Mytheresa promo code - Black Friday 2024 - Picodi Malaysia

Mytheresa - general information

Mytheresa is an elite online destination catering to the sartorial needs of men, women, and children through an extensive selection of luxury fashion and lifestyle items. From high-end apparel to exquisite accessories and home decor, Mytheresa offers a boutique-like shopping experience that is enriched by exclusive designer collaborations and capsule collections.

The platform provides a seamless navigation experience, enabling shoppers to effortlessly acquire the latest fashion straight from the runways of the world's fashion capitals. Mytheresa's commitment to quality is evident in their selection of over 200 international luxury brands, including the likes of Bottega Veneta, Givenchy, and Burberry.

• Free shipping on orders over €400
• Authentic products with exceptional customer service
• Availability of new arrivals each week directly from the runway
• Expert team offering a well-curated selection for a premium shopping experience

Women’s, Men's, and Kids' Sections Highlights:

1. Women: From avant-garde apparel like the Chloé Cutout sweater to dazzling Oscar de la Renta earrings, the Women’s section boasts garments, shoes, bags, accessories, and jewelry from the most renowned fashion houses.
2. Men: The Men’s selection features staples such as the Loro Piana Spagna jacket and casual must-haves like the Christian Louboutin Louis sneakers, promising versatile style options for every occasion.
3. Kids: Adorable offerings like the Il Gufo Cotton jacket and playful Stella McCartney Kids Shark hat provide stylish and trendy options for the younger fashion enthusiasts.

LIFE Section Overview:

The LIFE section caters to home and lifestyle designs, presenting a range of products from prominent and emerging designers. It includes exquisite items such as the FPM Milano Bank vanity case and unique home accessories like the Etro Porcelain decorative tray.

Customer Experience and Services:

• Free returns and exchanges within 30 days
• Round-the-clock customer support in 13 languages
• Fast delivery to over 130 countries
• Personalized shopping through the Mytheresa mobile app

With over 30 years of fashion heritage, Mytheresa has evolved from a local Munich boutique to a pioneering luxury e-commerce entity. Mytheresa's dedication to creating a refined and convenient shopping environment remains unwavering, whether visiting in-store, online, or through their mobile app.

How can one return an order from Mytheresa?

Returns & Exchanges

Items can be returned within 30 days of receipt. In the event of a return, instructions should be followed using the same carrier that delivered the order. For exchanges, contact the Customer Care team to reserve the new desired size and follow the mentioned return steps.

• Returns with DHL or UPS
  1. Using the enclosed returns and exchanges form, indicate the items to return and the reason, or the desired exchange size.
  2. Insert the completed form with the item(s) into the original packaging.
  3. Securely close the parcel and attach the returns label on the outside.
  4. For DHL returns, parcels can be dropped off at a DHL location or a pickup can be arranged. For UPS returns, call the provided number or arrange a pickup online.
  5. Once the returned item(s) are received, the refund process will be initiated.


• Returns Conditions
  • All items must be in original condition, unworn, unwashed, and with tags attached.
  • Include all original boxes and dust bags with the return.
  • All items should be returned in one parcel using the prepaid label provided.
  • Returns must be from the same country to which the order was originally shipped.
  • Customized items are non-returnable.
  • The refund will be credited to the original payment method or as store credit.
  • Return handling fees are not refundable.


• Exchanges Conditions
  • Only non-faulty items in original condition, unworn, unaltered, washed, and with tags can be exchanged for a different size of the same item.
  • Exchanges for a different color or item are not possible.
  • Items must be returned in one parcel and multiple returns from a single order at different times may be refused.
  • Exchanges must be from the same country to which the order was originally shipped.
  • Customized items and products from the LIFE category cannot be exchanged.


• Repeal Policy
  1. Automatic repeal of purchase if items are returned within 30 days.
  2. Alternatively, the contract of purchase can be repealed in written form or over the phone within 14 days post-delivery. Following notification, returned items should be sent within 14 days.

What payment methods does Mytheresa accept?

Payment Information at Mytheresa

Currencies: Payments, as well as refunds, are invoiced in Euro (EUR).

Payment by Credit or Debit Card:

• During checkout, select the option to pay by card.
• The system uses SSL encryption for secure transmission of card details.
• Accepts Visa, Mastercard, American Express, Diner Club, JCB, Union Pay, and Discover.
• A payment reservation is made on the card until the order is sent or canceled.
• Refunds from returns are issued to the original payment card.

Verification Process for Credit Card Payments:

• 2-factor authentication is required as per EU PSD2 regulations for security.
• Check with the bank if the card is registered for 2-factor authentication.
• Mytheresa can be added to the bank's list of trusted shops with some banks.

Payments by Visa or Mastercard:

• A pop-up window for 3-D Secure Program may appear for an additional password.
• For more information, see Verified by Visa or Mastercard SecureCode.

Payment by American Express:

• The address verification system checks if the shipping and billing address match.
• A different shipping address may need to be provided to American Express via email.

Payment by Instant Bank Transfer:

• Select Instant Bank Transfer and choose the bank to proceed.
• Log in with bank credentials to approve the online bank transfer.
• Each transaction supports the Viva con Agua's All4Wash project in Uganda with a donation.

Payment by PayPal:

• Select "PayPal" as the payment method and log in or register on PayPal's site.
• Refunds from returns will be booked onto the registered PayPal account.

Payment by Gift Card, Store Credit, or Promotion Code:

• Enter the code in the "Gift Card/Store Credit/Promotion Code" field at checkout.
• The discount is shown and adjusted in the final price.
• If the order exceeds the balance, another payment method can cover the remaining amount.
• If the balance exceeds the order amount, use the same code for future purchases.

Delivery costs in Mytheresa

Shipping Methods at Mytheresa

Shipping within the European Union (EU) is conducted via affiliate couriers DHL and UPS, with each shipment being insured against theft and accidental damage. This insurance ends upon receiving a shipment and a written acknowledgment of receipt.

Deliveries do not include P.O. box addresses and if partial shipments occur, shipping costs will be charged only once.

Orders are processed and sent during service hours from Monday to Friday between 8:00 am to 8:00 pm CET, and Saturdays from 9:00 am to 6:00 pm CET, excluding German public holidays. Orders are dispatched one business day after payment confirmation, with potential exceptions communicated at checkout.

• Free Shipping: For orders over €400, shipping is free within the EU (excluding Cyprus and Malta) for the premium delivery option.
• Shipping Costs and Delivery Times: Costs and estimated delivery times vary based on destination within the EU, as detailed in a chart at checkout.
• Additional Delivery Countries: Shipping is available to over 130 countries worldwide. Specific shipping options and costs for countries not mentioned can be located by selecting the desired shipping destination.
• Tracking: After dispatch, an email with a tracking number is sent. The status can be checked one to two hours post email reception via the provided link.

Packaging Options

• Eco Packaging: Shipped in FSC Recycled certified materials from 100% recycled content. It is recommended to:
  • Reduce the volume of the box before disposal.
  • Adhere to local municipal paper waste collection guidelines.
• Signature Yellow Packaging: Shipped in FSC Mix certified packaging made from a combination of materials from FSC-certified forests and recycled materials. Disposal instructions are provided for each packaging component.

Carbon Neutral Option

The ability to offset the CO2 emissions of the order's preparation, packaging, delivery, and return is possible through a Gold Standard-certified project managed by Climate Partner. An additional fee of €0.25 contributes towards the environmental offset.

Note: The carbon neutral contribution is non-refundable and Mytheresa's carbon neutrality includes all direct emissions and selected indirect emissions related to the company's operations.

Duties & Taxes within the EU

No additional taxes or customs duties for items shipped within the EU. Prices and shipping costs include VAT, listed as gross prices.

What promo codes and promotions are available in Mytheresa?

Shoppers seeking luxury fashion have an excellent destination in Mytheresa – a place where exclusive deals and promo codes come together to offer an unmatched shopping experience. At Mytheresa, customers can indulge in a variety of promotions that make haute couture more accessible.

• New customers are welcomed with a generous promotion. By spending a minimum of €500, fashion enthusiasts can rejoice in a 10% discount on their first order, representing a fantastic initiation to the Mytheresa stellar collection.
• Without the need for promo codes, savvy shoppers can enjoy up to 50% off on an array of sale items. This particular offer allows for a significant saving, putting luxury fashion within a more reasonable reach.
• Continuing the parade of savings, grabbing 30% off sale items is yet another attractive deal available, no promo codes needed. This clearance event is an opportune time to acquire premium goods at more agreeable prices.
• For those seeking the latest trends, new arrivals can be explored starting at just €69, offering a gateway to the freshest pieces without obliterating one's budget.
• The dedication to customer satisfaction is further underlined by the benefit of free delivery. This means that the price you see is the price you pay, with no additional shipping fees, thanks to the Mytheresa's special offer.

All these offers present delightful opportunities for fashion aficionados. To stay updated on sales, offers, and the latest trends, it's wise to sign up and receive email updates from Mytheresa, solidifying one's status as a well-informed, style-savvy shopper.