W.Lane promo code - December 2024 - Picodi Australia

W.Lane - general information

W.Lane is a retailer that offers a broad range of women's clothing, homeware, health essentials, and accessories catered to an Australian audience, with both an online presence and physical stores. They provide a selection of items for varying occasions, from casual styles to more formal attire as well as items for home improvement and personal care.

The clothing line at W.Lane includes women's wear that ranges from tops, pants, skirts, dresses, and jeans to sleepwear, activewear, and swimwear. They also offer a variety of jackets, coats, and knitwear suitable for different seasons and occasions. On top of the regular clothing items, the store provides an array of occasion edits designed for specific activities, such as brunch, dinner, beach outings, holidays, weddings, and nights at home. W.Lane ensures they cater to the everyday wardrobe essentials with their Basics & Essentials collection.

Their homeware department offers a wide assortment of products for every area of the home. This includes bathroom accessories, towels, bathroom storage, and scales, as well as various options for bedroom improvements like blankets, quilts, sheets sets, and mattress protectors. For dining areas, W.Lane offers dinnerware, cutlery, glassware, and napery. Furthermore, the store stocks electrical appliances, furniture for living rooms, bedrooms, dining areas, and DIY and renovation supplies.

The outdoor section features BBQs and accessories, fire pits, outdoor furniture, gardening tools, and pools and accessories. Those interested in technology can find a range of products, including Bluetooth speakers, cameras, headphones, smart home devices, and more.

For pet owners, there are pet accessories, beds, toys, and grooming products. Travel enthusiasts will find luggage options, accessories for safer and more comfortable travel, and personal care items to take on trips.

In the beauty department, W.Lane provides a multitude of beauty-related products, including makeup for eyes, face, and lips, skincare treatments, haircare, and beauty tools. Customers can also find an array of fragrances for both men and women, alongside gift sets.

To further enhance the shopping experience, W.Lane offers Today's Deals, known for daily discounts on a selection of products. They also have an Outlet section for discounted items spanning women's clothing and homewares.

Customers enjoy free Australia-wide delivery on orders over $150, and the store provides easy return options. The convenience of Click & Collect is available, along with secure payment methods. W.Lane also offers a rewards program where VIP members can receive exclusive offers, promotions, and style updates, including a $25 discount on their first purchase.

The brand is part of Mosaic Brands LTD and encourages shoppers to connect via their customer service for support or to join their rewards program for added benefits.

How to return an order in W.Lane?

W.Lane has a specific policy regarding returns and complaints to ensure customer satisfaction. The policy is designed to accommodate customers if they change their mind, receive faulty goods, or need to make a return for other reasons, with certain conditions and exclusions.

Change of Mind:

• Refunds for online orders are provided when returned to the Warehouse, while exchanges or Credit Note/Gift Cards can be obtained for W.Lane branded products when returned to a W.Lane store.
• For change of mind, items must be in original condition with all tags attached and must be returned within 30 days of purchase.
• Non-returnable items for change of mind include Final Sale Items and Third-Party Seller Items.
• Earrings, underwear, and swimwear are non-exchangeable and non-refundable due to hygiene reasons.
• Returns should be sent via a traceable method, as W.Lane is not responsible for lost returns.

Incorrect or Faulty Goods:

• Customers are advised to contact customer care with a picture and description of the fault or incorrect item as soon as discovered.
• A refund will be processed back to the original payment method if the return is approved.
• General wear and tear are not considered a manufacturing fault and will not qualify for a refund.

In-Store Purchases:

• Items purchased in-store must be returned to a W.Lane store for an exchange or Credit Note/Gift Card with the original receipt. The in-store policy does not provide refunds for change of mind.
• If the original receipt is not available, the purchase can be located using the membership account.

Online Purchases:

• Online exchanges are not accepted; customers should visit a local store for exchanges.
• Returns via PayPal or Afterpay can be processed through the online return warehouse.
• Full order cancellations or amendments cannot be made after the order is placed.

Non-Returnable and Non-Refundable Items:

• Products purchased through external marketplaces such as Amazon, eBay, Catch, and others are not accepted for in-store or online returns by W.Lane and must be returned through the original website.
• All Sale items are non-refundable for change of mind.

Health and Safety:

• Health Essentials are non-refundable for a change of mind, which includes items such as first aid kits, hand sanitiser, cleaning products, and masks.
• Customers should pre-order with an expectation of up to 10 weeks for delivery.

Store Exchange:

• Free exchanges for W.Lane products are available in-store, excluding Final Sale, Sister Brand, and Third Party Seller items.

Return Methods:

• SEKO and ParcelPoint offer easy return services, with tracking available and processing times up to 10 business days once the return is received.

What payment methods does W.Lane accept?

W.Lane online accepts multiple forms of payment for customer convenience:

• Credit cards including Visa, Visa Debit, MasterCard, and AMEX are accepted for payment.
• W.Lane Gift Cards can be used as a form of payment.
• PayPal is an available payment option.
• Afterpay is accepted, allowing customers to buy now and pay later.
• Zip Pay is also available as a payment method.

Note: To assure security and privacy, W.Lane online does not directly store credit card details. Instead, encrypted security measures, referred to as "Cookies", are used to facilitate a safer and more efficient shopping experience.

W.Lane - delivery costs and methods

W.Lane offers several methods of order delivery for customers in Australia and New Zealand.For orders shipping to Australia, W.Lane provides free delivery on orders over $150. If the total purchase is under $150, there is a flat fee of $12.95 for delivery. Generally, parcels are dispatched within 5-7 business days, excluding weekends and public holidays, with delivery times potentially being longer in remote or rural areas, or during promotion and sale periods. Orders to key metropolitan areas such as Sydney, Melbourne, Adelaide, Brisbane, and Perth can be expected to be dispatched within this 5-7 business day timeframe. Regional areas might take up to 10 business days. Australia Post is responsible for delivering these orders. Customers will receive an email with tracking information to follow their order once it is dispatched.For deliveries to New Zealand, W.Lane charges a flat rate of $15 AUD. Parcels to New Zealand are anticipated to be delivered in up to 14 business days, taking into account the same potential delays as with Australian orders. Australia Post Express Courier International trackable service is used for these deliveries. Similar to Australian orders, customers will get a tracking number via email after dispatch. For return orders, free delivery is offered as per W.Lane's Returns Policy. It is important to note that orders equivalent to NZ$400 or more might incur customs charges and duties by the NZ Customs Service once the parcel arrives in New Zealand, and these fees are to be paid by the recipient directly.W.Lane specifies that items from an order may ship separately from multiple locations. This implies individual items might arrive separately.EziBuy products are shipped from New Zealand and may constitute separate parcels if ordered alongside W.Lane items. EziBuy orders over $1000AUD may attract customs charges once they reach Australia, payable by the recipient.Delivery options at the checkout include standard delivery, where a signature will be required upon receipt of the parcel, or an "Authority to Leave" option, where no signature is needed and parcels are left at the front door. It's highlighted that W.Lane cannot be held liable for any lost or stolen parcels due to specific delivery instructions left for the carrier.Alternative delivery options like Parcelpoint and Click and Collect are mentioned but are currently unavailable at W.Lane.Sister Brand and Third Party Partner products might also be shipped separately, with no additional charges applied. Customers are notified and provided tracking details once these orders are dispatched.

Delivery Options for W.Lane:

• Free delivery in Australia for orders over $150
• A flat fee of $12.95 for Australian orders under $150
• $15 AUD flat rate shipping to New Zealand
• Dispatch within 5-7 business days (exclusions apply)
• Delivery by Australia Post with tracking provided by email
• Free return order delivery as per Returns Policy
• Potential customs charges for certain New Zealand and EziBuy orders
• Standard delivery with signature required
• ""Authority to Leave"" option without signature
• Items may ship separately from multiple locations
• Sister Brand and Third Party Partner products may ship separately

Note: Delays may occur during promotional periods or due to natural events. Items in an order may ship separately and arrive separately.

What are the existing W.Lane promo codes?

Shoppers looking for incredible savings can take advantage of the fantastic offers from promo code W.Lane. This season, you can enjoy an array of discounts sure to make any budget happy. For instance, customers can benefit from a Free Delivery promo code when spending over $120, making online shopping even more convenient and cost-effective.

Are you aiming to refresh your wardrobe? Look no further as promo code W.Lane presents a 60% Off Sale. You don't need any promo code to slash prices on these stylish finds! Additionally, you can explore their store locator for a personalized shopping experience or take advantage of their Click & Collect service for speedy, seamless pick-ups.

January brings even more enticing deals with promo code W.Lane's Access Huge January Deals Today promotion, where jaw-dropping discounts await without the need for a promo code. Prior deals included fantastic bargains such as styles for $25 and under during the New Year Summer Sale and 2 for $60 on select styles.

• Free Delivery with purchases over $120
• Up to 60% off during the sensational sales
• Click & Collect service within 1 hour during store opening hours
• Huge January Deals without needing a promo code

With offers like these, promo code W.Lane has positioned itself as a haven for shoppers who love high-quality products at remarkably low prices. Keep an eye out for upcoming promotions and utilize the promo code available to maximize your savings!