Soho Skincare promo code - December 2024 - Picodi Australia

What do we know about Soho Skincare?

Welcome to Soho Skincare, where a superior choice of skincare and rejuvenation treatments meet the expertise of a Para Medical Skin Therapist, Maree Andersen. Here, an extensive assortment of over 20 international brands—including clinical grade, organic, and natural skincare and makeup products—are available, with a specialization to cater for the distinct needs of various skin types and concerns.

• Skin Types: Combination Skin, Dry Skin, Normal Skin, Oily Skin
• Skin Concerns: Acne Prone, Ageing, Dehydrated Skin, Redness, Rosacea, Scarring, Sun Damage

In addition, the following spa treatments are amongst the most sought-after services provided:

1. Body Contouring
2. Skin Needling
3. Brow Sculpt
4. Customized Facials

For assistance in selecting the appropriate skincare regime, consider booking a Personalized Product Prescription session. This is a unique offering that ensures individuals receive tailored recommendations complemented by the expertise of a seasoned professional.

Moreover, the option to become a part of the VIP Club is designed to extend benefits and savings on regular treatments, contributing significantly to a year-round beauty and skincare routine.

Those interested in gifting or experiencing the luxury of Soho Skincare can purchase facial spa gift cards online, promising a transformative and indulgent session at the hands of skincare experts.

For further information or to book an appointment, the Soho Skincare team is ready to provide guidance and support, ensuring a personalized and result-driven skincare journey.

Soho Skincare - how to complete a complaint and make a return?

Soho Skincare has a clear policy for returns and cancellations, which it outlines for its customers. This policy includes several key points designed to address potential post-purchase issues:

All sales are considered final. Should a cancellation or return be necessary for any reason, these are subject to administration fees.

A 30 Day Returns Policy is in place, meaning customers have 30 days from their order date to initiate an exchange or refund process.

Before returning an item, a Return Authorisation Number must be issued by the Customer Service Team. Returns without this authorization will not be accepted.

For Change of Mind cancellations, a $9.95 administration fee is applied. When it comes to Change of Mind returns, a larger administration fee of $25 is deducted from the refund total. The product must be returned unopened and unused, with return postage costs covered by the customer. A trackable delivery service is recommended. If products are returned damaged or used, they may be sent back to the customer, incurring a $25.00 postage and handling fee. Refunds are issued within up to 14 business days, once the items are received in their original condition.

In cases of Allergic Reaction, immediate contact with Soho Skincare is advised. Additional information and specific procedures are required to process a refund, which may include a clear and current photograph of the affected area, a current and dated letter from a doctor, and the return of the product with no less than 10% used. Protective packaging is required for returned items to ensure they are not damaged in transit. Refunds for legitimate reactions are also processed within up to 14 business days after receipt and verification.

For Incorrect Supply issues relating to quantity or incorrect items, contact via email to the customer service team is needed to initiate a resolution. The company can arrange to send additional or correct items via Express Post or issue a refund if items are unavailable.

If goods are Received Damaged, the responsibility lies with Australia Post or the carrier used once the order has been dispatched from Soho Skincare. Claims for damaged items should be directed towards the responsible carrier.

Received Faulty products should be reported to Soho Skincare immediately, including photographs of the faulty items. A prepaid return postage label will be supplied for the return, and upon verification, replacement items will be sent via Express Post with no additional cost or refunded if the item is unavailable.

Administration fees apply for returns and cancellations, and compliance with the returns process including timely communication and correct packaging for returns is crucial.

Soho Skincare - delivery costs and methods

Soho Skincare provides various methods for delivering orders to customers. Defined delivery methods, along with their associated rates and details, are outlined below to ensure customers are well-informed about how they can receive their purchases.

Delivery Methods & Rates:

• Orders Under $50:
  • Australia Post Standard: 1-14 business days - $6.95
  • Australia Post Express: 1-5 business days - $9.95
• Orders Over $60:
  • Australia Post Standard: 1-14 business days - FREE
  • Australia Post Express: 1-5 business days - $6.95

Additional Delivery Information:

• Attempt to dispatch within 48 hours is taken, with the understanding that there might be delays due to external factors such as payment processing, supplier dispatch times, and transit issues.
• Delivery estimates apply to metro areas in Australia, with extended time frames expected for WA, TAS, NT. For specific information, customers should refer to the Australia Post Delivery Speeds & Coverage Page.
• Orders are accompanied by a tracking number, which is provided via email once the order has been processed.
• Transit Insurance & Lost Parcels: Orders include complimentary postage insurance up to $100 unless an authority to leave the package without a signature has been given.
• If parcels are damaged by Australia Post, a refund of up to $100 is available, subject to Australia Post's investigation process that may take up to 14 business days.

Click & Collect Option:

• Customers have the option to collect their orders from the office at 32 Driftwood Drive, Castaways Beach, Qld, 4567, free of charge.
• Collection is available after receiving an order confirmation email specifying collection times.

Customer Obligations:

• Customers are required to provide accurate information during ordering, including contact details and shipping address.
• If a signature is required on delivery and the customer is unavailable, it is the customer's responsibility to retrieve their package from the local post office.
• For business address deliveries, the name of the business and recipient is necessary, along with the level (if applicable) and a daytime phone number.
• Should there be issues with the chosen postage option, the right is reserved to alter the shipping method.

Note that currently, international shipping is not offered.

What promo codes and promotions are available in Soho Skincare?

Shoppers looking for great deals on skincare can find exceptional savings at promo code Soho Skincare. For instance, there is an enticing offer where customers can save up to $1200 by joining the Soho VIP Member Club. This exclusive membership yields free gifts and a plethora of promo code, without the need for any specific promo code. Another enticing deal features a 40% discount on various products and deals, allowing shoppers to save significantly without needing to input any promo code.

For those new to promo code Soho Skincare, signing up for the newsletter comes with a reward of a 10% promo code on their next order. Additionally, there are student-specific promo code that provide a 5% markdown on purchases. To avail of this offer, students must register at Student Edge to receive their promo code. Bestsellers at Soho Skincare start at a price as low as $16, and for purchases over $50, customers can enjoy free delivery with no promo code necessary.

Lastly, a first facial appointment at the Soho Skincare Salon in the Garden comes with a generous $25 gift voucher, and customers will receive this offer upon signing up for the newsletter. This is apart from the ever-present opportunity to receive free samples with every Soho Skincare order, ensuring that every shopping experience at promo code Soho Skincare is rewarding.