with a similar fee structure to Third Party Partners. Orders over AUD $400 may incur customs charges, payable by the recipient.

Sister Brand Deliveries: Shipped separately from corresponding warehouses with tracking details communicated via email upon dispatch; no additional delivery fees apply.

Partial Deliveries: Orders with multiple items may be dispatched in separate parcels under different tracking numbers, with email notification provided for such occurrences, without extra shipping fees.

Rockmans ensures that shipping details are transparent, offering a variety of delivery methods to address customer preferences and ensuring that the delivery process is as smooth as possible.

Rockmans discount codes - what types are there?

Shoppers looking for exceptional deals at discount code Rockmans can revel in an array of lucrative offers. The store extends a generous $20 off storewide with a special discount code, valid on purchases over $120. This exclusive offer encompasses Rockmans & Mosaic Brand products, although it excludes Third Party suppliers, Ezibuy, as well as Sale & Final Clearance items.

For home enthusiasts, discount code Rockmans provides an impressive up to 80% off on bedding, and kitchen appliances can be acquired with up to a 75% discount, all without the need for a discount code. Similarly, everyday home deal seekers can enjoy up to a 60% reduction, and those upgrading their outdoor spaces can benefit from the same level of savings on outdoor items.

Avid fashionistas can dive into the Sizzling Summer Sale at discount code Rockmans for a scorching up to 75% off. Moreover, renowned top brands are available at a thrilling 50% off, and technology enthusiasts are not left behind with up to 50% off on tech products. Swimwear is also making a splash with a 30% discount.

In addition to these discounts, discount code Rockmans guarantees customer satisfaction with an offer of free returns, allowing shoppers to make purchases without any hesitation. The store regularly updates their promotions, ensuring that every visit to discount code Rockmans is an opportunity to uncover new and exciting deals.

• Exclusive discount code of $20 off on storewide purchases over $120
• Up to 80% off in the bedding department without needing a discount code
• Save up to 75% on kitchen appliances, no discount code required
• Indulge in up to 75% off during the Sizzling Summer Sale
• Everyday home deals at up to 60% off
• Outdoor items with discounts reaching 60%
• Top brands featured at 50% off
• Up to 50% off technology essentials
• Up to 30% off a selection of swimwear

The store ensures shopping convenience with a smooth online process for applying discount code, and for orders above $120, customers can delight in free delivery, making the shopping experience at discount code Rockmans even more satisfying.