Malabar offer - February 2025 - Picodi India

General information about Malabar

Welcome to Malabar Gold & Diamonds, India's beloved Online Jewellery Shopping Store. Explore a vast array of exquisitely crafted jewelry, meticulously designed to suit diverse occasions and preferences.

Malabar's exclusive jewelry collections span across various categories, offering treasures for women, men, and kids alike. Precise craftsmanship and quality materials ensure lasting beauty and value in each piece.

Enjoy a seamless shopping experience with benefits such as:

• Easy Exchange & 14 Days Return Policy – Shop with confidence, knowing that your satisfaction is prioritized.
• Assured Lifetime Maintenance – Rest easy knowing your jewelry will be cared for throughout its lifetime.
• Your Jewellery Is Insured – With comprehensive insurance against theft or damage, your investment is secure.
• Tested & Certified Diamonds – Relish in the brilliance of diamonds that have passed stringent quality checks.
• Zero Deduction Gold Exchange – Get the full value of your 22KT gold when you choose to exchange it with us.
• Guaranteed Buyback – Benefit from our buyback guarantee when you decide to refresh your collection.

Shopping for the perfect piece of jewelry is just a click away. Find that special item for your loved ones or indulge in a treat for yourself with Malabar Gold & Diamonds.

Complaints and returns in Malabar

Refund Policy at Malabar Gold & Diamonds

• The return period is 14 days from the day of delivery.
• A return request must be made within this period for a refund.
• Products must return in original condition with all paperwork, such as insurance certificate, invoice, and product certificate.
• Exclusions to refund facility:
  • Gold coins
  • Silver articles
  • Gold rakhi
  • Watches
  • Specific orders like Smart Buy (Make to Order), customization, engraving
  • Personalized items, gift cards, or products bought using promotion codes/discounts

Return Process:

1. Email care.in@malabargoldanddiamonds.com to initiate a return.
2. Customers will be provided with a "Return Packaging Kit".
3. Customers must create a video of packing process and send via WhatsApp with order number.
4. Courier arrangements will be made for return, or customers can use their courier service.
5. A quality check (QC) is conducted upon receipt of the product.

Please note: The backward pick-up process may take 7 to 10 working days. If QC passes, the product cost and courier charges will be refunded. If QC fails, the customer must contact their courier service for claims.

Refund Processing:

1. After the product passes QC at Malabar Gold & Diamonds' facility, the refund process begins.
2. Refunds will be completed within 10 business days post QC verification.
3. The refund will be processed to the same account used for payment.

Customized Jewellery cannot be replaced, only repaired if damaged due to negligence. No Cash refund.

What payment methods does Malabar accept?

Malabar Gold and Diamonds provides a variety of payment methods to facilitate a seamless shopping experience. Here is a detailed description of the available payment options:

• Online Payment Options:
  • Net Banking: Payments can be made using the net banking facility of major banks in India.
  • Debit Card: Payments can be done instantly using Visa, MasterCard, and other recognized bank debit cards.
  • Credit Card: Payments through Visa, MasterCard, and other major credit cards are accepted.
• Offline Payment Options:
  • Cheque: Payment can be made by Cheque.
  • Demand Draft: Customers can opt to pay by Demand Draft.
  • Fund Transfer: Direct fund transfers can be made to Malabar's bank account.

All online transactions are secure and encrypted with SSL technology to protect card information. Each transaction requires authorization from the issuing bank, ensuring that only the rightful card owner can make the purchase. Moreover, online payments are monitored for the card's validity, sufficient credit balance, and correct billing address information.

Conditions and methods of delivery in Malabar

Shop Malabar offers various methods for order delivery, designed to ensure a safe, secure, and hassle-free shopping experience. Each product purchased is insured during transit, and will arrive in tamper-proof packaging.

• Partners: Deliveries are conducted in partnership with Blue Dart, Ecom Express, Malca Amit, and BVC.
• Shipping Charges: Shipping is provided free of cost across India.
• Delivery to Identified Person: The recipient must provide a government-issued photo identification at the time of delivery, which can be one of the following:
  • Passport
  • PAN Card
  • Driver's License
  • Voter's ID
  • Aadhar Card
• Delivery Location: Orders can be delivered to the recipient's residential, work location, or to a nearby Malabar Gold and Diamonds showroom. Delivery to public places is not available.
• Free Gift Packaging: Complimentary gift packing and personalized messages are available for gifts, presented in special gift packaging.

What are the existing Malabar offers?

The store Malabar is a treasure trove for those looking to adorn themselves or gift precious items, with a wide range of offers. Starting from inspirational gifts that you can scoop up with prices beginning at just Rs. 1,000, Malabar extends an invitation to explore their exquisite collection without breaking the bank.

Keeping an eye out for offers can lead to sensational savings and the chance to own luxurious items at more approachable prices. Malabar ensures that everyone can enjoy the finer things in life with striking gems, lustrous gold, and meticulous craftsmanship.