Pet Lovers Centre promo code - March 2025 - Picodi Singapore

Data about Pet Lovers Centre

Pet Lovers Centre is a prominent pet store widely recognized for its comprehensive range of pet products and services. This one-stop online pet shop provides pet lovers with an extensive selection of food, treats, accessories, health care products, and services catered to various types of pets including dogs, cats, small pets, fish, birds, and reptiles.

• Dog Products: A variety of dog food, treats and biscuits, rawhide and chews, along with items for health care, grooming, training, and behaviour modification.
• Cat Products: Features cat food, treats, and accessories such as beds, carriers, litter, and grooming supplies.
• Small Pet Supplies: Includes food, treats, bedding, cages, grooming and other essentials for small animals.
• Fish Supplies: Offers an array of fish food, tank furniture, decor, filtration, maintenance, and water conditioners.
• Bird Essentials: Provides food, treats, cages, toys, and health care items for various bird species.
• Reptile Items: Contains products for reptile care like food, tank accessories, cleaning supplies, and health care.

Apart from products, Pet Lovers Centre also offers a range of services:

1. Grooming Centres: Professional grooming for pets to maintain their hygiene and appearance.
2. Veterinary Services: Access to veterinary care for pet check-ups and medical needs.
3. Pet Boarding: Safe and reliable boarding services for pets during owners' absence.
4. Pet Movers: Assistance with the relocation and transport of pets.
5. Pet Insurance: Insurance plans to ensure pet health and well-being.

Furthermore, Pet Lovers Centre offers a VIP Membership program providing benefits such as exclusive promotions, discounts, and points accumulation that can be redeemed for future purchases.

For orders and customer care information, the store can be reached at 1800 738 3663 for phone orders, and they provide services to track orders efficiently.

Here are some popular categories and brands that pet owners can find at Pet Lovers Centre:

• Popular Categories: Covers everything from dry food and canned food to health care and grooming essentials for pets.
• Brands Our Customers Love: Includes well-known names like Fish 4 Dogs, Burp, Applaws, Hill's Science Diet, Trustie, and many more.

For those looking for deals, the store hosts a section for Brand Promotions and Bulk Specials, ensuring customers can find quality products at more affordable rates.

The Pet Lovers Centre is not just about selling products; they are dedicated to educating and assisting pet owners through their Learning Centre, which includes a Pet Blog and Pets Magazine filled with insightful articles and tips on pet care.

Overall, Pet Lovers Centre stands as a top choice for pet owners seeking a diverse product range, expert services, and valuable information to meet the needs of their beloved pets.

How can one return an order from Pet Lovers Centre?

At the Pet Lovers Centre, customer satisfaction is of utmost importance. The store has established a return and exchange policy that is both easy and convenient for pet owners who lead busy lives. Below are the detailed terms and conditions of the Pet Lovers Centre's return and exchange policy:

• All items sold are non-refundable.
• Unopened items with unopened packaging may be exchanged within seven (7) days from the date of purchase for other items.
• Items such as aquatic animals, which include hermit crabs and terrapins, are excluded from the exchange policy.
• Upon return, the items will undergo a quality evaluation process which may take five (5) to seven (7) days.
• Items not collected within one (1) month from the date of notification may be disposed by the store.
• Products denoted as "Promotion" or "Free Items" are not covered by the return and exchange policy.
• Marked-Down Sales Products and Frozen Food are not eligible for return or exchange.
• Returns and refunds for items purchased via online marketplaces are subject to the marketplace's respective policy.

Additionally, there are specific conditions and exclusions that apply to the return and exchange policy:

• Damaged items or those with manufacturer’s defects may be returned or exchanged.
• Incorrect items delivered may also be returned or exchanged.
• Purchases made in retail stores must be returned unused with original packaging and receipt to any Pet Lovers Centre retail store.
• Items for home delivery should be returned unused with original packaging, and a $10 service fee applies for collection of returns.
• Purchases must be returned or exchanged within seven (7) days from the date of purchase or delivery.

• Items with cosmetic imperfections or defects are not eligible for exchange.
• Repacked items, free promotional items, and non-resellable items such as fish tanks and carriers are also excluded due to hygiene reasons.
• VIP card applications are non-refundable.

For electronic products, there are additional warranty terms and conditions:

• Electronics warranties only apply if the manufacturer's recommendations are followed.
• Report product failures immediately to Pet Lovers Centre’s Customer Service Representatives.
• Claims for defects must be reported within seven (7) days of purchase.
• Service charges may apply for products outside the warranty coverage.
• Electronics purchased at Carousell are not eligible for warranty coverage.
• The warranty period for various electronics may vary and are subject to a seven (7)-day policy.

Finally, exclusions to the electronics warranty coverage include, but are not limited to:

• External faults such as wiring and electrical connections.
• Failures due to physical damage, water, incorrect voltage, or illegal use.
• Defects from normal wear and tear or cosmetic damages.
• Products where the serial number is removed or purchased overseas.

While the exact payment methods are not explicitly listed, the information above suggests the presence of a structured approach to financial transactions for purchasing, returning, and exchanging items, as well as for services related to warranty claims. Customers are encouraged to directly consult the Pet Lovers Centre for the most accurate and up-to-date payment methods available.

What are the delivery costs and methods in Pet Lovers Centre?

The Pet Lovers Centre offers multiple methods for order delivery, catering to the preferences and convenience of customers. Below are the detailed descriptions of the available delivery options:

• Home Delivery for Online Purchases:
  

  Products ordered via the official petloverscentre.com website are deliverable directly to the customer's home. There is a specific process to follow for returns or exchanges:

  1. Items must be unused, with tags intact, and in the original brand packaging.
  2. Products must be returned within seven (7) days from the date of purchase or delivery.
  3. A $10 service fee is applied for the courier's collection of items from the customer's home for return.
  4. The refund will include the amount paid after any discount and excludes delivery and other service fees.
  5. VIP loyalty points used for item redemption will be forfeited upon return, and loyalty points earned from the purchase will be deducted.

  To arrange for an exchange via home delivery, please contact Pet Lovers Centre directly.

• In-Store Purchase Exchange:
  

  For items bought at a Pet Lovers Centre retail store (excluding home delivery and online purchases):

  1. The item should be unused, with tags undamaged, and in the original packaging.
  2. Customers have up to seven (7) days from the date of purchase to return the item to any retail store with a valid original invoice or receipt.
  3. No refund is provided if the exchanged item is of lower value.

  Exchanges can only be made in Pet Lovers Centre retail stores.

• Electronic Product Warranty Service:
  

  Electronic products purchased from Pet Lovers Centre come with specific warranty terms and conditions:

  • Customers should contact Pet Lovers Centre upon electrical or mechanical product failure within seven (7) days of purchase for guidance through the service process.
  • Warranties cover mechanical and electrical defects and apply to repairs and replacements only.
  • Warranty service does not cover external damage, damage by water, or failures caused by incorrect voltage application.

  To report an electronic product failure, customers must contact Pet Lovers Centre's Customer Service team.

What promo codes and promotions does Pet Lovers Centre offer?

Shopping at Pet Lovers Centre is both rewarding and exciting, owing to the range of promo codes that the store offers its customers. Whether you're a long-term pet owner or new to the scene, you can make significant savings on your purchases with these special deals.

Currently, Pet Lovers Centre is offering an exclusive 10% off Pet Lovers Centre promo code for all new customers on their first order. This is a fantastic opportunity to stock up on high-quality pet food, accessories, and health care items for your beloved companions.

Additionally, there's a 20% off Pet Lovers Centre promo code available on select pet toys and accessories. This can lead to substantial savings, especially for those pet owners looking to keep their pets entertained and engaged without breaking the bank.

Seasonal promotions are also a big hit, with promo codes such as 30% off Pet Lovers Centre during the festive season or summer holidays. These can include deals on essentials like flea and tick treatments, which are a must-have for any pet owner.

For those buying in bulk, there are promo codes that cater to your needs as well, such as a buy two, get one free Pet Lovers Centre promo code. This applies to a range of products, such as pet food and treats, which can add up to huge savings over time.

Lastly, don’t miss out on a special promo code offering a flat $5 off when you spend over a certain amount. This is perfect for when you're doing a big shop and need to stock up on all your pet's necessities.

Be sure to keep an eye out for these and other fantastic promo codes to make your shopping experience at Pet Lovers Centre both enjoyable and economical.