Winni coupon code - December 2024 - Picodi India

Data about Winni

Winni is a premier online destination in India renowned for its delivery of Cakes, Flowers, and an array of Gifts. The platform enables customers to mark significant occasions such as birthdays, anniversaries, and festive celebrations like Valentine's Day, Diwali, Holi, and Rakhi with grace and affection.

Product Assortment at Winni:

• Cakes: A variety of types including Eggless Cakes, Midnight Cakes, Photo Cakes, and Customized Cakes in flavors such as Chocolate, Truffle, and Black Forest.
• Flowers: Features an exquisite collection of Roses, Orchids, Lilies, available in bouquets, boxes, and arrangements for various occasions.
• Gifts: Offers a wide selection of gifts including Personalized Gifts, Home Decor, Jewellery, with special sections for corporate gifts and gifts by recipient or occasion.
• Plants: Provides an array of indoor and outdoor plants, Air Purifying Plants, Flowering Plants, and even Succulent Plants.
• Chocolates: Delivers a tempting assortment of chocolates, including Personalized Chocolates and Chocolate Bouquets.
• Combos: Curates various combos and hampers, combining cakes, flowers, chocolates, and more for a comprehensive gifting experience.

Celebration of Love:

Winni takes pride in its meticulously curated Valentine’s Day collection, perfect for expressing heartfelt sentiments. Customers can choose from romantic gifts designed for every day of the Valentine’s Day week, ensuring love is celebrated in all its forms.

Global Reach:

With a commitment to global celebration of relationships, Winni's delivery network spans over 700+ cities in India, reaching over 20 million customers worldwide. The ability to send love across borders is facilitated with delivery services extending to countries such as the USA, Canada, UAE, Australia, UK, and more.

Delivery Options:

Winni offers distinctive delivery options tailored to customer needs:

1. Standard Delivery: for planned celebrations
2. Same-Day Delivery: for the unexpected surprises
3. Midnight Delivery: for striking when the clock strikes twelve
4. Express Delivery: when time is of the essence
5. 30 Minutes and 2-Hour Delivery: for when the celebrations can't wait

User Experience:

Shopping at Winni is made effortless with a user-friendly website and mobile app, offering an efficient and enjoyable browsing and ordering process. In addition, customers have access to special discounts and offers, enhancing their overall gifting experience.

Franchise Opportunity:

For entrepreneurs looking to venture into the bakery and gifting industry, Winni extends the opportunity to own a franchise, leveraging its reputation and established market presence across India.

Complaints and returns in Winni

Complaints and Returns Policy at Winni

The complaints and returns policy at Winni is designed with attention to fairness and customer satisfaction while ensuring that guidelines, rules, and processes are followed. Provided below are the specific details regarding the policy for complaints and returns:

• If the recipient receives the products in damaged condition:
  1. The recipient should check the products delivered before signing the receipt.
  2. If the product delivered is found damaged, the recipient should refuse to accept it and immediately inform Customer Care.
  3. Reports of any issues with the products delivered should be within 4 hours of receipt; after this period, no replacement or refund requests will be entertained.
  4. In case of badly damaged products, a replacement will be provided, subject to a minimum of 6 hours for the replacement.
  5. Complaints for courier products should be informed within 6-8 hours after delivery.
• Issues that are considered slight cosmetic or minimalistic, such as:
  • Incorrect name/message on the cake or the name/message not attached with flowers.
  • Issues related to cream of the cake/decoration on cake/flowers packaging - will not be eligible for refunds/replacements unless the products are severely damaged.

Non-Delivery of Products: Winni will attempt delivery of an order only once. The following are scenarios where a delivery is considered as executed and no refund will be made:

• Wrong shipping/delivery address.
• Premises locked.
• Wrong landlines/Mobile number or Extension number leading to inability to reach the recipient.
• Recipient refusing to accept the delivery.
• Delivery of the product at the Gate/Neighbor as per the instruction given by the receiver.
• Recipient not available.

Cancellation Policy:

• Cancellation before 24 hours to the start of the delivery time slot incurs a 10% cancellation charge, with 90% refund to the Bank Account, or the option for a 100% refund to the Winni wallet.
• Cancellation between 12-24 hours before the start of the delivery time slot results in a 20% cancellation charge, with 80% refund to the Bank Account, or the option for a 100% refund to the Winni wallet.
• Cancellation within 12 hours to the start of the delivery time slot will result in a 100% cancellation charge, implying no refund to either Bank account or Winni wallet.

No cancellation requests are accepted for orders placed under the following categories:

• Same day delivery - No cancellation and no refund if the order date and delivery date are the same.
• Same day mid-night delivery orders.
• Special day orders, such as Valentine's Day, Mother's Day, etc.

Refund Policy:

• Cancellations lead to refunds as stated in the cancellation policy section.
• Refunds after unsuccessful delivery attempts are subject to the conditions mentioned under non-delivery of products.
• Refunds are processed within 15 working days to the original payment method, after the customer's confirmation via email regarding the preferred refund method (Bank Account or Winni Wallet).

For any further assistance or clarification regarding the complaints and returns policy, customers are encouraged to contact Winni Customer Care.

Winni - payment methods

Payment Methods at Winni.in

Winni provides multiple payment methods to ensure a secure and convenient shopping experience. Utilize Internet Banking and Wallets like PayTM, Mobikwik for purchases. Additionally, payments through Visa, MasterCard, Maestro, and American Express credit/debit cards are accepted both in India and internationally.

International Transactions: International credit and debit cards are supported, and PayPal is available as a payment option for non-Indian cards.

Credit Card Payments: Visa, MasterCard, and American Express credit cards are accepted. Necessary information includes card number, expiry date, and the three-digit CVV number. A redirection to the bank's page for the online 3D Secure password may occur.

Debit Card Payments: Payments using Visa, MasterCard, and Maestro debit cards are accepted. Information required includes card number, expiry date (optional for Maestro), and three-digit CVV number (optional for Maestro). A secure bank page will be used for entering an online password to complete the payment.

Security of Transactions: Winni uses 256-bit encryption technology to safeguard card information, alongside secure payment gateways managed by leading banks. The addition of a 3D Secure password service enhances security further.

3D Secure Password: This feature, developed by VISA and MasterCard in partnership with issuing banks, provides added security through identity verification. The password is created and known only by the cardholder.

To set up a 3D Secure password for credit/debit cards, cardholders should register on their bank's website. This process enhances security for online credit/debit card transactions.

• Secure Payments: Ensure confidentiality with encrypted transactions.
• Major Credit & Debit Cards: All major cards accepted for convenience.
• Customer Assurance: A trusted network of payment gateways and banks.

Delivery costs in Winni

• Fresh Cake Delivery: Cakes are prepared shortly before delivery to ensure freshness. Customers can select a delivery time to ensure the cake is fresh upon arrival.


• Midnight Delivery:Midnight delivery is available from 11:00 PM to 11:59 PM, with an extra charge of Rs. 250.


• If the recipient is unavailable, attempts are made to deliver to a neighbor or nearby location, otherwise the order is cancelled, and no refund is provided for perishable items.


• Order Placement: Orders can be placed for the same day until a fixed time. For the best chances of delivery, it is advisable to place orders early.


• Delivery Charges: These vary by location and will be shown upon entering the delivery address pin code. Charges range from Rs. 0 – 300.


• No Hidden Charges: The prices are all-inclusive, with no hidden fees. The price seen at checkout is final. Delivery charges may be extra.


• Delivery Locations: Urban areas in around 500 cities across India are covered, including Tier 1, 2, and 3 cities. Detailed information can be found on the delivery cities page.


• Cancellation of an order is possible 24 hours before delivery time. For orders placed within 24 hours of the delivery time, cancellation and refund are not available.


• Cancellation Processing: Cancellation requests are processed in 1-2 business days, with online refunds taking 7-14 business days, depending on the bank.


• 'Out of Stock' items cannot be ordered and are not available for sale.


• No account is necessary to place orders, but having one allows for a personalized shopping experience and quicker checkout.


• Payment Methods: Various payment options include Credit Card, Debit Card, Net Banking, and secure transactions through trusted payment gateway partners.

What coupon codes and promotions does Winni offer?

At Winni, customers have a fantastic range of coupon codes to select from, ensuring that every purchase comes with a chance to save. One notable offering is the generous 25% off on all orders of Rs.4999. To enjoy this hefty discount, shoppers need to apply a special coupon code Winni at checkout.

For those looking to spend a bit less, there's a Rs.100 off coupon code on orders of Rs.1199. This is a great way to shave a bit off the total cost, making shopping at Winni even more affordable.

• The Winni offers up to 50% off for subscribers. It's a fantastic deal for those keen on personal deals.
• Customers can also find selected items with up to 30% off without the need of a coupon code Winni.
• Are you a new customer? Enjoy a 10% discount on your 1st order. A perfect welcome offer from Winni.
• Moreover, the Huge December Sale presents an opportunity to save significantly with no specific coupon codes needed.

On top of discounts, Winni also provides free delivery on certain orders, meaning you could save even more on your purchase without the need for any coupon codes. These offerings are an excellent example of how Winni values its customers by providing a range of options to suit different budget needs.