Industry Buying coupon code - Black Friday 2024 - Picodi India

General data about Industry Buying

How to return an order in Industry Buying?

Cancellation, Returns, and Replacement Policies

• Cancellations:

  Refunds for cancelled orders are processed within 2–8 business days from the day of collection for prepaid orders only.

  • Orders can be cancelled only before dispatch.
  • After dispatch, products can be returned but not cancelled.
  • Cancellation Criteria:
    1. Incorrect or incomplete order address.
    2. Incorrect product specification mentioned.
    3. Order falls under a "non-serviceable zone" or "out of delivery area".
    4. Suspected fraudulent information.
    5. Product runs "out of stock" with the vendor.
• Returns:

  Images of damaged products and packaging to be e-mailed for initiating the return process.

  Note: Unboxing video required for damaged/incomplete orders during return initiation.

  • Damaged products must be reported within 48 hours of delivery.
  • Guidelines for Returns & Replacement:
    1. Damaged/defective product.
    2. Product differs from the website description.
    3. Wrong item, color, size, or quantity delivered.
    4. Missing specific parts/accessories that should be included with the product.
  • Return Eligibility:
    1. Products must be unused and returned in original condition with price tags, manual, warranty cards, and original packaging.
    2. Invoice must be available.
    3. "Non-returnable" products cannot be returned.
• Returning a Product:

  After the product is picked-up/sent, e-mail the courier slip and bank details for courier charges reversal.

  • Courier pick-up arranged by Industry Buying, or customer sends it via India Post.
  • Quality check conducted upon product receipt. If discrepancy found, customer re-ships at their cost.
  • No refund of courier charges for sending the product back.
• Other Terms and Conditions:
  • "Non-returnable" products cannot be returned.
  • Products from clearance sales are not covered under the return policy.
  • Products sold as combos cannot be returned individually.
• Refunds:

  For NEFT and Cheque transactions, customers must send necessary details to the provided e-mail.

  • Approved refunds processed within 2-8 business days based on the payment method.
  • EMI payment refunds credited in 6-8 business days after cancellation.

Industry Buying – forms of payment

• Payment Methods
  • Customers can choose to pay for their orders through multiple payment methods:
  • Cash on Delivery: Available for certain pin codes, with applicable COD charges added to the order total.
  • Net Banking: Secure payments through internet banking with participating banks.
  • Credit/Debit Cards: Customers can pay using Visa, MasterCard, Maestro, and American Express card issued in India and 21 other countries.
  • NEFT/RTGS: Payments can be made directly through bank transfer.
  • Cheque/DD: Payments via Cheque or Demand Draft are accepted.
• EMI Payment Option:
  • The EMI payment option is available for American Express, Citi, and HDFC credit card holders. Customers can select from 3, 6, 9, or 12 month instalments with a minimum order value of Rs 3,000 to avail of EMI.
  • There is no processing fee for availing EMI option, and interest rates are as per your bank's policy.
• Mobile Payments:
  • Mobile-friendly payment options are available including using Debit/Credit cards or Netbanking through the mobile-optimized website.
• Wallet Payments:
  • Payments can also be made partially using Paytm, PayU, or MobiKwik Wallets combined with other prepaid methods of payment.
• Payment Security:
  • Industry Buying ensures the security of card details with high-level encryption and transactions processing through secure and trusted gateways.
  • Extra security with cards online password services such as Verified by Visa, MasterCard SecureCode, etc.
  • Industry Buying has fraud detection policies in place and may ask for ID proof to prevent unauthorized transactions.
• Corporate Orders:
  • For large quantities or corporate orders, specific payment terms can be arranged by contacting the sales team.

Delivery costs in Industry Buying

Order Delivery Methods at Industry Buying:

• The delivery timeline is usually between 4–7 days from the time of order shipment.
• Deliveries may face delays due to factors such as:
  • Remote delivery locations
  • Natural events like heavy rains or earthquakes
  • Political disruptions
  • National or regional holidays
• If a delivery attempt is missed, the delivery will be re-attempted the next working day.
• Selected courier partners are responsible for deliveries, with tracking available through a link provided via SMS or email, or through the “Track now” option on the Industry Buying website.
• For any open or tampered packages upon delivery, customers are advised to contact customer support via email or helpline.
• If the product arrives damaged or defective, a replacement or a return can be requested through various contact methods available including helpline and email, subject to terms.
• Installation services are not offered for products delivered by Industry Buying.
• Industry Buying does not provide international shipping services as of now.

What are the existing coupon codes and promotions in Industry Buying?

Shoppers looking for budget-friendly purchases in tools and industrial equipment should explore Industry Buying for a variety of coupon codes. For instance, you can apply a coupon code to get a flat 10% off on testing & measuring instruments, ensuring you get the best value for precision tools.

• If you're a first-time shopper, simply entering your phone number on the Industry Buying website can secure you a neat 5% off on your next order without the need for any additional coupon codes.
• For substantial savings, consider using a coupon code that offers Rs. 500 off your overall purchase, giving you a generous direct discount at checkout.
• Purchases over Rs. 2500 are now more affordable with a coupon code slashing Rs. 100 off your order total.

Moreover, special promos are running which do not necessarily require coupon codes such as:

• Sign up for the newsletter to enjoy exclusive offers, with potential savings of up to 60% on select items.
• Agriculture and garden tools are currently available at up to 55% off, perfect for the green-thumbed shopper.
• Eco-conscious customers can benefit from up to 25% off on solar panels, bolstering their energy efficiency while cutting costs.

To remain updated on the latest deals and potential coupon codes, customers are encouraged to download the Industry Buying App, offering a curated shopping experience with all the latest offers at your fingertips.