Lenovo discount code - December 2024 - Picodi Hong Kong

General data about Lenovo

Shop Lenovo offers an extensive range of products including Laptops, PCs, Tablets, and solutions for Data Center needs. The following are some of the specific offerings available:

• Lenovo Pro for ongoing business requirements
• Specialized Gaming products for enhanced gaming experiences
• Devices and solutions serving the Education sector
• Advanced Servers and Storage solutions
• Various services and solutions to maximize the use of technology

Lenovo Pro Tier Benefits:

1. Save up to an extra 3% on Think everyday pricing with Pro Tier.
2. Access to Plus Tier by spending HK$62,000 with increased benefits.
3. Free advancement to Elite Tier by spending HK$96,000 with benefits such as up to an extra 8% on Think everyday pricing.
4. Use of flexible payment options with TruScale Device as a Service.

For Resellers:

• Access to Lenovo's full product portfolio
• Ability to configure and purchase at prices better than Lenovo.com

Support Services Include:

• Enhanced productivity, security, and collaboration through PC Services
• Digital Workplace Solutions offering smart solutions that enable employees to focus on meaningful work
• Premier Support Plus to boost productivity and employee experience with a comprehensive solution
• Next-level device protection, assistance, and maintenance with Premium Care Plus
• Sustainability Solutions for smarter climate action across the IT lifecycle

Customers can also explore seasonal promotions such as:

• EOFY Shopping Sale with up to 35% off on ThinkPad and ThinkBook Exclusive offerings
• Special discounts on RAM/SSD upgrades for Custom-to-Order (CTO) ThinkPad models
• Various Express Delivery options available for select models
• Lenovo Pro members special incentives, like a free coffee machine for purchases

Assistance Services:
For any questions or the need for expert advice, assistance is available via telephone, with the number 2593 0388, or by utilizing the offered Chat services.

The brand maintains physical presence at the Lenovo Concept Experience Store in Tsim Sha Tsui and at the Lenovo Official Brand Store in Causeway Bay, providing customers with locations to experience products firsthand.

How can one return an order from Lenovo?

Lenovo's Return Policy

Products purchased or ordered from Lenovo eShop or brand store are non-cancellable, non-returnable, and non-exchangeable once confirmed. If there are any Missing, Wrong, Damaged, or Cosmetic (MWDC) issues upon receipt, contact Lenovo eShop customer service within 7 days for assistance. The 7-day notification period for in-store pickups begins on the day the product arrives at the store, not the pick-up date. After inspection and confirmation of a defect by Lenovo eShop, the product may be eligible for exchange. Lenovo reserves the right to refuse exchanges for products with 5 or fewer dead pixels, or those that are intentionally damaged or exhibit minor cosmetic damage not affecting main functions. Intentionally damaged items are only accepted for report on the first day of stock receipt.

• Lenovo eShop has the right to inspect and verify reported issues.
• Lenovo eShop makes the final decision on any compensation regarding reported issues.
• After-sales service is reachable via hotline at 25930388 press 2 (Monday to Friday from 9:00 am to 6:00 pm) or email hkcs@lenovo.com.
• If a product fails to meet factory requirements based on inspection results, Lenovo will proceed with the exchange procedure.
• Exchanges and inspections can only be arranged through the Lenovo customer service; stores cannot arrange this.
• The product must be in original packaging with all accessories and manuals. Lenovo may refuse an exchange if accessories are missing or if there's damage.
• The exchanged product must match the original product, except in cases of original product shortage, with the customer paying any price differences.
• In event of product unavailability due to supply issues, Lenovo will cancel orders and provide refunds, notified via email, and does not extend a discount offer to alternative products.

How to Return an Item

• Contact the customer service team via email hkcs@lenovo.com to create a Return Sales Order (RSO).
• Refer to Terms & Conditions for details on the return process.
• Lenovo cannot guarantee cancellation or changes to an order once received. All cancellation requests are subject to review for eligibility.
• Notifications will be sent via e-mail for cancelled orders or if it's not possible to fulfill cancellation requests.

Problem with Order

• Orders may be cancelled due to non-accepted payment method, rejection or decline, authorization failure, inventory error, or system error.
• Information used for orders on Lenovo.com will undergo verification for security purposes. Orders failing verification may be automatically cancelled.
• Cancellation does not lead to shipping, and any authorization holds will be reversed as per financial institution policies.

Lenovo - payment options

Payment Methods

• Lenovo accepts the following payment methods:
  • Visa
  • MasterCard
  • Union pay
  • Alipay
  • We chat pay
  • Alipay HK
  • BOC instalment
  • HSBC instalment
  • Amex
  • Bank transfers
• Cards issued worldwide are accepted.
• Commercial rental payment options are available for purchases over $990, subject to an online application after ordering.

Regarding Invoice and Billing Information

• Email will be sent with an official invoice upon shipping of the order.
• Invoice can be downloaded through the Order Visibility Portal (OVP) once the order has shipped.
• To change shipping name and address on the invoice, contact the Billing Adjustment team at pcdaba_my@lenovo.com.

Delivery costs in Lenovo

Shipping and Delivery

• Lenovo eShop uses local courier as its standard carrier for all last mile deliveries.
• It may take an extra 2 – 3 business days for the courier to deliver an order to the customer after it has arrived at the Hong Kong warehouse.
• Delivery of monitors and accessories may come separately.
• The estimated delivery lead time displayed on the website is subject to change without notification.
• Orders cannot be canceled or exchanged due to changes in the delivery time.

Shipping Information

• Lenovo offers free standard shipping to addresses in Hong Kong.
• A confirmation email is sent once an order is received.
• Order acceptance occurs when the product is shipped or the service is delivered.
• Customers can track the delivery through the courier's website using the order number provided in the confirmation email.
• Lenovo is unable to ship orders internationally from outside Hong Kong due to export restrictions and policies.
• Shipping to PO box addresses is not possible as a signature is required for delivery.
• If the customer is not at home when the courier arrives, the courier service team will contact the customer.

What discount codes and promotions does Lenovo offer?

Looking for ways to save on your next Lenovo purchase? The store is brimming with enticing offers and discount codes that can lead to substantial savings. Whether you're upgrading your home office or seeking cutting-edge gaming gadgets, Lenovo has a deal for you.

Here are some of the specific discount codes that you can take advantage of:

• Up to 60% Off: A variety of devices are on sale with discounts reaching as high as 60%. This is part of a special Lenovo Sale with fresh deals popping up every day.
• Up to 80% Off: By signing up for special deals, you can receive Lenovo updates and enjoy discounts of up to 80% off.
• Extra 10% Off: First-time business purchasers can use discount codes to get an additional 10% off their initial purchase.
• Up to 5% Off: Joining Lenovo might offer you a pleasant surprise with a discount code of up to 5% off your first order.
• Special March Offer: Check out the special December offer to discover amazing deals that don’t require a discount code.

Lenovo’s promotions also include next day delivery on selected products, ensuring that waiting times are greatly reduced. However, if you’re browsing for specific models like the ThinkPad, recent promotions have offered up to 35% off without needing a discount code.

It’s also worth noting that while some promotions have expired, Lenovo frequently updates their deals, and you might stumble upon discounts of up to 40% on PCs or even 50% off storewide during special sale events. To make the most of your money, join Lenovo Pro or EDU memberships for an extra discount on top of the numerous discount codes available.

Lenovo equips tech enthusiasts with a wide range of options to save, from upfront discounts to exclusive membership offers. Keep an eye on the latest deals and discount codes to optimize both your tech and savings.