Trade Tested discount code - November 2024 - Picodi New Zealand

Data about Trade Tested

Trade Tested is New Zealand's preferred online destination for home improvement and outdoor living supplies. The store offers a wide variety of products to make backyards more enjoyable and functional.

The extensive product range includes:

• Home & Outdoor Living: A selection of items designed to enhance outdoor spaces including furniture and barbecues.
• Sheds & Carports: Various sizes and styles of storage solutions to protect vehicles and store garden tools and equipment.
• Gardening: Tools, planters, and accessories to cultivate and maintain gardens.
• Tools & Hardware: An assortment of hand tools, power tools, and hardware for DIY projects and repairs.
• Automotive: Equipment and accessories for car maintenance and enhancements.
• Great Ideas: Innovative products to simplify tasks and increase the enjoyment of outdoor living.

Specific categories within the selection offer a range of products:

• Pet Gear: Supplies for pet care, including housing and accessories for a variety of animals.
• Awnings & Pergolas: Structures that provide shade and add aesthetic value to outdoor spaces.
• Storage Boxes: Solutions for organizing and safeguarding outdoor belongings.
• What's New: The latest additions to the product lineup, featuring new innovations and seasonal items.

All items are available for delivery, ensuring convenience for customers right to their doorstep.

In addition to product offerings, Trade Tested also provides customers with several service and support options, including:

• Customer support available through the Contact Centre from Monday to Saturday.
• The Auckland Store’s physical location for in-person shopping experiences, also open from Monday to Saturday.
• Expertise in shipping logistics utilizing Courierpost, Toll, Fliway, and Bascik Transport.
• A straightforward Warranty & Returns policy with a minimum 12 month Warranty on all products and a limited Return Policy.
• Various payment methods including Visa, Mastercard, internet banking, Paypal, Q Card, and Farmlands Card, ensuring secure transactions.

Trade Tested also encourages customers to stay informed about new products and promotions by subscribing to their newsletter.

Trade Tested - how to complete a complaint and make a return?

Returns Policy
Returns of non-faulty items must include proof of purchase and be in their original packaging, unopened, unused and in resaleable condition, along with all manuals and accessories. These returns must occur within 30 days and shipping costs are not refundable. If an item is returned and qualifies, an exchange or store credit may be provided instead of a refund.

For faulty items, the warranty policy outlined below applies, offering potential remedies.

Warranty Information
All products are covered by a minimum 12-month parts and labour warranty. Some products may have extended warranties; specifics can be found in the product descriptions.

1. Contact for warranty authorization and provide relevant information, possibly including photos or verification from a service agent.
2. For minor defects, replacement parts may be sent or referral to a local service agent could occur.
3. In cases of major defects that are not repairable, replacement of the item or an offer of store credit/refund might be available.

If repair or replacement is not feasible within a reasonable time, store credit or a refund may be offered, excluding cases of damage from misuse or unauthorized alterations. Proof of purchase is necessary, warranties are non-transferable, and freight damage or missing parts must be reported within 24 hours of delivery. Motorized items may need to be taken to a service agent for repair.

Consumer Guarantees Act 1993 ('CGA') rights:

• Goods must be of acceptable quality, safe, durable, and free from defects.
• Goods must fit the purpose they have been purchased for.
• Goods must match their description or any displayed sample/model.

If goods do not meet these guarantees, an appropriate remedy will be presented under the CGA. This is in supplement to any manufacturer's warranty, and might include rights against the manufacturer directly. The CGA does not apply in instances where the goods were used improperly or beyond normal expectations.

For business purchasers, the CGA consumer guarantees do not apply when the goods are obtained for business purposes.

More Information on Warranty & Returns
For issues, contact with order details and order number is necessary.

Shipping Costs for Returns
Trade Tested covers shipping costs for returns where goods are deemed to have breached a consumer guarantee. If no breach is found upon examination, Trade Tested may charge for examining the returned goods and the return shipping costs.

Refunds Procedure
Refunds are processed within seven days to the original payment method, except for cash payments made in the Auckland Store, which will be refunded by bank deposit due to the absence of cash on-site.

Trade Tested - payment methods

Credit Card
Trade Tested accepts Visa, MasterCard, American Express and also debit cards. All card payments are fully secure. Select this method for quick order processing and dispatch.

Online EFTPOS (Online only)
Pay direct from a bank account using Online EFTPOS, supported by various NZ banks including ASB, ANZ, BNZ, Westpac and The Co-Op Bank for promptly processed and dispatched orders.

Bank Deposit and Internet Banking
Payments can be made directly into the BNZ bank account. To ensure quick payment reconciliation, follow emailed instructions and include a reference. If payment confirmation is not received within 3 business days, contact support.

Q Card
Enter Q Card details online for instant payment reconciliation. For interest free finance, provide card details over the phone. For further information on interest free finance, contact support.

Farmlands Card
Use a Farmlands Card for payment either online or over the phone. All card payments are fully secure, and the exclusive Farmlands offer will be reflected on the statement.

Afterpay (Online only)
With an existing Afterpay account, complete the payment for orders under $1000. Afterpay verification leads to order processing and shipment, with instalments paid directly to Afterpay over time.

Gift Voucher (Online only)
Redeem a Trade Tested gift voucher by entering the voucher number online in the cart's corresponding section.

EFTPOS (Auckland Store only)
EFTPOS payments are accepted exclusively at the Auckland Store. Place the order online, select "Bank Deposit", and provide the order number at the store.

Lay-by
A lay-by service is available for approved orders allowing payment over 3 months. Orders will only ship or be available for pick-up once full payment is received.

Trade Tested - delivery costs and methods

Shipping Information

Trade Tested is committed to providing the best shipping rates in New Zealand, often subsidizing the cost to ensure customers receive the best deal. All orders are prioritized to arrive on time and intact, leveraging a seasoned team of delivery partners capable of handling deliveries from small tools to large luxury log cabins.

• Delivery costs are detailed on product pages and in the cart with the shipping calculator, allowing for review of options by simply entering a location.
• Order placement time affects pick-up timing, with orders before 11am typically picked up the same day and orders after 11am the next day, excluding weekends.
• A confirmation email is sent once a product is picked up, providing tracking information and delivery updates.

Delivery Partners:

• Products are delivered by third-party couriers and carriers, with Courierpost, Toll Transport, Fliway Transport Solutions, Bascik Transport, and Auckland Metro Freight (AMF) being key partners.

Delivery Options:

• Pickup at the Auckland Store located near Auckland Airport is available, with assistance provided for loading.
• Courier / Door to Door delivery is available for both small items via Courierpost and larger orders through various delivery partners, with a note to have someone available to assist with unloading heavy items.
• Depot Delivery is an option that can be more cost-effective, popular with rural customers. It must be picked up within 7 days to avoid return to sender.
• Pacific Islands delivery is carried out through freight forwarders, with GST free options for qualifying customers.

Frequently Asked Questions

• Tracking an order can be done through the websites of delivery agents using the tracking number provided in the dispatch email.
• If a delivery is missed, redelivery or pickup can be organized by contacting the delivery company.
• In case of a delivery marked as ‘delivered’ but not received, contacting the delivery company directly is advised.
• For damaged orders on arrival, do not sign for them and notify Trade Tested within 24 hours.
• Changing delivery addresses might be possible by contacting Trade Tested directly.
• For precise delivery timings, contacting the delivery partners is recommended as exact times cannot be specified.
• If an order needs canceling, it must be done before dispatch by calling Trade Tested directly for a full refund. Post-dispatch, orders cannot be canceled.

Trade Tested discount codes - what types are there?

Shop at Trade Tested and enjoy numerous deals and discount codes specifically curated for savvy shoppers. For instance, join the Trade Tested newsletter and discover up to 20% off on various items—no discount code is necessary to unlock these savings.

Looking for more amazing bargains? The Deal of the Month at Trade Tested provides substantial savings without the need for any discount codes. And for those keen on outdoor enhancements, you can purchase garden furniture starting from just $29, again with no discount codes required.

Moreover, Trade Tested even covers your shipping needs with rates beginning at a mere $4. Secure these low delivery rates to enhance your overall shopping experience.

When special occasions arise, consider Trade Tested's gift cards. Ranging from $50 to $500, they make the perfect gift, and you don't need to use a discount codes to buy them.

Not to be missed are the Crazy Deals, where you can get up to 15% off selected items. This promotion is available directly on the landing page of Trade Tested, allowing customers to snatch up discounts effortlessly.

• Subscribe to the newsletter for up to 20% off without a discount codes.
• Claim up to 15% off on Crazy Deals direct from the Trade Tested site.
• Outdoor furniture beginning at just $29 – no discount codes needed.
• Low-cost delivery options starting from $4.
• Gift cards available from $50 to $500, with no need for a discount codes.

Make the most out of your shopping with these splendid offers from Trade Tested!